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Überblick über die Statistik des Gehaltsniveaus für "Customer Communications Manager in "

80 000 € Durchschnittliches Monatsgehalt

Durchschnittliches Gehaltsniveau in den letzten 12 Monaten: "Customer Communications Manager in "

Währung: EUR USD Jahr: 2021
Das Balkendiagramm zeigt die Änderung des Gehaltsniveaus in der Customer Communications Manager Branche in

Verteilung des Stellenangebots "Customer Communications Manager" in

Währung: EUR
Wie die Grafik zeigt, in gilt als die Region mit der größten Zahl der offenen Stellen in und an zweiter Stelle folgt Wieden. Den dritten Platz nimmt Hernals ein.

Ranking der ähnlichen Stellenangebote gemäß dem Gehaltsniveau in

Währung: EUR
Unter den ähnlichen Berufen in gilt Kommunikationsmanager Social Media als der bestbezahlte Beruf. Laut unserer Webseite beträgt das Durchschnittseinkommen 7899 eur. An zweiter Stelle folgt Communications Project Manager mit dem Gehalt von 3000 eur und den dritten Platz nimmt Marketing Communications Manager mit dem Gehalt von 2500 eur ein.

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By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description People First - At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. Our people are the heart of Takeda. Our team is growing and for this we need bright minds with creativity and flexibility – what talent do you have? We are currently hiring for a (Senior) Brand Manager Rare Diseases (all genders) on a full-time contract for our Vienna office. 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We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity and inclusion. As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, race, ethnic origin or disability. If you are interested in this opportunity, we look forward to receiving your application via our online tool For further questions, please contact: Sabine Rabach/ Talent Acquisition Lead Email: sabine.rabachtakeda.com Locations Vienna, Austria Worker Type Employee Worker Sub-Type Regular Time Type Full time
(Senior) Brand Manager Rare Diseases (all genders)
Takeda Pharmaceuticals International GmbH, Wien
Please be aware of an Identity Theft Scheme targeting individuals seeking jobs with Takeda and other employers. See below or here for more info. (Senior) Brand Manager Rare Diseases (all genders) By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description People First - At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. Our people are the heart of Takeda. Our team is growing and for this we need bright minds with creativity and flexibility – what talent do you have? We are currently hiring for a (Senior) Brand Manager Rare Diseases (all genders) on a full-time contract for our Vienna office. Your tasks in detail: Business Strategy and Management Leading the development and implementation of the Strategic Marketing Plan in line with the Brand Strategy for our Rare Diseases portfolio in order to maximize brand performance The successful achievement of tactical objectives and milestones outlined within the Strategic Marketing Plan including but not limited to: Development and implementation of promotional materials Implement multi-channel solutions including digital, mailings & newsletter, media & PR activities for all customers line with the strategic plan and compliance Create programs and tactics customized to different customer groups including HCPs, patients, patient associations and media Strategic and tactical lead of Takeda´s congress activities Development and implementation of a relevant patient support services in line with strategic planning Has a strong understanding of the local rare disease environment and closely monitors environmental changes and competitor activities in order to be able to fine tune planned tactics Identifies actions to strengthen product positioning (eg. direct medical development, labeling changes) to maximize brand performance. Anticipates and capitalizes on stakeholders’ market trends to create a competitive advantage. Recommends and gains approval from senior management for alternative approaches to maximize brand opportunities Directing generation and analysis of data to seek out opportunities to support recommendations for strategic direction based on demand and market dynamics Leading the business development process; coaches and monitors internal and external progress; leads external suppliers; drives the integrated life cycle plan Achieving the above through effective liaising, networking and working relationships with the Takeda Market Access Team, the Brand Team, Takeda country Medical Department, respective KAMs, Commercial Excellence and other relevant outsource agencies Effective team and cross functional working internally and externally Supports the BU Head in building and leading a strong team and developing team members to equip them for current and future business and career opportunities Developing effective and constructive working relationships throughout the Business Unit and Takeda LOC in general and with the Brand Team, Takeda Market Access department and Takeda Medical Department in particular Partnering with the KAM team/ Sales force to provide strategic direction in the development of training material and programs Leading and taking ownership for key financial tasks for the brand including the development of annual budgets, operating plan, market sales forecasts, quarterly updates, etc. Effective budget control and resource management within predefined project budgets Communication Developing and maintaining strong, effective and constructive team relationships (Agency, Specialists and their associations, Advisory groups) and KOL networks by taking a leadership role in the communication and liaison between all pertinent external customers Ensuring effective communication with all relevant internal and external key stakeholders Identifying and raising relevant issues, and proposing potential solutions, through the appropriate internal and external channels Achieving best-in-class customer focus with significant dedicated time for regular interactions with customers Implementation of multi-channel innovative communication approaches to customers Risk Management and controls Supporting the BU Head in managing the company’s risk profile including, (where appropriate), Code of Conduct and the Health and Safety performance of the business Assisting the BU Head in ensuring that appropriate internal controls are in place Utilizing new market research approaches with business partners to assess business risks and opportunities. Proactively identifying brand opportunities and issues that require analysis of Business Information to create new approaches or new market opportunities. Your profile: University degree either in natural sciences or Business administration At least 5 yrs marketing experience in the pharma industry, preferably in in the Rare Diseases environment or Speciality/Oncology Business acumen, the ability to understand and actively contribute to the P&L management, to develop a commercially robust plan that exceeds customer expectations Innovator with fresh ideas Analytical thinking with ability to convert information into insights; monitoring market trends, uncovering unmet needs, identifying risks, barriers and opportunities at national level Strong communicator with the ability to engage both external and internal customers Builds a collaborative network of relationships with people in a variety of functions, roles and locations and leverages formal and informal networks to accomplish the ambitious goals Personal drive to follow-through plan and excel Fluency in English and German is a must Empowering our people to shine At Takeda, we earn the trust of society and our customers through our values of Takeda-ism: Integrity, Fairness, Honesty, Perseverance. We incorporate these values in everything we do. They represent who we are and how we act. They help us make decisions that we can be proud of today and in the future. We enable our employees to develop their full potential. As a global top employer, we offer exciting career paths, promote innovation and strive for top performance in everything we do. Takeda fosters an inclusive, collaborative and international work environment where our teams are united by their relentless commitment to our goal of improving people's health and creating a better future for the world. Learn more at takedajobs.com . Diversity, Equity and Inclusion Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own. Takeda is an equal opportunity employer - At our heart are committed colleagues. We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity and inclusion. As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, race, ethnic origin or disability. If you are interested in this opportunity, we look forward to receiving your application via our online tool For further questions, please contact: Sabine Rabach/ Talent Acquisition Lead Sign up to receive the latest career opportunities directly to your inbox. First Name Last Name Phone Number Email Address Job Category Location Upload Resume By submitting your information, you acknowledge that you have read our applicant privacy notice and consent to receive email communication from Takeda Pharmaceuticals. Job Seekers: Protect yourself against identity theft Please be aware there are instances of identity thieves posting Takeda-branded jobs and posing as employees to steal personal information. They visit job-related websites and invite candidates to online chats. During the chat, they press job seekers to provide bank account information and Social Security numbers. At Takeda, we do not ask for personal financial information during telephone, in-person or video interviews. And we are investigating ways to mitigate or stop this scheme. If you have concerns related to this issue, consider the following actions: 1) If in the U.S., place a freeze on your credit reports: https://www.consumer.ftc.gov/articles/0497-credit-freeze-faqs; 2) file a complaint with the U.S. Federal Trade Commission: https://www.ftccomplaintassistant.gov/; and/or 3) file a report with your local police department. Copyright 1995-2021 Takeda Pharmaceutical Company Limited. All rights reserved.
