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Senior DesignOps Specialist (m/f/x)
Dynatrace Austria GmbH, Linz, Vienna, Graz, Klagenfurt, Innsbruck, Hagenbe ...
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. Do you care about design processes, product workflows, and incorporating design best practices to optimize productivity? That good design teams thrive working with consistent product experience approaches that ultimately lead to satisfied customers? If you're as passionate as we are about solving problems and operationalizing cohesive product experiences, you'd be a perfect fit for this role. We are looking for an enthusiastic DesignOps Specialist to help our global experience design community work more effectively and feel more fulfilled in their day-to-day lives. We're looking for someone who will advocate for the practice, provide direction and mentorship to other design practitioners, and help educate multidisciplinary teams through enablement initiatives. You'll be crafting and improving design processes, workflows, and guidelines which will help us build a strong foundation. As a DesignOps Specialist in our Design & Experience Operations (DXO) team, you will collaborate with an international team of passionate designers, researchers, product managers, and developers across our Global R&D labs. In this role, you will Develop a deep understanding of how all the design practitioners work, what's in their way and how to help them succeed. Build systems, workflows, templates, and guides that enable design practitioners to operate effectively and efficiently; and ensure these best practices extend beyond design practitioner and are understood by other key roles such as: product managers and engineers. Develop and maintain a program of rituals designed to foster collaboration and learning opportunities for the design and experience community. Be a strong advocate for design and experience within Dynatrace - elevate the global design practice and encourage and drive best practices. Translate strategic company goals into DesignOps initiatives. Interface with different roles and departments across the organization. Ultimately enable and support the cross organizational product development team to deliver with best-in-class experience. You will love this job if You can take ownership of projects and work autonomously. You're a team player, and you're passionate about operational topics and people. You always find ways to teach and build conviction in others – across teams, offices, and cultures. You're not afraid to try and experiment with new approaches, and you're not afraid if they are unsuccessful. You're an optimistic, motivated self-starter with a can-do attitude; no task will be too small or big for you. You give and receive feedback freely and constructively, always open to learning and improving. What will help you succeed 8+ years of professional experience in the UX space, with 2+ years in DesignOps or Design Program Management. Proven track record of rolling out changes in a large and complex organizational environment, providing measurable impact. Solid knowledge of DesignOps practices, as well as UX methods. Strong understanding of design and collaboration tools. (e.g. Figma, Miro, or similar) Experience with project management (e.g. setting up and working with tools such as Jira, Confluence, or similar). Experience with Documentation, and the knowledge to scale its adoption inside and outside the design team. (e.g. playbooks, onboarding, training). Experience working with remote and international teams. Fluent in English, with excellent written and verbal communication skills. Why you will love being a Dynatracer What's in it for you? A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility you need , ranging from remote options to hybrid ones combining home and in-office work . A team that thinks outside the box welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program. Click this link to find out more information about our relocation program. Compensation and rewards We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 60,000 gross per year based on full-time employment (38.5 h/week). We offer a higher salary in linewith qualifications and experience. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our global locations. Learn how We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?
Senior Technical Product Manager (m/f/x) Platform
Dynatrace Austria GmbH, Linz, Vienna, Oberösterreich, Wien
Your role at Dynatrace We are a passionate and open-minded group of software enthusiasts , and together, we are global market leader in software intelligence . By providing actionable data on how applications are performing in real-time —for example, crash reporting, server-side tracking, root-cause analysis to name a few—our full-stack monitoring platform helps our customers anticipate and resolve their software issues . We have made it our mission to ensure that millions of people worldwide have an excellent user experience , made possible through a unique combination of observability, automation, and AI—all compacted into one cloud-based software intelligence platform . The Core Platform is the heart of Dynatrace and serves multiple product purposes such as storing and analyzing observability data as well as frameworks that are used to build the different Dynatrace modules. The entire product is built on the Platform and relies on it. Hyperscale, lightning performance and delivery are key to the aspect you will deliver. About Dynatrace Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. You will work on taking the Dynatrace Platform to the next level You own parts of functional- anduse case-based aspects of the product roadmap , represent the end user's point of view, and strive for innovative solutions by answering the WHY and understanding the end user's pain points. As part of a larger team, you drive the product roadmap definition and our near-term and long-term product strategy . You work together with our agile R&D teams to deliver product capabilities that WOW customers and create value-add that sells and impacts product adoption in a measurable fashion. You manage cross-functional product initiatives with our customer support to excel in customer support situations, prevent escalations and “smooth sailing'. You partner withproduct marketing to develop targeted messaging, define go-to-market strategies and tactics, and enable the sales team. Technical Product management experience in a B2B environment , with prior success in setting product (back-up) strategy and executing it based on research, data, and industry trends as well as scaling and optimizing Good technical understanding , worked as a developer before, would be an advantage. Experience with cloud technologies (e.g., AWS, Azure, GCP), SaaS, shared infrastructure, mass storage databases, and Web apps Knowledge in privacy, scaling, and access control topics You have an entrepreneurial mindset to understand the business goals and needs and you're able to translate product strategy into business impact . You can think big , but at the same time break things down into smaller components, and build high-level roadmaps from that Clear sense of ownership and accountability, effective communication skills towards team, peers, and stakeholders alike, as well as a bias for action Willingness to travel (< 15%) Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer What's in it for you? A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country , always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.Clickthis linkto find out more information about our relocation program. Compensation and rewards We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 70,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our global locations. Learn how We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information #LI-DNI Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?
