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Call Center Agent Im Technischen Support

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Customer Technical Support

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Inbound Technical Support

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Internal Technical Support

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IT Technical Support Analyst

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Mitarbeiter Technischer Support

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Sachbearbeiter Technischer Support

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Teamleiter Technischer Support

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Technical Helpdesk Support

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Technical IT Support

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Technical Support

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Technical Support Advisor

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Technical Support Agent

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Technical Support Analyst

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Technical Support Coordinator

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Technical Support Engineer

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Technical Support Representative

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Technical Support Scientist

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Technical Support Specialist

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Technical Support Team Leader

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Technischer Kundenbetreuer Support

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Technischer Kundensupport

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Technischer Support-Spezialist

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Team Leader Design Qualification (m/w/d)
PULS Vario GmbH, Wien
Wir sind Entwickler und Hersteller von Netzteilen. In unserem hochmodernen Research &  Development Center in Wien entwickeln wir die besten Lösungen für unsere Kunden.  Hierfür wurde gemeinsam mit unseren Mitarbeitern eine einzigartige Umgebung und Wege der  Zusammenarbeit geschaffen. Derzeit sind wir gut 50 Köpfe. Unsere „Familie“, die PULS Gruppe, hat in den weltweiten Standorten über 1.700 Mitarbeiter.Wir bauen unseren Standort Wien aus und deshalb suchen wir Sie alsTeam Leader Design Qualification (m/w/d)Vollzeit 38,5 Std./WocheIHRE AUFGABENSie sind zuständig für alle Tätigkeiten im Zusammenhang mitder Qualifizierung von Produkten. Zusätzlich gehört das Erstellenvon Messrichtlinien und internen Messvorschriften dazu.In dieser Position sind Sie verantwortlich für die Leitung einesTeams von Test-Ingenieuren, die Qualität und Funktionalitätunserer Designs sicherstellen.Zu Ihren Aufgaben gehören die Planung, Umsetzung und Durch-führung von Testreihen zur Validierung von Entwicklungsergeb-nissen sowie die Koordination der Zusammenarbeit mit derZentrale und anderen Laboren.Sie bewerten die Entwicklungsergebnisse hinsichtlich techni-scher Standards und Normen.Die Optimierung interner Abläufe sowie das Anpassen vonDokumentationsvorgaben runden Ihr Aufgabengebiet ab.UNSERE WÜNSCHEWir wünschen uns einen Teamkollegen, der einen echten Beitragleistet und stolz auf seine Arbeit sein möchte. Jemanden, der den Mut, die Energie und Ausdauer hat, mit uns neue Wege zu gehen.Solide Grundlage Ihrer Fachkenntnisse ist ein HTL-Abschluss oderauch ein Studium der Elektrotechnik.Mehrjährige Erfahrung im Bereich Leistungselektronik sowie Teamleitung sind wünschenswert.Idealerweise bringen Sie Kenntnisse der analogen und digitalen Schaltungstechnik, dazu noch Validierungskenntnisse von Elektronischen Baugruppen mit.Verantwortungsbewusstsein, Organisationstalent und eine selbstständige Arbeitsweise setzen wir voraus.Als Teamplayer schätzen Sie das kooperative Arbeitsklima in unserer Produktentwicklung.Zusammenarbeit im internationalen Team ist für Sie kein Problem,denn fachbezogene Themen diskutieren und mailen Sie mit Kollegen fließend auf Deutsch und Englisch.Am Wienerberg nur wenige Gehminuten vom Bahnhof MeidlingMit ParkmöglichkeitenZuschuss zu Fahrtkosten und / oder KinderbetreuungFlexibles ArbeitszeitmodellEssenszuschussKaffee / Tee / Soda kostenlosiPhone auch zur privaten NutzungDas kollektivvertragliche Mindestgehalt für diese Position beträgt 60.217,78 € brutto p. a.; die Überzahlung ist abhängig von Erfahrung und Qualifikation.  Alle sind bei PULS willkommen. Dieses Stellenangebot bezieht sich daher auf Alle, die gerne Teil unseres Unternehmens werden möchten.  Unabhängig von kultureller & ethnischer Herkunft, Geschlecht, Religion, Weltanschauung, körperlicher Einschränkung oder Alter.
