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Call Center Agent Im Technischen Support

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Client Technical Support

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Customer Technical Support

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Inbound Technical Support

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Internal Technical Support

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IT Technical Support Analyst

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Mitarbeiter Technischer Support

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Sachbearbeiter Technischer Support

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Teamleiter Technischer Support

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Technical Helpdesk Support

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Technical IT Support

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Technical Support Advisor

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Technical Support Agent

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Technical Support Analyst

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Technical Support Coordinator

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Technical Support Engineer

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Technical Support Manager

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Technical Support Representative

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Technical Support Scientist

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Technical Support Specialist

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Technical Support Team Leader

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Technischer Kundenbetreuer Support

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Technischer Kundensupport

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Technischer Support-Spezialist

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Technical Consultant (m/w/d) Automatisierungstechnik für SIMATIC (253799SB)
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Software Engineer
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Seit 1994 entwickeln wir Software-Lösungen für die Hotellerie und Gastronomie - erfolgreich und mit Leidenschaft. Dabei wollen wir unseren Kunden stets die beste Lösung anbieten und treiben Innovationen voran. Alles mit einer klaren Vision: To be the architect of the most respected, most recommended and most purchased hotel technology solutions in the world. Anstellungsart: Vollzeit Als Support Consultant (m/w/d) unterstützt Du natürlich unsere Kunden am Telefon oder per Mail bei eingehenden Störungen, löst diese selbständig und berätst sie, wie sie unsere Software noch besser nutzen können. Du fährst aber auch immer wieder zu den Hotels raus und führst dort Installationen und Schulungen durch. Für all diese Aufgaben wirst du vor allem am Anfang aber auch später fortlaufend in unserer hauseigenen Academy geschult. Betreuung und Beratung unserer Kunden und Vertriebspartner am Telefon und per E-Mail Planung, Durchführung und Nachbereitung von Installationen und Wartungen unserer Softwareprodukte beim Kunden vor Ort oder per Fernwartung aus dem Büro Steigerung und Erhaltung der Kundenzufriedenheit Pflege unseres Tickettools und unserer Wissensdatenbank Detaillierte Dokumentation der Arbeitsschritte und des Lösungswegs gemäß der internen Vorgaben und Richtlinien Planung und Durchführung von Anwenderschulungen Erstellen, Dokumentieren und Pflegen von Installationsanleitungen nach internen Standards Bei Bedarf Unterstützung unserer Vertriebsmitarbeiter bei Produktpräsentationen auf Messen und bei Kunden Wichtig ist uns, dass du die Prozesse und Abläufe in der Hotellerie kennst und Interesse an IT mitbringst. Alles darüber hinaus bringen wir dir bei. Denn alle unsere Mitarbeiter im Support kommen ursprünglich aus der Hotellerie und wurden dementsprechend eingearbeitet. Das Entscheidende ist, dass du offen für Neues bist und dich interessierst für den Blick hinter die Kulissen. Eine erfolgreich abgeschlossene Ausbildung oder ein Studium im Bereich der Hotellerie  Gute Computerkenntnisse und Interesse für den Blick hinter die Hotelsoftware Hotellerie- oder Hotelindustriekenntnisse sind notwendig, damit Du dich gut in die Interessen unserer Kunden hineinversetzen kannst Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift Die Fähigkeit selbständig zu arbeiten, Entscheidungen zu treffen und keine Scheu vor Verantwortung Du bist redegewandt, hast eine gute Ausdrucksweise und behältst auch in stressigen Situationen einen freundlichen Ton Kundenorientiertes