Principal Product Manager Platform (m/f/x)
Dynatrace Austria GmbH, Vienna, Linz, Oberösterreich, Wien
Your role at Dynatrace We are a passionate and open-minded group of software enthusiasts , and together, we are global market leader in software intelligence . By providing actionable data on how applications are performing in real-time —for example, crash reporting, server-side tracking, root-cause analysis to name a few—our full-stack monitoring platform helps our customers anticipate and resolve their software issues . We have made it our mission to ensure that millions of people worldwide have an excellent user experience , made possible through a unique combination of observability, automation, and AI—all compacted into one cloud-based software intelligence platform . The Core Platform is the heart of Dynatrace and serves multiple product purposes such as storing and analyzing observability data as well as frameworks that are used to build the different Dynatrace modules. The entire product is built on the Platform and relies on it. Hyperscale, lightning performance and delivery are key to the aspect you will deliver. You can shape how and by which components the Core Platform can be extended. At the end of the day, every Dynatrace user should have the opportunity to build an extension according to their individual ideas and following the specifications that you have defined. The Core Platform is divided into 6 areas called “Capabilities” and each of these areas consist of key components like Grail, AppEngine and Unified Ingest and more: https://www.dynatrace.com/platform/. About Dynatrace Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. You will drive new innovative core product capabilities , with hyperscale and high-performance in mind as domain lead for Unified Ingest together with the respective product managers. Establish capability communication channels and decision-making paths and make decisions transparent for a growing organization. Collaborate with the capability leadership team to drive the capabilities product responsibilities, act as main contact for other capabilities and leadership teams. Together with your capability leadership team and the product managers you define the capability product roadmap and our near-term and long-term product strategy. Make sure that the priorities and workstreams of your capability are aligned with the core platform and outside the core platform. Together with the capability and solution leadership team you need to balance the right investment for product/maintenance and innovation . Work with the core platform leadership team to fulfill the company goals and strategy and to align on staffing & resource planning. Working together with key stakeholder to get their feedback to identify the pain and opportunities for additional customer and business value . Acting as a companywide accepted expert that drives knowledge not only into the organization but also to the customers. Leading the capability via a transparent backlog and communicating the roadmap and its state to the different stakeholders. 7+ yearsof product management experience , with prior success in setting product strategy and executing it based on research, data, and industry trends. Technical Product management experience in a B2B environment , with prior success in setting product (back-up) strategy and executing it based on research, data, and industry trends as well as scaling and optimizing Good technical understanding , worked as a developer before, would be an advantage. Experience with cloud technologies (e.g., AWS, Azure, GCP), SaaS, shared infrastructure, mass storage databases, and Web apps Knowledge in privacy, scaling, and access control topics Leadership experience as either domain lead or people manager is required Proficiency in presenting to a big spectrum of diverse stakeholders such as exec leadership, customers and non R&D teams and be able to deliver the key messages to the different audiences. Being able to motivate technical people like developers, architects and product managers will make you successful An entrepreneurial mindset to understand the business goals and needs and you are able to translate product strategy into business impact . Thinking big , but at the same time break things down into smaller components, and build high-level roadmaps from that Clear sense of ownership and accountability, strong communication skills towards team, peers, and stakeholders alike, as well as a bias for action Willingness to travel (< 15%) Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer What's in it for you? A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country , always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.Click this link to find out more information about our relocation program. Compensation We offer a competitive salary with a minimum 80,000 € gross per year based on full-time for this position. The final offer could be higher in line with qualifications and experience. We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our global locations. Learn how We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?