Product Business Development Manager for Document Digitization and Digital Transformation - Vienna & CEE (m/w)
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Medical Manager/ MSL Hemato-Oncology Austria (all genders)
Takeda, Wien, Vienna
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description People First - At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. Our people are the heart of Takeda. Are you looking for a patient-centric and innovation-oriented company to inspire you and promote your career? Join Takeda now. We are currently hiring for a Medical Manager/ Medical Science Liaison Hemato-Oncology (m/w/d) for Austria in full-time in Austria (remote). In the capacity of Medical Manager/ Medical Science Liaison (MSL) you will provide medical expertise for the therapeutic area of Oncology and associated Takeda's products to internal and external stakeholders. Together with the Therapeutic Area Lead, you will reinforce the local Medical Strategy Plan and its implementation to detail. You will initiate Evidence Generation Projects (Real-World-Evidence) to strengthen the access to our innovative treatments and ensure that scientific data are interpreted and communicated correctly. You will perform your duties with the utmost advocacy for patient needs. Your tasks in detail: Medical & Scientific Affairs Continuously screen, review and analyze scientific literature; generate summaries & critical assessments if appropriate Present the clinical evidence to internal and external stakeholders in a non-promotional way, while determining their and patient needs to become a partner in improving health care Assess scientific accuracy and validity of (non-)promotion material and its compliance with Takeda's standards, Standard Operating Procedures and national laws Communicate and align with Regional and Global Medical Affairs functions, as well as with other Local Operating Company (LOC) functions to ensure alignment in meeting customer needs Develop local strategic medical plans in line with product Life Cycle Management plans and oversee execution (including the production of local publications, planning and conduct of local Advisory Board meetings etc.) Establish and maintain strong relationships with Key Opinion Leaders (KOL's), understand their needs to segment them and create medical strategy and tactics per segment accordingly Act as communication link to authors of scientific publications about Takeda's products Provide extensive, clear, and structured briefing to external presenters/speakers at Takeda-sponsored medical events, e.g. local Advisory Boards, doctors’ meetings Identify and propose projects for minimization of data gaps (clinical study program, Real-World-Evidence) Provide medical expertise to Local Operating Company (LOC) Market Access, e.g. Pricing & Reimbursement Dossier creation Provide medical expertise to Regulatory Affairs, Pharmacovigilance and Quality Assurance at local level, Budget oversight for medical affairs activities related to TA/product Provide medical training for allocated therapeutic area / products to Marketing & Sales Cross-functional Work Co-create local strategy plans (integrated brand plan, KOL plan, account plan); owner of medical part of brand plan Provide scientific input into Marketing strategy and tactics Ensure awareness and communication of medical activities to other departments within the Local organization Support on-boarding, training, and knowledge transfer within the LOC Scientific Programs support of investigator initiated sponsored research (IISRs) according to company procedures; foster the implementation as collaborative research projects Develop study outline and protocol for local post-authorization (phase 4) and other RWE studies sponsored by Takeda; coordinate/oversee study conduct, data analysis and disclosure, reporting/publication Liaise with CROs and other vendors for Takeda-sponsored global studies as appropriate being able to do supervision to fullfil with regulations regarding local studies. Support company sponsored trials, e.g. identification and proposal of suitable local sites for participation, facilitate liaison between study management and sites (e.g. investigator/start-up-/initiation meetings) and collaborate with Global Development Operations functions (e.g. LOC Support) Medical Information Provide timely, accurate and balanced answers to unsolicited medical inquiries Collaborate with Regional and Global Medical Information Your profile: University Degree in Medical, Pharmaceutical or Natural Sciences, A minimum of 2 years of experience in a similar Medical Affairs role or another relevant role, ideally with experience in multiple myeloma, lymphoma or hemato-oncology Experience with product launches, Deep knowledge of the therapeutic area, strength in research and interpretation of medical data Knowledge of the Austrian market Deep knowledge of Pharmacovigilance, compliance and medical ethics Relevant work experience, scientific acumen, and communication skills with Leading Specialists and in peer-to-peer relationships Awareness of business strategy and high customer focus with an understanding of the importance of business results Innovative, able to work in a matrix and coordinate and drive a complex and changing environment Awareness of, and adherence to the Takeda and International Health Care Business Integrity Guide Strong customer engagement skills (e.g. communication, negotiations, presentation etc.) with the ability to engage both external and internal customers Travel Requirements: Frequent business trips within Austria (50% MSL tasks, 50% Medical Manager tasks) as well as travel for strategic meetings to our Vienna office Occasionally within the region and/or globally Empowering our people to shine At Takeda, we earn the trust of society and our customers through our values of Takeda-ism: Integrity, Fairness, Honesty, Perseverance. We incorporate these values in everything we do. They represent who we are and how we act. They help us make decisions that we can be proud of today and in the future. We enable our employees to develop their full potential. As a global top employer, we offer exciting career paths, promote innovation and strive for top performance in everything we do. Takeda fosters an inclusive, collaborative and international work environment where our teams are united by their relentless commitment to our goal of improving people's health and creating a better future for the world. Learn more at takedajobs.com . Diversity, Equity and Inclusion Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own. Takeda is an equal opportunity employer - At our heart are committed colleagues. We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity and inclusion. As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, race, ethnic origin or disability. If you are interested in this opportunity, we look forward to receiving your application via our online tool For further questions, please contact: Sabine.RabachTakeda.com. Locations AUT - Austria Remote Worker Type Employee Worker Sub-Type Regular Time Type Full time By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description People First - At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. Our people are the heart of Takeda. Are you looking for a patient-centric and innovation-oriented company to inspire you and promote your career? Join Takeda now. We are currently hiring for a Medical Manager/ Medical Science Liaison Hemato-Oncology (m/w/d) for Austria in full-time in Austria (remote). In the capacity of Medical Manager/ Medical Science Liaison (MSL) you will provide medical expertise for the therapeutic area of Oncology and associated Takeda's products to internal and external stakeholders. Together with the Therapeutic Area Lead, you will reinforce the local Medical Strategy Plan and its implementation to detail. You will initiate Evidence Generation Projects (Real-World-Evidence) to strengthen the access to our innovative treatments and ensure that scientific data are interpreted and communicated correctly. You will perform your duties with the utmost advocacy for patient needs. Your tasks in detail: Medical & Scientific Affairs Continuously screen, review and analyze scientific literature; generate summaries & critical assessments if appropriate Present the clinical evidence to internal and external stakeholders in a non-promotional way, while determining their and patient needs to become a partner in improving health care Assess scientific accuracy and validity of (non-)promotion material and its compliance with Takeda's standards, Standard Operating Procedures and national laws Communicate and align with Regional and Global Medical Affairs functions, as well as with other Local Operating Company (LOC) functions to ensure alignment in meeting customer needs Develop local strategic medical plans in line with product Life Cycle Management plans and oversee execution (including the production of local publications, planning and conduct of local Advisory Board meetings etc.) Establish and maintain strong relationships with Key Opinion Leaders (KOL's), understand their needs to segment them and create medical strategy and tactics per segment accordingly Act as communication link to authors of scientific publications about Takeda's products Provide extensive, clear, and structured briefing to external presenters/speakers at Takeda-sponsored medical events, e.g. local Advisory Boards, doctors’ meetings Identify and propose projects for minimization of data gaps (clinical study program, Real-World-Evidence) Provide medical expertise to Local Operating Company (LOC) Market Access, e.g. Pricing & Reimbursement Dossier creation Provide medical expertise to Regulatory Affairs, Pharmacovigilance and Quality Assurance at local level, Budget oversight for medical affairs activities related to TA/product Provide medical training for allocated therapeutic area / products to Marketing & Sales Cross-functional Work Co-create local strategy plans (integrated brand plan, KOL plan, account plan); owner of medical part of brand plan Provide scientific input into Marketing strategy and tactics Ensure awareness and communication of medical activities to other departments within the Local organization Support on-boarding, training, and knowledge transfer within the LOC Scientific Programs support of investigator initiated sponsored research (IISRs) according to company procedures; foster the implementation as collaborative research projects Develop study outline and protocol for local post-authorization (phase 4) and other RWE studies sponsored by Takeda; coordinate/oversee study conduct, data analysis and disclosure, reporting/publication Liaise with CROs and other vendors for Takeda-sponsored global studies as appropriate being able to do supervision to fullfil with regulations regarding local studies. Support company sponsored trials, e.g. identification and proposal of suitable local sites for participation, facilitate liaison between study management and sites (e.g. investigator/start-up-/initiation meetings) and collaborate with Global Development Operations functions (e.g. LOC Support) Medical Information Provide timely, accurate and balanced answers to unsolicited medical inquiries Collaborate with Regional and Global Medical Information Your profile: University Degree in Medical, Pharmaceutical or Natural Sciences, A minimum of 2 years of experience in a similar Medical Affairs role or another relevant role, ideally with experience in multiple myeloma, lymphoma or hemato-oncology Experience with product launches, Deep knowledge of the therapeutic area, strength in research and interpretation of medical data Knowledge of the Austrian market Deep knowledge of Pharmacovigilance, compliance and medical ethics Relevant work experience, scientific acumen, and communication skills with Leading Specialists and in peer-to-peer relationships Awareness of business strategy and high customer focus with an understanding of the importance of business results Innovative, able to work in a matrix and coordinate and drive a complex and changing environment Awareness of, and adherence to the Takeda and International Health Care Business Integrity Guide Strong customer engagement skills (e.g. communication, negotiations, presentation etc.) with the ability to engage both external and internal customers Travel Requirements: Frequent business trips within Austria (50% MSL tasks, 50% Medical Manager tasks) as well as travel for strategic meetings to our Vienna office Occasionally within the region and/or globally Empowering our people to shine At Takeda, we earn the trust of society and our customers through our values of Takeda-ism: Integrity, Fairness, Honesty, Perseverance. We incorporate these values in everything we do. They represent who we are and how we act. They help us make decisions that we can be proud of today and in the future. We enable our employees to develop their full potential. As a global top employer, we offer exciting career paths, promote innovation and strive for top performance in everything we do. Takeda fosters an inclusive, collaborative and international work environment where our teams are united by their relentless commitment to our goal of improving people's health and creating a better future for the world. Learn more at takedajobs.com . Diversity, Equity and Inclusion Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own. Takeda is an equal opportunity employer - At our heart are committed colleagues. We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity and inclusion. As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, race, ethnic origin or disability. If you are interested in this opportunity, we look forward to receiving your application via our online tool For further questions, please contact: Sabine.RabachTakeda.com . Locations AUT - Austria Remote Worker Type Employee Worker Sub-Type Regular Time Type Full time
Job in Deutschland (Wetzlar): Senior Manager Kreativkonzepte & Content Planung (m/w/d)
Leica Camera AG, Innere Stadt, Wien
Die Leica Camera AG steht für beste deutsche Ingenieurkunst - und für eine besondere Kultur des Sehens: Seit über 100 Jahren entwickeln wir optische Präzisionsinstrumente, die ein einzig­artiges Seherlebnis er­möglichen und immer wieder neue technologische Maßstäbe setzen. Für unsere innovativen Ent­wicklungs­projekte und aufgrund der starken Nachfrage nach unseren aktuellen Produkten suchen wir hoch motivier­te Mit­arbeiter. Wir bieten Ihnen heraus­fordern­de, kreative Auf­gaben­stellungen und Ent­wicklungs­möglich­keiten. Für unseren Hauptsitz in Wetzlar suchen wir Sie als: Senior Manager Kreativkonzepte & Content Planung (m/w/d) Ihre Aufgaben: Entwicklung, Konzeption, Steuerung und Umsetzung der Kreation von multimedialen Projekten, die auf Kampagnen- und Marken­ziele einzahlen - vom ersten Look & Feel bis zur finalen Umsetzung Optimierung von Kreativkonzepten sowie zusätzliche Mitwirkung an anderen strategischen Projekten innerhalb des Bereichs Marketing & Communications Ausarbeitung des Kommunikationskonzepts eines Hero Launchs, Launchs oder einer Market Introduction in Zusammenarbeit mit dem Marketing & Communications Team Definition des Positioning Statements sowie Ausarbeitung der Key Selling Points / Reason to believe / Benefits eines neuen Produkts Definition und Ausarbeitung der Zielgruppen / Buyer Personas Sicherstellung der optimalen und konsistenten Darstellung der Kommunikation an allen Touchpoints der Customer Journey Bewertung von Ideen von internen und globalen Marketingteams Enge Zusammenarbeit mit dem Grafikdesigner, den Product Marketing Managern und des Global Communication Teams innerhalb der Projektabwicklung Content Planung & Koordination für die digitalen Kommunikationskanäle der Leica Camera AG in Abstimmung mit allen relevanten Stakeholdern Präsentation, Korrespondenz & Bereitstellung von Präsentationen oder anderen Marketingdateien an interne Stakeholder und inter­nationale Marketing-Teams Bei Bedarf Übernahme weiterer Aufgaben innerhalb des Product Marketing Teams bzw. Marketing & Communications Bereichs Ihr Profil: Abgeschlossenes Studium im Bereich Grafik- oder Kommunikationsdesign oder ein vergleichbares Studium Ausgeprägtes Verständnis für die Corporate Identity und die Produkte der Marke Leica Camera sowie deren Märkte und Ziel­gruppen Mehrjährige einschlägige Berufserfahrung als Creative Director oder Design Lead - idealerweise in einer Design-Agentur Langjährige Berufserfahrung in der Konzeption und Kreation von Kampagnen Tiefgreifende Fachkenntnisse im Bereich Concept / Art / Creative Direction sowie in Photoshop, Illustrator und InDesign (Adobe Creative Cloud) Ein aussagekräftiges Portfolio, das Ihr gestalterisches Talent, Ihre Ideen und die Liebe zum Detail aufzeigt Kenntnisse in den Bereichen Fotografie und Highend-Retusche Hohe Kundenorientierung und stark ausgeprägte analytische Fähigkeiten Hohes Engagement und ausgeprägter Teamgeist sowie Flexibilität, Belastbarkeit, Motivationsfähigkeit, ein kreatives Bewusstsein und ein hoher Qualitätsanspruch Fließende Englischkenntnisse Selbständige und strukturierte Arbeitsweise und Leistungs- sowie Ergebnisorientierung sowie sehr gute organisatorische Fähigkeiten Sicheres Auftreten und Kommunikationsstärke in Wort und Schrift Eintrittsdatum: 01.04.2022 Wenn wir Ihr Interesse geweckt haben, bewerben Sie sich bitte ausschließlich online über unten stehenden Link. ONLINE BEWERBEN
Job in Deutschland (München): Sales Enablement Manager (m/f/d)
ALLPLAN Deutschland GmbH, Innere Stadt, Wien
Become a part of our success story and strengthen our Sales team as soon as possible as SALES ENABLEMENT MANAGER (M/F/D) FULL-TIME | REFERENCE NUMBER DE2021-014 YOUR TASKS EXPERIENCE MEETS CHANGE Work with Sales and Product Management leadership to execute a sales enablement program Determine sales enablement content priorities with sales and marketing stakeholders Map sales content to the buyer journey Communicate enablement content strategy and KPIs to stakeholders Build a trusted relationship with Sales Rep (Direct and Indirect channels) Serve as a content-focused liaison between sales, marketing, and product teams Coordinate educational content for ongoing training of the Sales Rep Gather and relay feedback to continuously iterate on the enablement content strategy Maintain sales enablement content repository to ensure it is easily accessible and providing the capabilities sellers need YOUR PROFILE COMPETENCE MEETS CHARACTER Bachelor’s degree 5 years experience in a high-performance sales or marketing organization in sales, enablement, content strategy, or learning and development with an understanding of communicating brand and product vision and roadmap A narrative-focused storyteller who understands the value of wrapping value props in a tale A strong understanding of the sales environment, including sales content, tools, and training Experience with content management and learning management systems An eye for beautiful design involving dense information and the ability to offer design direction at the polishing phase Able to build internal relationships with sales, marketing, and product Experience with Challenger Sales Methodology a plus Excellent communication skills and a fast learner WE OFFER YOU Flexible