Arbeiten und den Anspruch immer erstklassigen Service zu bieten Kommunikations- und Teamfähigkeit, sowie sicheres Auftreten und Durchsetzungsstärke Reisebereitschaft Bereitschaft, ab und an im Spät-, Nacht- oder Wochenenddienst zu arbeiten (diese Schichten werden nur mit einer geringen Anzahl an Supportern besetzt, d.h. die Bereitschaft rotiert Ein zukunftsorientiertes Unternehmen mit flachen Hierarchien und offenen Kommunikationswegen Arbeit in einem aufgeschlossenen, engagierten und einzigartig internationalen Team, das nie den Spaß aus den Augen verliert Die Perspektive, in verschiedene Technologiewelten einzutauchen und immer wieder Neues ausprobieren zu können Die Chance sich einzubringen, mit- und querzudenken und so unsere Zukunft aktiv mitzugestalten Die Möglichkeit viel zu lernen, sich persönlich weiterzuentwickeln und zu wachsen Homeoffice Hoodies statt Krawatten - come as you are! Ein smoother Start in den Tag mit Kaffeespezialitäten, freien Getränken und täglich frischem Obst Das Wohlfühl-Paket im Rahmen unseres Feelgood-Programms (u. a. Onboarding, Firmen-Partys, Corporate Benefits, sportliche Team Events)
KFZ technische*r Sachbearbeiter*in
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Als internationaler Konzern gehört Renault zu den führenden Automobilunternehmen weltweit und ist einer der global bekanntesten Markennamen. Seit über 100 Jahren entwickeln Renault wegweisende Mobilitätskonzepte, wie z.B. die Renault Elektrofahrzeuge. Wenn auch Ihr Herz für die Zukunft der Mobilität schlägt, freuen wir uns auf Ihre Bewerbung als KFZ technische*r Sachbearbeiter*in Bereits seit mehr als 60 Jahren ist Renault in Österreich vertreten und hat sich seitdem zu einem der führenden Anbieter auf dem heimischen Automobilmarkt entwickelt. Die heutige Renault Österreich GmbH mit Sitz in Wien hat sich zum Ziel gesetzt, sichere, umweltfreundliche und qualitativ hochwertige Fahrzeuge anzubieten, bei welchen der Mensch und seine Bedürfnisse im Mittelpunkt stehen. Im Zentrum des Interesses von Renault stehen daher auch der Respekt aller Mitarbeiter und Ihre Förderung sowie Entwicklung. eigenverantwortlicher und selbständiger Support bei technischen Anfragen unseres Händlernetzes Untersuchung und Dokumentation von fahrzeugtechnischen Problemen im Haus sowie direkt beim Händler vor Ort Erstellung von Garantievereinbarungen Ausarbeitung und Erstellung von technischen Informationen für das Händlernetz Sicherstellung der Informationsübermittlung ans Werk sowie Qualitätsüberwachung unserer Produkte Übermittlung von technischen Anfragen an die Konzernzentrale Mitarbeit bei Kundenreklamationen Organisation von Meetings zum Erfahrungsaustausch der Diagnosetechniker der Händlerbetriebe abgeschlossene KFZ- technische Berufsausbildung (DiagnosetechnikerIn, HTL oder MechanikermeisterIn) min. 3 Jahre Berufserfahrung als TechnikerIn in der Automobilbranche idealerweise bereits Erfahrung in der Kundenbetreuung sehr gute MS-Office Kenntnisse und ausgezeichnete Englischkenntnisse engagierter Teamplayer mit rascher Auffassungsgabe eigenständige, lösungsorientierte und strukturierte Arbeitsweise klare und korrekte schriftliche Ausdrucksweise Reisebereitschaft ein anspruchsvolles Aufgabengebiet in einem erfolgreichen, internationalen Unternehmen laufende Weiterbildung und Weiterentwicklung flexible Arbeitszeitgestaltung und nach erfolgter Einarbeitung die Möglichkeit für mobiles Arbeiten ein abwechslungsreiches Betriebsrestaurant, sowie ein hervorragendes Betriebsklima attraktive Benefits im Bereich der Gesundheitsvorsorge, Firmenpension, Sonderkonditionen uvm. ein Bruttojahresgehalt von min. € 39.900,- auf Basis einer Vollbeschäftigung (38,5 Wochenstunden), Bereitschaft zur deutlichen Überzahlung je nach konkreter Qualifikation vorhanden
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Trenkwalder Österreich, Wien
Ihre AufgabenKoordination der Instandhaltungsarbeiten in direkter Kommunikation mit Systembetreibern (Netzbetreiber, Speicherunternehmen, Produzenten, Erzeuger erneuerbarer Gase) und Marktteilnehmern (Erdgashändler)Laufender Kontakt mit Systembetreibern zur Bereitstellung und Aktualisierung technischer AnlagenbeschreibungenAbstimmung, Pflege und Bereitstellung vertraglicher Dokumente zu Anlagen von SystembetreibernBetreuung und Pflege der Simulationssoftware und des entsprechenden Datenmodells in Hinblick auf die Brennwertverfolgung unter Berücksichtigung der geometrischen LeitungsdatenFehleranalyse der EingangsdatenVergleich der Simulationsergebnisse mit von Verteilernetzbetreibern vorgegebenen Referenzwerten sowie entsprechende Interpretation der ErgebnisseIhre Qualifikationen Abgeschlossene technische bzw. naturwissenschaftliche Ausbildung (FH, Universität, HTL)Berufserfahrung in der Gasbranche bzw. Energiebranche von VorteilExzellente MS-Office Kenntnisse (insbesondere Excel)Gute EnglischkenntnisseProgrammierkenntnisse (z.B. Visual Basic) wünschenswertGutes analytisches DenkvermögenIhre VorteileDirektanstellungMitarbeit in einem renommierten UnternehmenMitwirkung bei spannenden ProjektenGute öffentliche ErreichbarkeitGutes BetriebsklimaAbwechslungsreiches und anspruchsvolles Aufgabengebiet
