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Principal Product Manager (m/f/x) - Security
Dynatrace Austria GmbH, Linz, Vienna, Graz, Klagenfurt, Innsbruck, Hagenbe ...
Your role at Dynatrace Our cloud-based software intelligence platform provides actionable data on how applications are performing in real-time—for example, crash reporting, server-side tracking, and root cause analysis, to name a few—our full stack monitoring platform helps our customers anticipate and resolve their software issues. So we're talking about terra and peta bytes of sensitive customer data. We have made it our mission to ensure that customer data is safer with us than anywhere else. Therefore, we want to be not less than the best-in-class and innovative SaaS company in the world. About Dynatrace Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. Develop and implement strategies and roadmap for the Dynatrace SDLC (secure software development lifecycle) and secure operations controls. Drive security by design for a product-led software company for all product areas. Design security solutions, so our customers can get the maximum value out of our platform, such as data access and encryption features. Work in a global team and collaborate tightly with development, product management, sales, support, services, the CISO, marketing, and legal to bring Dynatrace to the next level. Apply customer-and user-centric thinking to define the target audience, use cases, needs, and pain points in the highest regulated sectors. Provide market and competitive insights , product positioning, and concrete assets to enable and contribute to go-to-market activities. Create, drive, and maintain the product roadmap with a Minimum Viable Product (MVP) mindset. 8+ years experience working in the field of application/product security , ideally in the world of SaaS products. 3+ years of equivalent product management experience in an agile software product environment. Plenty of experience successfully collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders in a software product company. Passionate about combining security, software, and business value. Knowledge of user journeys, personas, use case development, market, business, and competitive analysis. Ability to bring market and business understanding into the product to deliver differentiated value for customers and prospects that are aligned with Dynatrace's goals and strategy. Strong interest and understanding of technical topics such as Software Intelligence, Cloud Technologies, Artificial Intelligence, Application Security, SaaS Software, ... Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer What's in it for you? A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility you need , ranging from remote options to hybrid ones combining home and in-office work . A team that thinks outside the box welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.Click this link to find out more information about our relocation program. Compensation and rewards We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 80.000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our global locations. Learn how We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. 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IT License Management Specialist (m/f/x)
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Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. Your role at Dynatrace Join an innovative IT team and help build Software Asset Management (SAM) to achieve precise business objectives. This role will partner with Business and IT teams in actively managing the application inventory of 3rd Party Vendor applications to enable digital planning and decision-making throughout the Enterprise. As a IT License Management Specialist, you'll be responsible for the maintenance of application inventory data, as well as the completion of SAM tasks and supporting various processes in several different tools. Your role at Dynatrace Build a comprehensive inventory of all software applications used and maintain the Application Portfolio configuration items incl. their use cases. Identify owners, their responsibilities and affected stakeholders (users) of applications. Grade the technical and functional value of applications. Be an integral member of the advisory team to update or retire applications based on their appropriateness. Document future applications planned to be deployed inside our organization and facilitate decisions regarding if a procurement request should be made. Manage and administer licenses and access for all existing and new applications. Timely trigger all necessary activities in the software contract lifecycle such as extensions, renewals, or terminations Support the purchasing department in vendor consolidation and optimization of licensing costs. Collaborate with technical teams to automate software deployment and integrate with the system landscape. Process and load expense data in the license management tool to generate a Total Cost of Ownership and manage enterprise software licensing. Help us avoid opening ourselves up to potential regulatory and security breaches by working closely with other teams. Developing and producing ad-hoc and automated reports and spreadsheets for applications. Reporting on APM metrics and KPIs via data extracts, spreadsheets, and dashboards. Education in Information Technology, Computer Science, or a related field. Minimum of 3 years of experience in a similar IT license management role. Positive attitude , collaborative skills, and ability to communicate and work well with cross-functional teams. Strong knowledge of software licensing models , compliance requirements, and industry standards. Experience with license management tools and software asset management (SAM) processes. Excellent analytical skills with the ability to interpret data and generate meaningful insights. Exceptional attention to detail and accuracy in license tracking and reporting. Strong negotiation and vendor management skills. Proficient in contract review and analysis, with a solid understanding of licensing terms and conditions. Self-motivated and proactive, with the ability to work independently and prioritize tasks effectively. SAM certification such as BCS Certificate in SAM Essentials, IAITAM Certified Software Asset Manager (CSAM) or BSA Certified in Standards-Based SAM - for Professionals (CSS-P) is a plus. Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer What's in it for you? A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country , always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.Click this link to find out more information about our relocation program. Compensation and rewards We offer attractive compensation packages and stock purchase options with numerous benefits and advantages . Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 52.500 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Worldwide locations Our 60+ offices are spread across the globe and designed to inspire innovation, collaboration, and big ideas. We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?