working hours including part-time options and 30 days vacation Company pension plan & kindergarten allowance Sports and fitness offers, meal allowance for canteen & cafeteria as well as free drinks Employee benefits program, parking spaces and very good public transport connections Modern working environment with very good opportunities for further development YOU AND ALLPLAN YOU have experience in an agile environment, a consul­ta­tive approach and a customer-centric attitude? Then you are the right person for us WE are excited to have an excellent communicator who has the ability to make technical requirements understand­able for everyone. YOU FEEL APPEALED? Then we look forward to receiving your application (cover letter, curriculum vitae and references), stating your earliest possible starting date and your salary expectations, to karriere[AT]allplan.com If you have any further questions, please do not hesitate to contact Ms. Valeria Kipp directly at 49 89/927931124. DESIGN YOUR FUTURE WITH ALLPLAN ALLPLAN is a global provider of BIM design software for the AEC industry. True to our “Design to Build” claim, we cover the entire process from the first concept to final detailed design for the construction site and for prefabrication. Allplan users create deliverables of the highest quality and level of detail thanks to lean workflows. ALLPLAN offers powerful integrated cloud technology to support interdisciplinary collaboration on building and civil engineering projects. Around the world over 500 dedicated employees continue to write the ALLPLAN success story. Headquartered in Munich, Germany, ALLPLAN is part of the Nemetschek Group which is a pioneer for digital transformation in the construction sector. ALLPLAN Deutschland GmbH > Konrad-Zuse-Platz 1 > 81829 München > Deutschland > allplan.com
Therapeutic Area Manager
Thermo Fisher Scientific, Wien
COVID-19 Update: To keep our candidates, colleagues and other visitors safe, we're making changes to our interview and hiring process. Learn more Please navigate the suggestions using the tab key Customers globally rely on our extensive range of products and services— from life-saving medicines to lab essentials to next-generation instruments . Our Operations team leverages our PPI (Practical Process Improvement Business System) to manufacture and produce these products and continuously improve productivity and quality all while contributing to our Mission - to enable our customers to make the world healthier, cleaner and safer. When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $20 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world. Position Summary: The Therapeutic Area Manager is responsible for ensuring that robust supply plans within designated therapeutic area(s) are in place to meet the needs of Clinical Supply Optimization and Clinical Ancillary Management service portfolios putting the right structures in place to optimize global and regional supply strategies with regard to efficiency, cost effectiveness, and continuity of patient supply. It also implements demand and operations planning processes to minimize supply chain waste and maximize operational capacity in partnership with Demand Planning and Supply Chain Strategy Teams. What you will do Ensures consistent, clear clinical supply contracts are negotiated with clinical customers to ensure supply is fit for purpose and meets the needs of study and patient Manages staff and simplifies supply at program level, where practical, to reduce cost and increase flexibility of supply for Phase I-IV clinical studies conducted globally Ensures effective resolution of challenges and issues that have the potential to impact patients, study progression or data quality Ensures effective management of quality within team and quality investigations, customer complaints and associated CAPA’s are completed in a timely manner. Liaises with Global Supply Chain Management Leadership to ensure global process alignment, SOP creation and maintenance, and training for the team. Utilizes understanding of Clinical Trial Supply Chain Management best practice principles to develop new or improve existing processes and ensures compliance and appropriate documentation of processes and procedures. Stays abreast of relevant cGMPs, GCPs, and other regulatory requirements and ensures study management activities are aligned. Manages, tracks and monitors business budgets, including personnel costs and headcount planning, as well as, client invoicing. Develops and monitors appropriate metrics and proactively makes adjustments to ensure business success. Engages and participates in divisional initiatives that are related to or involve Clinical Supply Optimization and/or Clinical Ancillary Management. Achieves optimal results by effectively partnering with subject matter experts across multiple functional areas Represents and appropriately positions the services for potential clients Demonstrates the ability to promote the company vision How you will get here Bachelor’s Degree in operations management or science related field (equivalent experience may be considered). Prefer advanced degree in a health related or business field. 5 years of experience leading diverse, direct and matrixed teams; in both co-located and remote situations. Minimum of 7 years of pharmaceutical experience; Financial management and people management skills are critical to this position. Domestic and international travel will be at 25-40% Experience in clinical manufacturing and packaging is preferred Excellent project and process management skills gained within a complex matrix organization. Ability to lead matrix and cross-functional teams. Strong leadership, communication and interface management skills, combined with the ability to lead and influence others and achieve positive outcomes. Demonstrated leadership in establishing goals and meeting business objectives At Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. All U.S. colleagues are required to disclose vaccination status. New hires will be asked to disclose vaccination status upon the first day of employment. All U.S. colleagues working three days or more per week at a site of 50 colleagues must participate in our free weekly testing program. Those who work on-site less than three days per week are encouraged, but not required, to participate. Accessibility/Disability Access We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. EEO & Affirmative Action To access this job later or share with a friend, please enter Name and Email Address below. Your Name Get notified for similar jobs Sign up and receive similar job alerts to your email Enter Email address Get tailored job recommendations based on your interests. Watch our Operations Videos: slide 3 of 6 Discover our Operations Stories: slide 2 of 5 Hear from our colleagues in Operations: slide 3 of 6 How would you rate your experience popup Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $35 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 90,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
(Senior) Brand Manager Rare Diseases (all genders)
Takeda Pharmaceuticals International GmbH, Wien
Please be aware of an Identity Theft Scheme targeting individuals seeking jobs with Takeda and other employers. See below or here for more info. (Senior) Brand Manager Rare Diseases (all genders) Keyword Search Location Search radius (Senior) Brand Manager Rare Diseases (all genders) The Europe & Canada (EUCAN) Business unit supports Takeda's mission at a regional level and as the leader in rare diseases and specialty care, we champion better health and a brighter future for patients, healthcare providers and our people. Across the EUCAN BU, patients come first in every decision we make. We develop strategic partnerships which deliver value for society and create a culture within which our people can thrive and reach their full potential. Our mission is to empower and enable our people to fulfill their potential by embracing diversity and creating a high-performance, collaborative working environment. In the EUCAN region integrity is one of our key values. We put patients, trust and reputation before business and this is one of the main reasons why our people choose to work here. Success Profile What makes a successful team member within EUCAN at Takeda? Agile Ambitious Analytical A Global Top Employer Recognized for our culture and way of working, we’re one of only select companies to receive Top Global Employer® status for 2021. At Takeda, there is an unwavering commitment to putting patients first, and to creating a workplace that is underpinned by empowerment and focused on diversity, collaboration and steadfast values. Takeda in Europe and Canada (EUCAN) is delivering leading innovations in oncology, gastroenterology and rare diseases to provide better health and a brighter future for patients. The faster we help someone get a true diagnosis of their underlying condition, the faster we can offer a treatment that can help them get back to living their life and improve their future outlook Christian Downton Business Unit Director Rare Metabolic Diseases I know that I need to work in a place where I can grow and be challenged, and what motivates me the most is to make a difference. I think what we offer here at Takeda truly helps patients. And it’s important to bring others along on that journey. Rebecca Yu VP of Patient Value & Access Believe in your own ability to do the things you want to do. If you do that, things will happen. Heena Howitt Country Medical Lead Genetic Diseases The faster we help someone get a true diagnosis of their underlying condition, the faster we can offer a treatment that can help them get back to living their life and improve their future outlook Christian Downton Business Unit Director Rare Metabolic Diseases I know that I need to work in a place where I can grow and be challenged, and what motivates me the most is to make a difference. I think what we offer here at Takeda truly helps patients. And it’s important to bring others along on that journey. Rebecca Yu VP of Patient Value & Access Believe in your own ability to do the things you want to do. If you do that, things will happen. Heena Howitt Country Medical Lead Genetic Diseases The faster we help someone get a true diagnosis of their underlying condition, the faster we can offer a treatment that can help them get back to living their life and improve their future outlook Christian Downton Business Unit Director Rare Metabolic Diseases Working at Takeda Inclusive Here, you will feel welcomed, respected, and valued as a vital contributor our global team. A strong, borderless team, we strive together towards our priorities and inspiring mission. Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients. Top Workplace Recognized for our culture and way of working, we’re one of only 16 companies to receive Top Global Employer® status for 2021. Work-Life Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family. Empowerment Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work. (Senior) Brand Manager Rare Diseases (all genders) By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description People First - At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. Our people are the heart of Takeda. Our team is growing and for this we need bright minds with creativity and flexibility – what talent do you have? We are currently hiring for a (Senior) Brand Manager Rare Diseases (all genders) on a full-time contract for our Vienna office. Your tasks in detail: Business Strategy and Management Leading the development and implementation of the Strategic Marketing Plan in line with the Brand Strategy for our Rare Diseases portfolio in order to maximize brand performance The successful achievement of tactical objectives and milestones outlined within the Strategic Marketing Plan including but not limited to: Development and implementation of promotional materials Implement multi-channel solutions including digital, mailings & newsletter, media & PR activities for all customers line with the strategic plan and compliance Create programs and tactics customized to different customer groups including HCPs, patients, patient associations and media Strategic and tactical lead of Takeda´s congress activities Development and implementation of a relevant patient support services in line with strategic planning Has a strong understanding of the local rare disease environment and closely monitors environmental changes and competitor activities in order to be able to fine tune planned tactics Identifies actions to strengthen product positioning (eg. direct medical development, labeling changes) to maximize brand performance. Anticipates and capitalizes on stakeholders’ market trends to create a competitive advantage. Recommends and gains approval from senior management for alternative approaches to maximize brand opportunities Directing generation and analysis of data to seek out opportunities to support recommendations for strategic direction based on demand and market dynamics Leading the business development process; coaches and monitors internal and external progress; leads external suppliers; drives the integrated life cycle plan Achieving the above through effective liaising, networking and working relationships with the Takeda Market Access Team, the Brand Team, Takeda country Medical Department, respective KAMs, Commercial Excellence and other relevant outsource agencies Effective team and cross functional working internally and externally Supports the BU Head in building and leading a strong team and developing team members to equip them for current and future business and career opportunities Developing effective and constructive working relationships throughout the Business Unit and Takeda LOC in general and with the Brand Team, Takeda Market Access department and Takeda Medical Department in particular Partnering with the KAM team/ Sales force to provide strategic direction in the development of training material and programs Leading and taking ownership for key financial tasks for the brand including the development of annual budgets, operating plan, market sales forecasts, quarterly updates, etc. Effective budget control and resource management within predefined project budgets Communication Developing and maintaining strong, effective and constructive team relationships (Agency, Specialists and their associations, Advisory groups) and KOL networks by taking a leadership role in the communication and liaison between all pertinent external customers Ensuring effective communication with all relevant internal and external key stakeholders Identifying and raising relevant issues, and proposing potential solutions, through the appropriate internal and external channels Achieving best-in-class customer focus with significant dedicated time for regular interactions with customers Implementation of multi-channel innovative communication approaches to customers Risk Management and controls Supporting the BU Head in managing the company’s risk profile including, (where appropriate), Code of Conduct and the Health and Safety performance of the business Assisting the BU Head in ensuring that appropriate internal controls are in place Utilizing new market research approaches with business partners to assess business risks and opportunities. Proactively identifying brand opportunities and issues that require analysis of Business Information to create new approaches or new market opportunities. Your profile: University degree either in natural sciences or Business administration At least 5 yrs marketing experience in the pharma industry, preferably in in the Rare Diseases environment or Speciality/Oncology Business acumen, the ability to understand and actively contribute to the P&L management, to develop a commercially robust plan that exceeds customer expectations Innovator with fresh ideas Analytical thinking with ability to convert information into insights; monitoring market trends, uncovering unmet needs, identifying risks, barriers and opportunities at national level Strong communicator with the ability to engage both external and internal customers Builds a collaborative network of relationships with people in a variety of functions, roles and locations and leverages formal and informal networks to accomplish the ambitious goals Personal drive to follow-through plan and excel Fluency in English and German is a must Empowering our people to shine At Takeda, we earn the trust of society and our customers through our values of Takeda-ism: Integrity, Fairness, Honesty, Perseverance. We incorporate these values in everything we do. They represent who we are and how we act. They help us make decisions that we can be proud of today and in the future. We enable our employees to develop their full potential. As a global top employer, we offer exciting career paths, promote innovation and strive for top performance in everything we do. Takeda fosters an inclusive, collaborative and international work environment where our teams are united by their relentless commitment to our goal of improving people's health and creating a better future for the world. Learn more at takedajobs.com . Diversity, Equity and Inclusion Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own. Takeda is an equal opportunity employer - At our heart are committed colleagues. We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity and inclusion. As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, race, ethnic origin or disability. If you are interested in this opportunity, we look forward to receiving your application via our online tool For further questions, please contact: Sabine Rabach/ Talent Acquisition Lead Web Content Manager London, United Kingdom Insights & Analytics Apply Key Account Manager, Oncology & Hematology (f/m/d) - Sales Region Tirol & Vorarlberg Vienna, Austria, Remote Sales and Marketing Apply We take action by focusing on our four priorities Create an exceptional people experience Responsibly translate science into highly innovative, life-changing medicines and vaccines Sign up to receive the latest career opportunities directly to your inbox. First Name Last Name Phone Number Email Address Category Location Upload Resume By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from Takeda Pharmaceuticals. Job Seekers: Protect yourself against identity theft Please be aware there are instances of identity thieves posting Takeda-branded jobs and posing as employees to steal personal information. They visit job-related websites and invite candidates to online chats. During the chat, they press job seekers to provide bank account information and Social Security numbers. At Takeda, we do not ask for personal financial information during telephone, in-person or video interviews. And we are investigating ways to mitigate or stop this scheme. If you have concerns related to this issue, consider the following actions: 1) If in the U.S., place a freeze on your credit reports: https://www.consumer.ftc.gov/articles/0497-credit-freeze-faqs; 2) file a complaint with the U.S. Federal Trade Commission: https://www.ftccomplaintassistant.gov/; and/or 3) file a report with your local police department. Copyright 1995-2021 Takeda Pharmaceutical Company Limited. All rights reserved.