Director, Enterprise Architect - Salesforce (m/f/x)
Dynatrace Austria GmbH, Linz, Vienna, Oberösterreich, Wien
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. Define target state architecture and develop phased roadmaps that front load business value and deliver critical capabilities to enable digital transformation. Work with Solution architects, Business teams, Product Owners, Business Systems Analysts, Developers to define end to end architecture that incorporates application, information, integration, security. Collaborate with IT Infrastructure and Cybersecurity on enterprise solution designs. Establish and lead the Dynatrace Enterprise Architecture Council comprised of cross functional representation from R&D, EDE, Business Systems to review changes that impact the overall enterprise architecture. Define business architecture framework (capability models/ assessments, organizational frameworks, process frameworks). Evolve and enable team on technical architecture (state diagrams, systems diagrams, design patterns, integration architecture, data architecture). Provide architecture oversight of application and technology projects and programs. Motivate, coach, and serve as a role model and mentor for other solution and integration architects. What will help you succeed Minimum Requirements: 12+ years of IT architecture and/or software delivery experience across multiple disciplines 10+ yrs Salesforce multi-cloud experience including Sales, Revenue, Experience, Services HS Diploma or GED is required Preferred Requirements: Hands- on experienced technologist with deep expertise in enterprise systems architecture, solution design, integration design, new/existing product & technology assessments. A customer first mindset to drive architecture that is scalable, secure, cloud first, cost effective and increase business agility. Experience with Salesforce CPQ, and QTC consumption models in B2B context Strong understanding of Architectural Frameworks like TOGAF as well as ability to adapt to new paradigms Deep understanding of Business, Application and Technology Capability model and demonstrable experience driving Architecture around Business Capabilities while working in Agile teams Strong written and verbal communication skills Strong presentation skills to both executives, technical architects and developers Experience with public companies is highly preferred Experience with SAS back office technologies including SAP, NS, ZenDesk, Varicent is a plus Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer What's in it for you? A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world wheresoftware works perfectly . Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility you need, ranging from fullremote options to hybrid ones combining home and in-office work. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries . An environment that fosters innovation, enables creative collaboration, and allows you to grow . A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country , always there to support and by your side. Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and rewards We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. We offer a competitive base salary with a minimum of € 120,000 gross per year based on full-time for this position. The final offer could be higher inline with qualifications and experience. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our global locations. Learn how We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?
(Senior) Technical Writer (m/f/x)
Dynatrace Austria GmbH, Linz, Vienna
Dynatrace Documentation is a critical asset in driving user adoption of our unified observability, security, and business platform, providing navigation through the multi-faceted functionality Dynatrace offers and helping users extract the most value out of Dynatrace. Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. Your role at Dynatrace Your role at Dynatrace As a Technical Writer, you'll own documentation for several product areas and work closely with development teams to deliver the documentation for them. You'll create concise, clear, and accurate product explanations that can be easily grasped by non-technical users. Work in the docs-as-code process using a markdown-based static site, VSCode, and Git. Be the first adopter of Dynatrace. Use your technical knowledge to navigate complex use cases and document them in an easy-consumable way. Be a user advocate , connecting the perspectives of developers and users together. Provide guidance for documentation contributors to enable them to work autonomously. Share your knowledge and expertise with fellow technical writers. Work within a truly global R&D team with a presence across multiple continents. What will help you succeed Technical degree paired with a passion for writing or a linguistic degree paired with technology-related experience. 3+ years of experience in technical communication, with a focus on creating user documentation for software. Understanding of different content types in the documentation and their purpose. Superb level of English. Excellent written and verbal communication skills. Experience in agile software development environment. Proficiency in Markdown, Git, Jira, and PowerShell. Ability to learn quickly and drive to learn constantly. Ability to produce clear, precise, and conversational copy for the web. Ability to understand both developers and users of software. The following technical proficiencies will benefit you: Knowledge of any programming language. Knowledge of statistics and data analysis. Knowledge of cloud technologies. Knowledge of databases and query languages. Adding a portfolio of your writing examples will benefit your application. Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer What's in it for you? A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility of remote work along with the benefits of in-person collaboration . A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country , always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program. Compensation and rewards We offer attractive compensation packages and stock purchase options with numerous benefits and advantages . Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 45.500 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our global locations. Learn how We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?