Senior Technical Product Manager (m/f/x) Platform
Dynatrace Austria GmbH, Linz, Vienna, Oberösterreich, Wien
Your role at Dynatrace We are a passionate and open-minded group of software enthusiasts , and together, we are global market leader in software intelligence . By providing actionable data on how applications are performing in real-time —for example, crash reporting, server-side tracking, root-cause analysis to name a few—our full-stack monitoring platform helps our customers anticipate and resolve their software issues . We have made it our mission to ensure that millions of people worldwide have an excellent user experience , made possible through a unique combination of observability, automation, and AI—all compacted into one cloud-based software intelligence platform . The Core Platform is the heart of Dynatrace and serves multiple product purposes such as storing and analyzing observability data as well as frameworks that are used to build the different Dynatrace modules. The entire product is built on the Platform and relies on it. Hyperscale, lightning performance and delivery are key to the aspect you will deliver. About Dynatrace Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. You will work on taking the Dynatrace Platform to the next level You own parts of functional- anduse case-based aspects of the product roadmap , represent the end user's point of view, and strive for innovative solutions by answering the WHY and understanding the end user's pain points. As part of a larger team, you drive the product roadmap definition and our near-term and long-term product strategy . You work together with our agile R&D teams to deliver product capabilities that WOW customers and create value-add that sells and impacts product adoption in a measurable fashion. You manage cross-functional product initiatives with our customer support to excel in customer support situations, prevent escalations and “smooth sailing'. You partner withproduct marketing to develop targeted messaging, define go-to-market strategies and tactics, and enable the sales team. Technical Product management experience in a B2B environment , with prior success in setting product (back-up) strategy and executing it based on research, data, and industry trends as well as scaling and optimizing Good technical understanding , worked as a developer before, would be an advantage. Experience with cloud technologies (e.g., AWS, Azure, GCP), SaaS, shared infrastructure, mass storage databases, and Web apps Knowledge in privacy, scaling, and access control topics You have an entrepreneurial mindset to understand the business goals and needs and you're able to translate product strategy into business impact . You can think big , but at the same time break things down into smaller components, and build high-level roadmaps from that Clear sense of ownership and accountability, effective communication skills towards team, peers, and stakeholders alike, as well as a bias for action Willingness to travel (< 15%) Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer What's in it for you? A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country , always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.Clickthis linkto find out more information about our relocation program. Compensation and rewards We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 70,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our global locations. Learn how We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information #LI-DNI Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?
Product Management Lead - Solution Experience (m/f/x)
Dynatrace Austria GmbH, Linz, Vienna, Graz, Innsbruck, Klagenfurt, Hagenbe ...