Job in Deutschland (Frankfurt am Main): CRM Manager (w/m/d/x)
Drooms GmbH, Innere Stadt, Wien
CRM Manager (m/w/d/x) in Frankfurt am Main / City-Center Als ein Mitglied unseres Digital Marketing Teams, bist du das Bindeglied zwischen allen Abteilungen zum Thema CRM. Du verantwortest nicht nur das Operative, sondern auch die strategische Ausrichtung unseres CRMs. Begleite uns und gestalte die positive Zukunft von Drooms aktiv mit Bewirb dich jetzt Ein Teil von Drooms zu sein bedeutet, für eines der weltweit führenden Technologieunternehmen an der Spitze der Innovation zu arbeiten. Arbeite in einem vielfältigen Team, das die Grenzen von Technologie und Customer Experience überschreitet, um ein wirklich einzigartiges Produktangebot zu schaffen. Was machen wir? Drooms (drooms.com) ist der führende An­bieter von Secure Cloud-Lösungen in Euro­pa. Als Software-Spezialist ermöglichen wir Unternehmen den kontrollierten Zugriff auf sensible Unterneh­mensdaten über Unterneh­mensgrenzen hinweg. Vertrauliche Ge­schäftsprozesse, wie gewerbliche Immobili­enverkäufe, Mergers & Acquisitions, NPL-Transaktionen oder Board Communication werden mit Drooms sicher, transparent und effizient abgewickelt. Was machen wir? Drooms ( drooms.com ) ist der führende An­bieter von Secure Cloud-Lösungen in Euro­pa. Als Software-Spezialist ermöglichen wir Unternehmen den kontrollierten Zugriff auf sensible Unternehmens­daten über Unterneh­mensgrenzen hinweg. Vertrauliche Ge­schäftsprozesse, wie gewerbliche Immobili­enverkäufe, Mergers & Acquisitions, NPL-Transaktionen oder Board Communication werden mit Drooms sicher, transparent und effizient abgewickelt. Die Challenge Du bist der zentrale Ansprechpartner für unser internes CRM System ZOHO und fungierst als Schnittstelle zwischen Marketing und Sales In dieser Position steuerst du die CRM-Strategie für unsere europäischen Märkte Du versetzt Dich schnell in die Situation und die Bedürfnisse unserer Kunden und identifizierst zielsicher Anknüpfungspunkte für die Produkte von Drooms. Du treibst den Bereich Marketing/Sales-Automation voran und verantwortest die Konzeption, Umsetzung und Optimierung von automatisierten B2B Kampagnen. Sich ergebende Leads trackst und analysierst du eigenständig und leitest entsprechende Handlungsempfehlungen ab. Du führst Analysen zum besseren Verständnis des Kundenverhaltens, zur Optimierung von Kundenbeziehungen und Bindung von Bestandskunden durch. Du erstellst kundenorientierte E-Mail Marketingaktivitäten, einschließlich der Erstellung und dem Testen der Kampagnen. Du erstellst, überwachst und pflegst Reportings mit Hilfe der Report- und Dashboard-Funktion von ZOHO. Mit den Sales-Kollegen arbeitest Du eng zusammen, um deren Lead Prozess stetig weiter zu entwickeln. Deine Skills Mehrjährige Erfahrung im CRM Bereich Sicherheit im Umgang mit dem CRM-System ZOHO (v.a. CRM und Campaigns Tool) Erfahrung im B2B / Marketing erklärungsbedürftiger Produkte Sehr gute analytische Fähigkeiten sowie ein ausgeprägtes Zahlenverständnis Ausgeprägte Teamfähigkeit und Kommunikationsstärke Sehr gute Englischkenntnisse Warum Drooms Zusätzlich zu unserer auf Menschen und Familie ausgerichteten Unternehmenskultur gibt es eine Vielzahl an weiteren Vorteilen, die Drooms zu einem großartigen Arbeitsplatz machen Als Teil von Drooms, erwarten Dich: Ein individuelles Starterpaket mit strukturierten Onboarding-Prozessen, um eine reibungslose Integration in unser Unternehmen zu gewährleisten Die Flexibilität , durch unser hybrides Arbeitsmodell , sowohl Deine Arbeitszeiten als auch den Ort selbst zu bestimmen. Bei uns hast Du die Möglichkeit, Deine Arbeit vom Büro aus und/oder Remote auszuführen . In Kombination mit unseren flexiblen Arbeitszeiten lässt sich Dein Beruf also optimal mit Deinem Privatleben vereinen Die Möglichkeit, Dich auszuprobieren und aktiv zur Entwicklung und dem Wachstum von Drooms beizutragen durch unser Konzept "Crazy Time". Denn nur wenn sich unsere Mitarbeiter stetig weiterentwickeln und einbringen können, können wir auch gemeinsam als Unternehmen wachsen 30 Tage bezahlter Urlaub (denn wir lieben, was wir tun, aber Urlaub lieben wir auch) Unsere Drooms Academy und Zugang zu diversen Online-Lernplattformen, um sicherzustellen, dass es immer Weiterentwicklungsmöglichkeiten gibt. Natürlich ist die Lernzeit bei Drooms Arbeitszeit und wir erwarten nicht, dass Du Dich in Deiner Freizeit weiterbildest Regelmäßige Firmen- und Teamveranstaltungen wie Drooms Meets, Drooms Goes, Weihnachtsfeiern und mehr (Unter Einhaltung der aktuellen Corona-Hygieneregelungen) Altersvorsorge mit bis zu 20% Firmenbeitrag Rabatte bei einer Reihe von Marken wie Adidas, LG, Bosch, Apple, Dia usw. Förderung der psychischen Gesundheit, da wir wissen, dass das psychische Wohlbefinden eine wichtige Rolle für den persönlichen und beruflichen Erfolg spielt DROOMS KARRIERE Alles über Drooms auf www.drooms.com
Principal Customer Success Account Mgmt
Microsoft Corporation, Wien
Save save Principal Customer Success Account Mgmt to job cart Job number 1174400 Date posted Oct 18, 2021 Travel 0-25 % Profession Services Employment type Full-Time Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. Customer Success: Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes. We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference. As a Senior Principal Customer Success Account Manager (SP CSAM), you are the primary customer facing role responsible for customer success through the management of program deliveries and strong customer executive relationships at our largest, most complex global strategic customers. The prevailing business priority is the customers’ successful adoption and productive use of Microsoft cloud technologies. You are front and center with our customers in support of their digital journey and empowering them to achieve more The SP CSAM is a leader on the account team who partners with the ATU to programmatically align the consumption plan to the account plan, orchestrate technology onboarding in line with customer priorities, and ensures value realization of a customer’s Microsoft investment through consumption, operational health and customer experience. The SP CSAM is accountable for the development and execution of the customer consumption plan and operational health, leveraging technical resources across all solution areas.​ The SP CSAM provides delivery leadership, for our largest and most complex accounts, focused on ensuring delivery is driving the customer’s success and consistently achieving our shared objectives and outcomes. They will oversee and ensure prioritized alignment of coordinated outcomes across Support Programs, Customer Success Engagements, and Consulting projects that will drive consumption, supportability, and operational health improvements. Key Accountabilities include: Partner with the Account Executive / Account Technology Strategist to build and execute the Account Plan: Leads the success & support team, aligning to prioritized customer solutions, managing the Strategic account plan at a global level. Accountable for the Consumption plan: Accountable for the development and execution of the internal and customer-facing aspects cross-cloud consumption plan, with support from the technical resources aligned to the account. Ensures prioritized Success Engagements progress from Validate through Commit with a Program Delivery plan and up-to-date milestones.