Junior European Key Account Manager (m/f/d)
MM Service GmbH, Vienna, Wien
MM Group (MM) is a leading global producer of cartonboard and folding cartons with an attractive offer in kraft paper and uncoated fine papers for various end applications. MM promotes sustainable development through innovative, recyclable packaging and paper products. Our heart beats for talents - be one of them! To strengthen our dedicated MM Packagin Sales Team, we are looking for a passionate Junior European Key Account Manager (m/f/d). You are the link beween the customer satisfaction and the profitable capacity. Your Role You are the first point of central contact and develop a strategy with our customers You secure a strong and productive relationship with the customer You grow the business and the profitability, as well as generating new customers You work on innovation and cost optimization projects together with the customer You support and lead various tenders You track the turnover, volume and profil of your customers You recognize client needs and communicate these back to our organisation You coordinate strongly with our internal stakeholders and take over the reporting on the progress of the business Your Profile You have completed your academic studies, ideally in technical or business administration You have 2-3 years of relevant B2B experience in sales, ideally in the packaging industry You love to work with with strategic customers You are a teamplayer, but also like to work independently with a structured way of working and get things done You are an dymnamic, ambitious and analytical person and ready to grow in our MM organisation Strong negotiation and closing skills makes you to the perfect candidate You are an advanced user in Microsoft Office, especially in Excel (i.eg. Pivot tables) You enjoy travelling within Europe (30% - 40%), EU driving license is therefore a must You have excellent communication and presentation skills in English (C-Level), an additional language is an advantage Our Offer Join our dedicated team of passionate colleagues who like to get things done! We offer you a workplace in a stable, international company with long-term growth path. You can also look forward to interesting tasks with a high degree of management scope in a team that is collaborative, passionate, result-focused and responsible. For this position, an annual compensation package starting at € 60,000 gross all-in is offered according to your qualifications and professional experience.Our headquarters is easily accessible by public transport and our MM canteen offers fresh lunch every day. Of course, there are excellent training opportunities within the group-wide MM-Academy and the possibility to work from home one day a week.The following benefits complete our offer: Flexible working hours Vienna Job Ticket Onboarding including plant tour Healthcare benefits Discounted shopping Snacks including coffee, tea and fruit Free charging stations for e-bikes Sports events and activities Interested? Send us your CV.
Controlling Analyst (m/f/d) for Technical Controlling
GATX Rail Austria GmbH, Wien
GATX Rail Europe is a leading, full-service railcar lessor offering a high quality and diversified fleet to over 20 European countries. With an experienced, service-oriented team, we are focused on making railcar leasing and rail transport simple, efficient, and seamless thus we have strategically located offices across Europe. At GATX Rail Europe, we strongly believe in our people and therefore we empower, develop and acknowledge them. We communicate openly, value honesty, respect differences of viewpoints and cultures and as a result, we work effectively as a team without barriers. We treat diversity as an asset. To support our growing organisation we are currently looking for Controlling Analyst (m/f/d) for Technical Controlling Preparation of regular operative reporting for the management and other departments Monthly and yearly analysis of maintenance and repair done on our railcars Development of new reports in alignment with our management Preparation of maintenance related budgets and forecasts including the analysis of costs and allocations Preparation of quarterly plans in cooperation with technical team for the maintenance of our fleet Support of the technical team on special analysis beyond regular reporting Participation in the development of effective IT solutions and systems University degree in finance/controlling or comparable commercial education Relevant experience in controlling or financial area and budgeting Comprehensive knowledge of accounting Good understanding of technical processes and topics Excellent Excel skills and BI related tools (e.g. Power BI) Knowledge of MS-Access (preferred) Fluency in English and German Very good