We are looking for a strong leader to shape and define our solution experience, ensuring our customers get unmatched value at every touchpoint with our platform. Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. We are looking specifically a Product Management Lead for our Solution Dynatrace Hub. In this leadership role, you lead and shape our solutions experience for realizing customer value You will drive the solution experience for a product-led software company for its major product areas You will develop and implement strategies to ensure an outstanding end-to-end solution experience to increase the customers' value and drive business results You apply customer- and user-centric thinking to define target audience, use cases, needs, and pain points “ Act as champion ” and voice of the customer in collaborating with design and engineering to “ WOW” the customer through simplicity, automation, and scale You will collaborate hands-on with the amazing Dynatrace Team to define and lead end-to-end customer journeys and workflows You have the great opportunity to improve in-product experiences to support growth initiatives for upselling and cross-selling within and across solutions You have 7+ years of equivalent product management experience in a software product environment We are searching for great leaders; therefore, we expect more than 5+ years' experience in a leadership function and a good understanding of how to lead and drive vision and strategy in an international environment You have strong knowledge of UX/CX including customer journeys, personas, use case development, market, business, and competitive analysis You got plenty of experience successfully collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders Thinking outside the box – you can bring market and business understanding into the product to deliver differentiated value for customers and prospects, that are aligned with Dynatrace's goals and strategy You have a strong interest in and understanding of technical topics such as Software Intelligence, Cloud Technologies, Artificial Intelligence, Application Security, SaaS Software, ... You are a proactive and hands-on personality with a high drive and a dynamic mindset? Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer What's in it for you? A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility you need, r anging from full remote options to hybrid ones combining home and in-office work. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries . An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country , always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.Click this link to find out more information about our relocation program. Compensation and rewards We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is €70 000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our global locations. Learn how We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?
Principal Product Manager (m/f/x), Go-To-Market with focus on Competitive Intelligence
Dynatrace Austria GmbH, Vienna, Linz, Oberösterreich, Wien
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. You are the sparring partner of R&D leadership teams , providing insights and recommendations to help shaping strategic decisions based on competitive product intelligence as well as market trends and competitors' strategies . You co-drive end-to-end alignment from product strategy to competitor analysis including business, marketing and product aspects. You collect and process competitive intelligence data for various stakeholders and audiences within the organization. You innovate on best practices, workflows and analyses based on the gained market insights. You drive short- and long-term initiatives for selected topics end-to-end, delivering insights and actionable recommendations , selecting the appropriate format and forum, co-driving the discussion on impact on the business. You have 5+ years of experience in customer facing roles representing software companies, ideally in a large tech enterprise. You translated technical solutions into value focused messages – simple, clear and with a wow factor to fascinate and thrill potential customers. You have excellent verbal and written communication skills including presentation, facilitation, and demonstration skills. You have a solid technical foundation . Expertise in the observability and application security market is a plus. You have experience in setting appropriate success metrics and goals, driving initiatives , and collaborating across a broad set of stakeholders. Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer What's in it for you? A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country , always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.Click this link to find out more information about our relocation program. Compensation We offer a competitive salary with a minimum 80,000 € annually based on full-time for this position. The final offer could be higher in line with qualifications and experience. We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our global locations. Learn how We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?