​ Engages Customer Executive Sponsors: Establishes and nurtures strong executive sponsorship and manages the relationships with customer leadership to drive the execution of the support coverage model, strategic account plan, consumption roadmap & delivery execution oversight. ​ Engages Microsoft Executive Sponsors: Aligns with Microsoft Executive Sponsors to establish an engagement model and manage the communication & escalation strategies with customer leadership. Leverages technology experience: Is experienced with real-world, hands-on experience designing, developing, deploying, and supporting large technology solutions. Knowledgeable and experienced in creating solutions that leverage cloud technologies and that provide maximum business value, which sustain the test of time.​ Accountable for Delivery Orchestration & Support Outcomes: Provides leadership and orchestration across the Customer Success & Support (CSU) team, Microsoft technical specialists, customer technical teams, Microsoft and partner project teams, and other CSAMs as appropriate. Balances prioritization between implementing new capabilities and ensuring customer operational health.​ Provides Seasoned Delivery Leadership: Leads a team of CSAMs and the overall global account support and success team to ensure the health of the customer’s solutions, orchestrated prioritized modernization and transformation projects, which lead to customer outcomes. ​ Accountable for Consumption Planning and Execution for Strategic Pursuits: Aligns the strategic account planning and cross-organization support coverage to drive consumption planning and success engagement execution aligned to the desired customer outcomes.​ Qualifications We are looking for a highly motivated and passionate Senior Principal Customer Success Account Manager (SP CSAM) to drive program management for our largest and most complex global & strategic customers that have a significant number of key cross-cloud workload engagements running concurrently. As the SP CSAM, you will drive consumption planning & execution, as well as the acceleration of cloud adoption from Pilot/MVP to production for customer cloud engagements. This will be done by providing cross-engagement oversight, resource orchestration, and blocker escalation, all while operating in close collaboration with key account team unit members and business partners who are supporting customer success. Experience - 10 years of success in senior roles attributing to technical engagement and delivery management and/or program management for large, complex, and global strategic customers is required. Prior work experience in a Senior Program Manager or Senior Engagement Manager position focused on Cloud and software/services solution preferred. Experience in Banking Secgtor is a plus. Leadership - This role requires strong communication skills, as well as displaying executive presence and confidence in varying levels of customer situations. The SP CSAM must show leadership in teams comprised of Microsoft, Partner and Customer resources who may be engaged in the delivery of complex solutions for overall customer success. A proven experience leading diverse delivery teams is required. Relationship Building - Proven track record of building relationships with senior customer executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on solutions/engagements required. Program Management - Excellent skills in planning for a portfolio of engagements, cross-group collaboration, resource orchestration, communications, analytical capabilities, and attention to detail required. The SP CSAM will be accountable for the development and execution of a cross-cloud consumption plan, and operational health of the customer solutions deployed today and in the future. Collaboration and Communication - Proven track record of driving decisions collaboratively, resolving conflicts, and ensuring follow-through with verbal and written communication. Strong presentation skills with a high degree of comfort with both large and small audiences and various levels of management ( CxO , Senior Executives, BDMs). Technical Expertise - Experience designing, developing, deploying and supporting large technology solutions. Knowledgeable and experienced in creating solutions that leverage cloud technologies. Experience leading large technology programs that involve multiple technology areas, multiple stakeholders, are high risk, and highly visible across significantly sized technical teams that include coordination of multiple parties (e.g., partners, onshore and offshore resources). Knowledge of market trends and competitive insights preferred Education: Bachelor’s degree or equivalent work experience. Bachelor's degree in Computer Science, Information Technology, Engineering or related field preferred. Certification(s) in the following preferred: o Project Management: PMI, or equivalent Project Management certification o Prosci or equivalent o Information Technology Infrastructure Library (ITIL) Foundation certification Travel: Travel required: 0-25% - depending on COVID19 Regulation Relocation will be considered for qualified candidates. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Save save Principal Customer Success Account Mgmt to job cart This site is hosted for Microsoft by Phenom People
Job in Deutschland (Karlsruhe): Partner Manager (d/f/m)
thingsTHINKING, Innere Stadt, Wien
"Orchestrator" aka Partner Manager (d/f/m) Entry: immediately Location: Remote Employment Type: Full-time thingsTHINKING is a young, successful & funding-backed enterprise software company focused on building THE Artificial Intelligence platform. We believe that - even or especially in our high-tech environment - people make the difference . That's why we're constantly looking for talents with passion & skills to support us on our journey. Our software semantha® helps companies in various industries with AI-magic to make their business and processes more efficient & powerful. We want team members who love and take responsibility, share their views & learnings and work for our common goal: Customer Success. To get more insights about us & our culture please visit www.semantha.de/culture To get more insights about us & our culture please visit www.semantha.de/culture Your Responsibilities: Develop an ecosystem of partners who are willing to transform their business and that of their customers through the adoption of semantha Share standard practices regarding sales techniques and account management with partners Management of our partner network including all processes from opportunity to order processing & partner success Close collaboration with sales to develop & execute a coordinated GTM strategy Ensure partners are trained effectively on the sales process and guide them to effectively execute to meet or exceed mutually agreed upon plans and targets Qualifications we love to see: Energetic and positive self-starter and highly driven individual Ability to learn quickly and thrive in a very fast-paced and rapidly expanding environment 2-3 years experience in working with sales or within a partner ecosystem Strong verbal & written communication skills Good expression combined with the ability to present complex issues in a simple manner Fluent English language required Travel will be required What we offer you: A warm, family and open atmosphere in our team Exciting tasks in which you can contribute yourself and your ideas Flexible working hours The possibility to work at home Individual opportunities for further training Do you like to ride a bike? With "Jobrad" we can offer you a Company Bike Tax-free Prepaid card Company pension plan model with attractive employer subsidies Coffee/tea as much as you can drink Shape the future with us Interested? Then feel free to contact us. Send us your application to: hr[AT]thingsthinking.net and describe in a few lines how you would support our team with your "Magic". thingsTHINKING GmbH | Haid-und-Neu-Straße 7 | 76131 Karlsruhe | www.semantha.de Shape the future with us Interested? Then feel free to contact us. Send us your application to: hr[AT]thingsthinking.net and describe in a few lines how you would support our team with your "Magic". thingsTHINKING GmbH | Haid-und-Neu-Straße 7 | 76131 Karlsruhe | www.semantha.de