Intern / Working Student iXp (f/m/d) - SAP Product Support
SAP, Vienna, AT
What we offerOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!PURPOSE AND OBJECTIVESThis is an exciting opportunity to join our SAP Product Support team. From the SAP office located in Vienna you will provide functional and technical support to our customers worldwide, perform root cause analysis and report errors to SAP Development organization.Supporting global customers means we are a diverse workforce that are highly motivated and passionate about delivering top class customer experiences. 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Customer and quality focusOpen and professional communication styleFast learner with IT affinityExcellent analytical and problem-solving skillsBasic understanding of programming languages. Then YOU are the right candidate for this position. We are looking forward to your application and getting to know you.As an attactive employer we offer you a salary that is based on the current "Kollektivvertrag für Angestellte von Unternehmen im Bereich Dienstleistungen in der automatischen Datenverarbeitung und Informationstechnik", a minimum of 1510€ gross/month/full time, in addtion to generous additional benefits. Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please describe as well your experience and skills in foreign languages and computer programs / programming languages.#Workingstudent #StudentischerMitarbeiter #Internship #Praktikum #Austria #Österreich #Student We are SAPSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.Our inclusion promise SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID:316972 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations:
IT Infrastructure Engineer (m/f/x)
ISG Personalmanagement GmbH, Wien
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The enrolment for the school year 2021-2022 is 1380 students representing over 100 nationalities. The School is accredited by the Council of International Schools and its curriculum is approved by the Austrian Ministry of Education. The School is divided into two major divisions: Primary and Secondary and is looking to recruit the following position \n","title":"IT Infrastructure Engineer (m/f/x) \n full-time for an initial fixed term period of one year","datePosted":"2021-11-24","@context":"https://schema.org/"} Our customer, The Vienna International School (http://www.vis.ac.at) is an independent, not-for-profit, preK-12 coeducational day school operating in the city of Vienna, Austria. The enrolment for the school year 2021-2022 is 1380 students representing over 100 nationalities. The School is accredited by the Council of International Schools and its curriculum is approved by the Austrian Ministry of Education. The School is divided into two major divisions: Primary and Secondary and is looking to recruit the following position IT Infrastructure Engineer (m/f/x) full-time for an initial fixed term period of one yearKEY RESPONSIBILITIES The IT Infrastructure Engineer is expected to: Provide technical support regarding the network and servers environment in the school including the installation, upgrade and maintenance of server and networking hardware, server operating systems and software, and the physical and wireless network Maintain the school's telephone system Provide technical support for IT Infrastructure projects. Work together with our IT service partners when needed. Support in creating and reviewing server, infrastructure and security policies and procedures Maintain the inventory of server and network hardware and software Support and assist the IT Infrastructure Team Leader, including deputising during sickness/holidays etc. Prepare the technical specifications for tendering of IT Infrastructure hardware and software REQUIREMENTS IT University Degree or equivalent work experience Experience in working with onsite and remote servers and network support in general. Experience with Microsoft windows servers, Virtualisation technologies (ESXi), backup systems, database systems (SQL) and email systems (MS Exchange) Experience in administrating and troubleshooting wireless and wired networks. Experience in managing and maintaining Office 365, Azure Cloud and MS Teams