Principal Product Manager Platform (m/f/x)
Dynatrace Austria GmbH, Vienna, Linz, Oberösterreich, Wien
Your role at Dynatrace We are a passionate and open-minded group of software enthusiasts , and together, we are global market leader in software intelligence . By providing actionable data on how applications are performing in real-time —for example, crash reporting, server-side tracking, root-cause analysis to name a few—our full-stack monitoring platform helps our customers anticipate and resolve their software issues . We have made it our mission to ensure that millions of people worldwide have an excellent user experience , made possible through a unique combination of observability, automation, and AI—all compacted into one cloud-based software intelligence platform . The Core Platform is the heart of Dynatrace and serves multiple product purposes such as storing and analyzing observability data as well as frameworks that are used to build the different Dynatrace modules. The entire product is built on the Platform and relies on it. Hyperscale, lightning performance and delivery are key to the aspect you will deliver. You can shape how and by which components the Core Platform can be extended. At the end of the day, every Dynatrace user should have the opportunity to build an extension according to their individual ideas and following the specifications that you have defined. The Core Platform is divided into 6 areas called “Capabilities” and each of these areas consist of key components like Grail, AppEngine and Unified Ingest and more: https://www.dynatrace.com/platform/. About Dynatrace Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. You will drive new innovative core product capabilities , with hyperscale and high-performance in mind as domain lead for Unified Ingest together with the respective product managers. Establish capability communication channels and decision-making paths and make decisions transparent for a growing organization. Collaborate with the capability leadership team to drive the capabilities product responsibilities, act as main contact for other capabilities and leadership teams. Together with your capability leadership team and the product managers you define the capability product roadmap and our near-term and long-term product strategy. Make sure that the priorities and workstreams of your capability are aligned with the core platform and outside the core platform. Together with the capability and solution leadership team you need to balance the right investment for product/maintenance and innovation . Work with the core platform leadership team to fulfill the company goals and strategy and to align on staffing & resource planning. Working together with key stakeholder to get their feedback to identify the pain and opportunities for additional customer and business value . Acting as a companywide accepted expert that drives knowledge not only into the organization but also to the customers. Leading the capability via a transparent backlog and communicating the roadmap and its state to the different stakeholders. 7+ yearsof product management experience , with prior success in setting product strategy and executing it based on research, data, and industry trends. Technical Product management experience in a B2B environment , with prior success in setting product (back-up) strategy and executing it based on research, data, and industry trends as well as scaling and optimizing Good technical understanding , worked as a developer before, would be an advantage. Experience with cloud technologies (e.g., AWS, Azure, GCP), SaaS, shared infrastructure, mass storage databases, and Web apps Knowledge in privacy, scaling, and access control topics Leadership experience as either domain lead or people manager is required Proficiency in presenting to a big spectrum of diverse stakeholders such as exec leadership, customers and non R&D teams and be able to deliver the key messages to the different audiences. Being able to motivate technical people like developers, architects and product managers will make you successful An entrepreneurial mindset to understand the business goals and needs and you are able to translate product strategy into business impact . Thinking big , but at the same time break things down into smaller components, and build high-level roadmaps from that Clear sense of ownership and accountability, strong communication skills towards team, peers, and stakeholders alike, as well as a bias for action Willingness to travel (< 15%) Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer What's in it for you? A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country , always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.Click this link to find out more information about our relocation program. Compensation We offer a competitive salary with a minimum 80,000 € gross per year based on full-time for this position. The final offer could be higher in line with qualifications and experience. We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our global locations. Learn how We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?
Principal Product Manager Growth (m/f/x)
Dynatrace Austria GmbH, Linz, Vienna, Hagenberg, Innsbruck, Klagenfurt, Gr ...
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. Your role at Dynatrace As a Growth Product Manager, you put the customer value at the center of every decision. You work with the product team to explore which features or improvements have a big, small, or no impact on our business goals and drive initiatives upon these lessons learned. As part of the 'Delivery' and “Site Reliability Engineering” Team, you'll play a crucial role in the mission to create and deliver an innovative suite of reusable, scalable products and services. Our goal is to empower Dynatrace teams to focus on their core user needs while autonomously delivering and owning in-production features. You'll provide the business perspective on topics like Hyperscaler Region Expansion, Security and Privacy, Certifications and actively support customers in moving from Dynatrace Managed to SaaS. Your role: You work closely with other Product Managers to shape an approach that enables Leadership Teams to tie roadmap increments to Business Value . You define team success metrics for key needle movers, comparing predetermined targets against actual performance and sharing actionable insights in Quarterly Business Reviews (QBRs). You drive the process of growing Dynatrace Hyperscaler regions by guiding Field Teams to build comprehensive plans