Senior Operations Manager - Amazon Logistics (m/w/d)
Amazon Transport Austria GmbH, Wien
Senior Operations Manager - Amazon Logistics (m/w/d) We don't have any salary details available for this job ad. Min. Max. Job summary Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. As our business continues to grow across Germany we are now looking to hire an experienced Senior Operations Manager for Amazon Logistics. With the responsibility for optimizing our transportation and delivery network, this is a hugely exciting time to be joining the Amazon business. As a Senior Operations Manager you will play a critical role in the leadership of all front-line operations. Managing up to 5 delivery stations you will be responsible for the effective running of these stations in terms of setting and achieving a number of defined metrics around customer service, health and safety, quality and productivity. You will strive to continuously improve the efficiency of the processes you manage, and instill a culture of best-practice, safety and customer-focused obsession within your teams. Responsibilities: · Provide innovation in developing long term strategies to ensure that the Amazon Logistics operating model is flexible and agile to meet future customer demands. · · Introduce new and innovative ways of managing the delivery network (included but not limited to utilization of different transport models, different delivery network models, new sources and innovative models for workforce planning) · Responsible for setting operational goals and metrics for up to 10 delivery stations across three shifts over 24/7 operation, whilst working with the senior leadership team, to regularly review delivery station performance levels to continuously improve strategies to make both long term and tactical business decisions · Manage and drive the manpower demand plans, schedules, quality initiatives, process change initiatives and assist the business to achieve year on year improvements within its operating plan · Manage a large team (typically the total workforce size from all sources will be over 3,000 people) across multi sites, within an extremely fast-paced/time-critical and demanding environment. (Teams will consist of workforces from a variety of sources including permanent/temporary and contract labour) · · Create, lead, engage with and direct a workforce to drive enhanced performance through the business people agenda. This will include at all levels of the business - safety of our people, employee engagement, performance leadership, talent & succession and training & development · Implement change and/or develop new processes as required to provide ability to better service Amazon customers, reducing cost whilst looking to serve and improve contribution · Set requirements and expectations for Delivery Station Managers, Operation Managers and Shift Managers · Take proactive steps to ensure that best practices are introduced to the network in the form of standard work and that these are shared and implemented across all locations in the network · Work with key business partners such as Transport & Sort, ISP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to deliver the operating plan and to secure required support and resources for projects and initiatives Please note - this is a regional role so will require weekly travel across the region. GRUNDQUALIFIKATIONEN You will an experienced Senior Operations professional ideally with extensive experience within the logistics, manufacturing, retail, production, FMCG or distribution industry. Paramount will be your ability to demonstrate a proven track record at a senior level, managing multi-site locations and operations, including either upsizing or downsizing a business. Wider experience and attributes should include: · University degree in management, technologies, logistics or similar · Goal driven, target orientated, with the ability to step back and look at the bigger picture, you will also be able to manage ambiguity with your sleeves rolled up, and thrive in a truly innovative and complex business environment. · Proven strong track record of team leadership within a large scale rapid and process driven environment – must have end to end process management experience · Proven ability to problem solve with strong analytical skills · Excellent communication skills (German & English written and verbally) · High dependability – be there to manage department – and able to use initiative · Flexibility to manage a business that can operate 24/7 (including holidays) · Demonstrate the ability to manage, motivate, and influence work behaviors through exceptional people skills and leadership BEVORZUGTE QUALIFIKATIONEN · Ideally you will have experience of lean manufacturing techniques · Ideally you will have experience of managing 3rd party contract resource arrangements on a large/national scale. About our rewards We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary and stock units, we offer a whole host of other benefits, including an employee discount. There are other, more intangible rewards too. Like our commitment to your development, a refreshing lack of hierarchy, the chance to work with some of the brightest minds in the industry, plenty of team spirit and an informal atmosphere – suits and ties are few and far between. Wenn dich eine fortschrittliche und dynamische Arbeitsumgebung bei der weltweit führenden Onlinehandelsplattform anspricht, in der du die Möglichkeit hast etwas Neues aufzubauen, dann freuen wir uns über deine Online Bewerbung (Motivationsschreiben & CV, max. 5 MB). Amazon verfolgt als Arbeitgeber den Grundsatz der Chancengleichheit. Wir sind der festen Überzeugung, dass die Beschäftigung einer vielfältigen Belegschaft wesentlich zu unserem Erfolg beiträgt. Wir treffen Einstellungsentscheidungen basierend auf Ihren Erfahrungen und Qualifikationen. Wir wissen Ihre Begeisterung für das Entdecken, Erfinden, Vereinfachen und Erstellen zu schätzen. Amazon nimmt den Schutz Ihrer persönlichen Daten ernst und respektiert die nationalen Datenschutzgesetze sowie die EU-Rechtsvorschriften zum Datenschutz. Sofern nicht anders vereinbart, erlauben Sie dem einstellenden Unternehmen von Amazon durch Einreichung Ihres Lebenslaufs, Ihre persönlichen Daten in der elektronischen Datenbank zu speichern, die von Amazon Corporate LLC. in den USA oder von einer Tochtergesellschaft zum Zweck der Feststellung Ihrer Eignung für diese und für zukünftig angebotene Stellen sowie zur Verfolgung Ihres Bewerbungsprozesses unterhalten wird. Wenn Sie wünschen, dass Ihre persönlichen Daten gelöscht werden, können Sie das einstellende Unternehmen jederzeit darüber benachrichtigen. Amazon gibt Ihre Daten ohne Ihre vorherige Zustimmung nicht an Dritte weiter. Im Rahmen des Interviewprozesses mit Amazon werden Sie möglicherweise dazu aufgefordert, dem einstellenden Unternehmen von Amazon zu gestatten, Ihre Bewerbungsdaten und Ihren Lebenslauf separat durch einen Drittanbieter prüfen zu lassen. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Don't miss out new jobs like this in Wien