analytical skills, ability to challenge the status quo Strong communication and presentation skills Proactive, accurate, open and engaged personality attractive and well equipped workplace in the heart of the city center interesting job where you can meet diversified challenges and tasks every day international working environment, shaped by team work and a great atmosphere appropriate remuneration and social benefits of a modern company 38.5h/week full time and flexible working time including home office model close cooperation and exchange of experience with other skilled teams within the GATX group opportunity for professional development with wide range of trainings We offer a minimum salary of gross € 60,000 per year with the possibility of overpayment according to your qualifications and professional experience.
Services Engagement Associate (f/m/d)
SAP AG, Wien
Purpose and Objectives SAP Digital Business Services is recognized for its world-class service and support offerings. We continuously strive to further improve our service portfolio and engagement programs with the goals of optimizing our customer's solutions and safeguarding their operations.SAP Support premium engagements (SAP MaxAttention, SAP Active Embedded) are tailored solutions for the innovation, implementation, operation, and upgrade of SAP solutions. This program is the leading edge of the SAP support offerings for midsize and large customers. It is unique in the IT-market. For the execution of our premium engagements we are looking for Services Engagement Associates or Associate 'Technical Quality Managers' (TQM) working onsite at our customer's premises and remote. We build breakthroughs together SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. As an Associate TQM you will act as SAP's Support front office lead within the customer's IT-organization. You will architect the service plans to the customer's needs and head the service delivery. You will be involved in the customer's SAP projects as a supervisor from SAP's point of view, thus proactively safeguarding implementations, operations, and upgrades. It will be your responsibility to create and maintain a trustful and cooperative relationship between the customer and SAP Support on project level. As an Associate TQM you will work together with a Lead TQM in larger engagements and starting sole responsibility in smaller engagements. Within our team, we practice a trust-based working model. If you need to work flexibly from another location or at another time you can do so given your manager's agreement. Understand the customer's solution landscape, business processes and initiatives Provide transparency about your customers status overall and maintain the project status information for the customer where you are working on Identify areas of risk or for improvement overall Create detailed engagement and service plans and drive their execution Being able to communicate with the development and Mission Control Center Prequalification of issues & problems and raise issues Support customer after going live Defines content and schedule of quality gates in cooperation with the project manager Responsible for quality assurance in the quality gates Ensures overall completeness of migration approach, (all work areas are reflected in the project plan) Coordinate involvement of SAP Support resources onsite and in the back office Identify top issues, define according action plan and drive the resolution process Acquire the role of a trusted SAP advisor inside the customer organization Report to management and executive level Be always aligned and updated with the SAP Strategy Be always curious and updated with new SAP solutions Bachelor's in Computer Science, Sciences, Mathematics, Engineering or similar field Excellent presentation and communication skills General Understanding of IT architectures and IT innovations like AI Feel comfortable to work with customers Preferred: SAP business process & technology skills Preferred: Project management experience Mandatory: fluent in German and English language We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected] SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 389386 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time #LI-Hybrid. Job Segment: ERP, SAP, Embedded, Cloud, Developer, Technology
Small Business Sales Verkäufer:in
APS Group GmbH & Co KG, Wien