that include opening blueprints and footprint development. You manage and optimize Dynatrace's cloud cost and operational efficiency strategy by establishing KPIs with yearly targets, running roadmap-based scenario analysis, and providing insights and guidance to other teams. You develop and execute growth strategies to transition Dynatrace Managed customers to SaaS, and drive adoption once a customer begins the transition phase. You're fanatic about product-led growth? You bring a value-first mindset and love to influence others? You relentlessly focus on ‘what moves the needle' and methodically explore ways to increase customer adoption? You gained several yearsof related work experience in the IT industry e.g. Product Management, Software Engineering, Software Product Design, or an equivalent combination of transferable experience and education. Ideally, you already have experience with Enterprise B2B SaaS products , preferably deployed in the Cloud. You have validated conceptual and analytical skills and are fluent in analyticsand other forms of qualitative and quantitative feedback. Ideally, you successfully engaged with Hyperscalers in a business capacity, demonstrating the ability to identify and implement mutually beneficial bi-directional growth strategies . You can break through organizational boundaries and persistently navigate a complex environment without losing focus. You are a leader. You live, support, and develop company values and culture. You inspire and empower through mentorship and coaching. Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world wheresoftware works perfectly . Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility you need, ranging from fullremote options to hybrid ones combining home and in-office work. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries . An environment that fosters innovation, enables creative collaboration, and allows you to grow . A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country , always there to support and by your side. Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and rewards We offer attractive compensation packages and stock purchase options withnumerous benefits and advantages. Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 80.000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our global locations. Learn how We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?
Senior Android Developer (m/f/x)
Dynatrace Austria GmbH, Linz, Vienna, Oberösterreich, Wien
Your role at Dynatrace Excited about “behind the scenes” mobile development ? Do you want to join a global leader that enables digital transformation ? Looking for teammates who appreciate open communication and face challenges together as a team? About Dynatrace Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. MobileAgent Development for Android, App Development is out of scope. Conception of new innovative features in close cooperation with product managers and software architects. Close interaction in an international development team. Technical study related to Software Engineering (ideally focus on Mobile Development) Several years of experience with Android (Kotlin/Java) Knowledge about Android architecture Ideally Gradle know-how Teamplayer and pro-active (wo)man of action Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer What's in it for you? A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly . Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility you need, ranging fromfull remote optionstohybridones combining home and in-office work. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries . An environment that fosters innovation, enables creative collaboration, and allows you to grow . A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all. A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country , always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program. Compensation and rewards We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 56,000 gross per year based on full-time employment (38.5 h/week). We offer a higher salary in line with qualifications and experience. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our global locations. Learn how We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?
Principal Product Manager (m/f/x), Go-to-market
Dynatrace Austria GmbH, Linz, Vienna, Graz, Oberösterreich, Wien, Steierma ...
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. Understanding the Software Intelligence market , evaluating the competitive dynamics and strategizing accordingly Creating compelling narratives for target personas Ensuring consistent competitive positioning and identifying opportunities for impactful product launches Collaborating with marketing and sales throughout the Product release lifecycle Engaging with customers and internal users to validate and sharpen our narratives Acting as sparring partner for Product Managers to ensure the understanding of uniqueness of the product from product-marketing – sales – analysts – to customers Providing input on impactful tactics for new-feature use-cases as main point of contact for Product Marketing Living, supporting, and developing the Dynatrace values and culture Several years of experience in a software product-focused Go-To-Market or Product marketing role Experience developing go-to-market strategies for a software product in a large tech enterprise and leading cross-functional teams Profound knowledge in doing market research , competitive analysis , and positioning Familiarity with translating technical solutions into simple and clear v alue-focused messages to create a wow factor among customers Solid technical foundation combined with strong analytical and communication skills Experience in setting appropriate success metrics and goals, driving initiatives , and collaborating across a broad set of stakeholders Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer What's in it for you? A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country , always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.Clickthis linkto find out more information about our relocation program. Compensation and rewards We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 80,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our global locations. Learn how We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information #LI-DNI Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?
Principal Product Manager, Ecosystem Strategy (m/f/x)
Dynatrace Austria GmbH, Vienna, Linz, Graz, Klagenfurt, Innsbruck, Hagenbe ...