In depth knowledge of networking, server related technologies, as well as Macintosh and PC systems Experience with Linux servers and understanding of the ITIL framework and an asset Proven record of successfully providing quality technical support Fluency in English required, fluency in German an asset Very good organizational skills and structured working style Flexibility and team spirit Strong communication and positive interaction skills required in an international environment VIENNA INTERNATIONAL SCHOOL OFFERS An incentive salary (between EUR 2.323,-- and EUR 4.022,-) depending on qualification and previous work experience A congenial working atmosphere Holiday entitlement of 34 days Continuous Professional Development opportunities Please send your CV, together with a letter of application (both in English) one PDF document maximum size 5MB using the reference number 87.730 via ISG-Karriereportal. Please note that only the one attached document in pdf-format will be reviewed. For Non-EU-citizens a valid residence title and work permit for Austria is required We are looking forward to receiving your application!ISG Personalmanagement GmbH A-1010 Wien, Universitätsring 14 Mag. Sabine Rössl, T: +43 1 512 35 05-83 @:bewerbung.roessl@isg.comAPPLYOur customer, The Vienna International School ( http://www.vis.ac.at) is an independent, not-for-profit, preK-12 coeducational day school operating in the city of Vienna, Austria. The enrolment for the school year 2021-2022 is 1380 students representing over 100 nationalities. The School is accredited by the Council of International Schools and its curriculum is approved by the Austrian Ministry of Education. The School is divided into two major divisions: Primary and Secondary and is looking to recruit the following position IT Infrastructure Engineer (m/f/x) full-time for an initial fixed term period of one year KEY RESPONSIBILITIES The IT Infrastructure Engineer is expected to: Provide technical support regarding the network and servers environment in the school including the installation, upgrade and maintenance of server and networking hardware, server operating systems and software, and the physical and wireless network Maintain the school's telephone system Provide technical support for IT Infrastructure projects. Work together with our IT service partners when needed. Support in creating and reviewing server, infrastructure and security policies and procedures Maintain the inventory of server and network hardware and software Support and assist the IT Infrastructure Team Leader, including deputising during sickness/holidays etc. Prepare the technical specifications for tendering of IT Infrastructure hardware and software REQUIREMENTS IT University Degree or equivalent work experience Experience in working with onsite and remote servers and network support in general. Experience with Microsoft windows servers, Virtualisation technologies (ESXi), backup systems, database systems (SQL) and email systems (MS Exchange) Experience in administrating and troubleshooting wireless and wired networks. Experience in managing and maintaining Office 365, Azure Cloud and MS Teams In depth knowledge of networking, server related technologies, as well as Macintosh and PC systems Experience with Linux servers and understanding of the ITIL framework and an asset Proven record of successfully providing quality technical support Fluency in English required, fluency in German an asset Very good organizational skills and structured working style Flexibility and team spirit Strong communication and positive interaction skills required in an international environment VIENNA INTERNATIONAL SCHOOL OFFERS An incentive salary (between EUR 2.323,-- and EUR 4.022,-) depending on qualification and previous work experience A congenial working atmosphere Holiday entitlement of 34 days Continuous Professional Development opportunities Please send your CV, together with a letter of application (both in English) one PDF document maximum size 5MB using the reference number 87.730 via ISG-Karriereportal. Please note that only the one attached document in pdf-format will be reviewed. For Non-EU-citizens a valid residence title and work permit for Austria is required We are looking forward to receiving your application! ISG Personalmanagement GmbH A-1010 Wien, Universitätsring 14 Mag. Sabine Rössl, T: +43 1 512 35 05-83 @: bewerbung.roessl@isg.com APPLY
Junior Scientist - Clinical Serology (f/m/d)
globe personal services GmbH, Wien