APS Group festigt mit 17 Standorten in ganz Österreich unsere Nähe zu Kunden und Bewerbern. Wir sind dort, wo Sie uns persönlich brauchen und kennen die Eigenheiten des jeweiligen regionalen Arbeitsmarkts. Für uns zählt der Mensch, der gute Arbeit leistet. Und damit hat er sich auch einen guten Arbeitsplatz verdient. Unser Kunde ist das führende Telekommunikationsunternehmen Österreichs und bietet Festnetz, Mobiltelefonie, Internet und Fernsehen aus einer Hand. Für den Standort Wien suchen wir ab sofort eine/n Small Business Sales Verkäufer:in (m/w/x) Sie haben Spaß im Umgang mit Menschen und beraten und verkaufen gerne Business- und Solutionprodukte Sie wollen die optimalen Lösungen für unsere Business Kund:innen - am Telefon und per Mail Sie erkennen schnell und sicher die Kundenbedürfnisse und handeln danach Deutsch auf Muttersprachenniveau und haben mindestens einen Pflichtschulabschluss Erfahrung im Verkauf von Vorteil Ausgeprägte Verkaufs-, Service- und Kundenorientierung Kommunikationsstärke Sorgfältige Arbeitsweise und hoher Qualitätsanspruch Spaß an Leistung und Erfolg Selbstständiges Arbeiten und Teamarbeit Für diese Stelle beträgt das Brutto-Monatsgehalt EUR 2.953,15 Rahmenzeiten Mo. - Do 08:00 - 18:00 und Fr. 08:00 - 16:00 Uhr Homeoffice-Möglichkeit sowie flexible Arbeitszeitgestaltung Mehr Urlaubstage als im Handel üblich und natürlich bezahlte Mittagspause Die Karrieremöglichkeiten eines internationalen Top-Providers in der Digitalisierung Wir haben Ihr Interesse geweckt? Dann freuen wir uns auf die Übermittlung Ihrer Bewerbungsunterlagen. Benefits:
IT Manager Hosting Services (m/f/d)
GATX Rail Austria GmbH, Wien
GATX Rail Europe is a leading, full-service railcar lessor offering a high quality and diversified fleet to over 20 European countries. With an experienced, service-oriented team, we are focused on making railcar leasing and rail transport simple, efficient, and seamless thus we have strategically located offices across Europe. At GATX Rail Europe, we strongly believe in our people and therefore we empower, develop and acknowledge them. We communicate openly, value honesty, respect differences of viewpoints and cultures and as a result, we work effectively as a team without barriers. We treat diversity as an asset. To support our growing organisation we are currently looking for IT Manager Hosting Services (m/f/d) We are seeking a dynamic and experienced IT Manager Hosting Services to lead and oversee our IT infrastructure operations in Europe. The successful candidate will play a pivotal role in ensuring the stability, security, and scalability of our technology infrastructure while collaborating with cross-functional teams to drive innovation and efficiency. Develop and implement a comprehensive IT infrastructure strategy aligned with the company's business goals and growth plans and recommend innovative solutions to enhance overall infrastructure performance Manage and maintain the organization's IT infrastructure, including servers, networks, data centers, storage systems, and cloud services Lead and mentor a team of IT professionals, including system administrators, network engineers, and support staff Implement and enforce security measures to safeguard the company's data and infrastructure against cyber threats and unauthorized access Manage relationships with external vendors and service providers, ensuring timely delivery of services and solutions Monitor and analyze infrastructure performance metrics to anticipate and address capacity needs proactively Plan and execute scalable solutions to accommodate the company's growth Develop and maintain disaster recovery and business continuity plans to minimize downtime and ensure data integrity Collaborate closely with cross-functional teams, including software development, operations, and support, to align infrastructure strategies with business objectives Degree in computer science, Information Technology, or related field Proven experience (5+ years) in IT infrastructure management, including experience in team leadership Strong knowledge of networking, virtualization, cloud computing, and security best practices Hands-on experience with infrastructure technologies such as servers, storage, firewalls, and load balancers Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Relevant certifications (e.g., CCNA, MCSA, AWS Certified Solutions Architect) would be advantageous Effective communication skills and the ability to work collaboratively in a team-oriented environment Strong project management and organizational skills attractive and well equipped workplace in the heart of the city center interesting job where you can meet diversified challenges and tasks every day international working environment, shaped by team work and a great atmosphere appropriate remuneration and social benefits of a modern company flexible working time including home office model close cooperation and exchange of experience with other skilled teams within the GATX group opportunity for professional development with wide range of trainings We offer a minimum salary of € 3800 gross per month with the possibility of overpayment according to your qualifications and professional experience.