We're seeking a visionary and experienced Product Manager who is highly motivated and passionate about spearheading our ecosystem strategy. With an advanced background in product management, especially in weaving our products seamlessly with third-party tools and platforms to elevate our offerings and propel customer success, we want you on our team. Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. Your role at Dynatrace As a pivotal role, you will report directly to the Director of Global Strategic Technology Alliances and Ecosystems in the Office of Technology and Product (OTP). This position is your chance to make a significant impact, guiding our ecosystem to new heights. Your role at Dynatrace: You lead our ecosystem strategy by analyzing market trends and understanding customer needs, ensuring alignment with our product roadmap and business objectives. You categorize, prioritize, and secure pivotal integration opportunities with key partners across observability, security, automation, analytics, and digital experience domains, fostering mutually beneficial partnerships. You craft integration requirements with input from customer feedback, market trends, competitive landscapes, and the product strategy in close collaboration with internal teams while establishing and overseeing key metrics to evaluate ecosystem performance. You architect an intuitive onboarding journey for ecosystem partners , guiding them from initial signup to successful partnership outcomes, ensuring a smooth, self-guided process. You nurture relationships with partner organizations , fostering collaboration and innovation while continually evaluating ecosystem performance and refining strategies based on customer feedback and market dynamics. You've excelled for over five years in product management roles in Software, turning complex ideas into compelling stories. You possess exceptional communication, collaboration, and leadership skills to work effectively with cross-functional teams and external partners. You have a solid technical foundation, especially in observability and application security, and are passionate about driving innovation in these areas. You lead by setting clear goals, driving initiatives, collaborating with stakeholders, and using data to inform strategies. You thrive in fast-paced settings and are adept in agile methodologies and product management tools, navigating product development effectively. Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer What's in it for you? A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility of remote work along with the benefits of in-person collaboration . A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries . An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country , always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program. Compensation and rewards We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 80.000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our global locations. Learn how We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?
Talent Development Advisor (m/f/x)
Dynatrace Austria GmbH, Linz, Vienna, Oberösterreich, Wien
Dynatrace is seeking a Talent Development Program Advisor to support the strategic build and implementation of a new, dynamic global performance enablement experience. Through this experience we seek to enable employee growth, consistent feedback conversations, and goal accountability aligning with company strategy. With one of our Dynatrace Values being Innovating with Passion, we are excited to build a culture of feedback through this experience rather than just launching a new process. Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. Your role at Dynatrace To support this effort, this role will partner across teams and stakeholders in all aspects of work, including: tool development and administration, communications, learning experiences, adoption, program operations, etc. This role, reporting to the Sr. Manager of Performance Enablement will be critical in project execution, shaping the future of Performance Enablement at Dynatrace in partnership with the Talent Development Team. The ideal candidate will have a proven track record of managing projects, supporting employees through change, and tool administration. Responsibilities: Support the design, implementation and management of a global year-long Performance Enablement Experience for all employees. Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions for all elements of the Performance Enablement Experience (goal setting, feedback, check-ins, year-end performance reviews, calibration, etc.) Prepare reports by collecting, analyzing, and summarizing performance data and build dashboards to identify trends and areas for improvement. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies. Efficiently and empathetically respond to employee questions and feedback on the tool and the Performance Enablement process. Maintain user confidence and protect operations by keeping information confidential. Contribute to team success by accomplishing related deliverables as needed. Participate in User Feedback Focus groups and compile data to support a go-forward plan. Act as a process expert, partnering with system experts to articulate user needs and advocate for a great user experience. Quickly develop and maintain relationships with the ability to work collaboratively in a dynamic, fast-paced environment. Thrive in ambiguity and create clarity on next steps forward. Demonstrate excellent analytical and problem-solving skills. Adapt communication style depending on audience. Efficiently and effectively pivot to a new solution. Seek out feedback and take action to iterate. What will help you succeed Qualifications: Experience within People & Culture, performance management, organization development and/or learning and development programs/experiences. Project Management experience with global team. Strong communication skills across size and type of audiences. Bonus: Familiarity with SAP SuccessFactors Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Why you will love being a Dynatracer A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility you need , ranging from remote options to hybrid ones combining home and in-office work . A team that thinks outside the box welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. Compensation and rewards We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 43,000 gross per year based on full-time employment (38.5 h/week). We offer a higher salary in line with qualifications and experience. Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Worldwide locations Our 60+ offices are spread across the globe and designed to inspire innovation, collaboration, and big ideas. We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?