Our client is a specialty vaccine company focused on the development and commercialization of prophylactic vaccines for infectious diseases with significant unmet medical need. The company has leveraged its expertise and capabilities both to successfully commercialize two vaccines and to rapidly advance a broad range of vaccine candidates into and through the clinic, including candidates against Lyme disease, the Chikungunya virus and COVID-19. Are you interested in making an important contribution to the development of vaccines that can protect the health of people?   Please apply for: Junior Scientist - Clinical Serology (f/m/d) Supervise the development and validation of immunological assays Supervision of GCLP-compliant immunogenicity testing for clinical trials (scientific, technical and organizational aspects) Assay planning, analysis, review, as well as assay maintenance and trouble shooting Writing technical protocols / reports (Assay development and validation, Analytical Plans and Reports) and other GxP documents Evaluation and presentation of the data Provide expertise and support to other functions within the organization PhD degree in the fields of Immunology, Virology and/or Microbiology Work experience in the life science industry or experience with clinical studies is a plus Hands-on experience on immunological / biological assays / analytical methods: ELISA, cell based assays, RT-qPCR Knowledge in the development of assays Experience in an GxP environment is a plus Excellent analytical and problem solving skills Strong organizational and communication skills Fluent  in English Good presentation techniques Willing and used to work under time pressure and on multiple projects in parallel in a rapidly changing environment For this position we offer a minimum salary of EUR 3.000 gross per month 14 times. Depending on your actual qualifications and work experience, the actual salary may also be higher. Bonus scheme Open, appreciative company culture with innovative spirit and attractive assignments International surrounding with flat hierarchies Good team spirit in a strong and highly motivated team Wide range of benefits We are very much looking forward receiving your application (CV, motivational letter, certificates) and minimum salary expectation!
IT Project Management (m/w/d)
CIRSE Congress Research Education GmbH, Wien, Wien
The Cardiovascular and Interventional Radiological Society of Europe (CIRSE) is a non-profit making, educational and scientific association aiming to improve patient care through the support of teaching, science, research and clinical practice in the field of cardiovascular and interventional radiology. Based in Vienna, the society represents 9,000 members worldwide. Our main mission is to provide education and training to our members to support research, to enhance patient care and to constantly improve the medical discipline of interventional radiology. We are looking for a new team member to join our IT Project Management Team. The ideal candidate is passionate about the coordination, evaluation, documentation, and optimisation of existing and new IT and web applications, and enjoys proactively collaborating with all departments, assessing and documenting their requirements, and making suggestions for the implementation and maintenance of required applications. In this role, you will manage cooperation with existing application and software providers as well as the evaluation process of potential new providers. You will lead project teams to improve existing applications as well as evaluate and implement new applications. You will additionally plan and conduct trainings for staff members on how to operate/use these applications. Evaluation, planning and implementation of IT and web solutions Focus on user journey and customer satisfaction Cooperation with colleagues to assess the optimisation of existing and integration of new solutions Cooperation with external solution providers and IT partners Management, maintenance and continued development of IT infrastructure (including SSO, API, OAUTH2, …) Testing and problem solving Arranging and/or conducting trainings for staff members A degree in IT management and/or relevant previous work experience in an IT management position Sufficient coding skills to allow appropriate level of understanding in the cooperation with technical staff Fluent written and spoken German and English (Minimum C1 level, according to the Common European Framework of References for Languages) Strong organisational, analytical, time management and problem-solving skills A good team player, service-oriented, with a proactive mind  Friendly atmosphere in an international and highly-motivated team Beautiful work space in the centre of Vienna  Diverse range of tasks and innovative work environment Responsibility for your own projects Training and travel opportunities  Team-building events The minimum starting salary is € 2,500 gross, with the option to negotiate based on the qualification and experience of the candidate.