Senior Technical Account Manager, German Speaking
Dynatrace Austria GmbH, Linz, Oberösterreich
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations Strategize on the overall technical objectives and long-term goals of the team Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer's footprint Be the customer's advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements Provide web-based training to user groups to support organizational adoption Undertake discovery and education activities to identify opportunities for Dynatrace usage across organizational functions and processes Providing coaching to TAMs to help them grow in their technical knowledge and personally Function as a frontline technical resource for “best practice” and informal customer questions Engage with customer support as a customer advocate to ensure speedy resolution of customer issues Engage with Product management as the customer advocate on product roadmap discussions Participate and prepare for Monthly and Quarterly Business Reviews with customers Maintain current functional and technical knowledge of Dynatrace products and services Help to document best practices in developing and using Dynatrace Partner with support engineers, PM, and R&D to help customers and account teams to speed resolution. Help communicate, escalate and advocate on behalf of the customer Provide insights, advice, and ‘street credibility' with technical teams to understand technical issues and possible workarounds Help customers and account teams to understand support ticket trends/themes to be used to develop success plans, enablement advice, etc. Have deep understanding of customers' infrastructure, architecture, and business/regulatory requirements to speed up resolution Education: Bachelor's degree in Computer Science, Information Technology, or equivalent work experience Work experience 4+ years of experience Experience working with large enterprise customers, including executive leadership Demonstrated ability in leadership, mentorship, and organizational behavior A track record of going above and beyond for your team and customers Ability to manage executive relationships and discussions (VP/CxO) Must have exceptional English and German written and verbal communications skills, as well as organizational and teamwork skills, and the ability to act fast and responsibly Impeccable time management skills and an ability to self-direct Demonstrated experience being a Subject Matter Expert (SME) for Dynatrace technologies, methodologies, frameworks, and 3rd party technologies related to Dynatrace Willingness to learn new technologies and resolve complex technical issues Professional Level Dynatrace certification (or get certification within six months) Two or more industry-relevant Associate Level certifications (AWS, Azure, k8s, …) Strong technical understanding and experience in SaaS industry Knowledge and experience with one or more of the following technologies related to Dynatrace: Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc. Web and application server technologies such as Apache, IIS, WebSphere, WebLogic, and JBoss Server/Server-side technologies such as Java Servlets, PHP, HTML, CSS, JavaScript, and Ajax Mobile application technologies such as iOS and Android Webkit DevOps toolchain applications such as Ansible, Jenkins, Chef, Puppet, etc. CMDB/ITSM Technologies/platforms such as ServiceNow and BMC Must be customer service oriented and believe in teamwork, collaboration, adaptability & Initiative Demonstrable success in thinking strategically and executing tactically while providing consistent and high customer satisfaction and retention levels in a fast-paced environment Dynatrace believes that potential is defined by more than qualifications or background. Why you will love being a Dynatracer All your information will be kept confidential according to EEO guidelines. Due to legal reasons we are obliged to disclose the minimum salary for this position, which is € 56.500 per year based on full-time employment (38.5 h/week). Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Worldwide locations Our 60+ offices are spread across the globe and designed to inspire innovation, collaboration, and big ideas. We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work® Did you know that 93% of Dynatracers say we're a great place to work?