Linerless Solution Manager, EMEIA (m/f/d)
UPM – The Biofore Company, Wien, Homeoffice
Are you looking to join a dynamic, innovation-driven, international company, building a better future for us all? UPM leads the forest-based bioindustry into a sustainable, innovation-driven and exciting future. The competence, integrity and drive of our people make us unique. We live by our values – trust and be trusted, achieve together, renew with courage. For our EMEIA sales team, we are looking for a home-based Linerless Solution Manager, EMEIA (m/f/d) who will be responsible for developing and growing profitable sales and relationships within EMEIA by implementing the company sales and linerless strategy. Greetings from your future manager: “Become part of UPM Raflatac, an agile and international company. You will be joining a dynamic sales organization where you will get a unique opportunity to be part in building our success in the linerless segment with your expertise and skill set.” – Senior Country Manager, EMEIA region Lead and support the implementation of sales activities, plans and campaigns with the focus in the direct thermal linerless market in EMEIA Work independently and also support the local Sales Teams in EMEIA to discover and develop new linerless opportunities, create profitable sales and increase the current customer portfolio Coordinate linerless business development activities in EMEIA Prepare sales forecasts, budgets and targets; monitor sales volume, revenues and costs against forecasts to identify problem areas and adapt procedures or reallocate resources Plan and lead face-to-face customer meetings Effectively use sales tools to ensure all customer information is up to date, manage their business portfolio to deliver required level of profitability and take corrective actions where targets are not being achieved Negotiate business terms and annual agreements with customers and make sure that these agreements are documented and stored as legally required Actively involve relevant parts of the organization, including the Sales Team, SBUs You have experience or knowledge of the direct thermal linerless labelling industry and market You have a university degree/education in relevant field and/or min 3-5 years of experience in a similar role or field You have a proven track record in sales, ideally in B2B field sales environment You have a technical understanding of complex products You are able to work independently with teams from different cultural backgrounds You have excellent knowledge of English; German will be considered an advantage Meaningful job: We are proud of what we do. Our work highlights the expertise of our personnel, the high quality of our products and the company's values. Inspired and motivated teams: We have a highly skilled workforce. We are a multifaceted, international company, where teamwork is a priority. Development opportunities: With us you can build up your expertise. We provide opportunities to support your development throughout every stage of your career. Responsibility for people and environment: Our ethical principles encompass both people and our environment. We always act with the aim of creating a more sustainable future.
Sales Representative Interventional Lung Solutions (ILS) Austria
Medtronic GmbH, Wien
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. Founded in 1949 as a medical repair company, we're now among the world's largest medical technology, services, and solutions companies, employing more than 86,000 people worldwide, serving physicians, hospitals, and patients in over 155 countries. Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your own career. Join us in our commitment to take healthcare Further, Together. At Medtronic, you will find a diverse team of innovators who bring their unique backgrounds and their individual life experiences to work every day. We work hard to cultivate a workforce that reflects our patients and partners, we believe it’s the only way to drive healthcare forward.  We want to attract a diverse workforce, regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, veteran status, or any other characteristic protected by state or local law. Join us and bring the power of your point of view to our culture of collaboration and innovation. It is through strong diversity, inclusion, and engagement that we can remain a leader in medical technology and solutions. And by embracing everything you have to offer — your unique perspectives, talents, and contributions — we can live up to the promise of our Mission.A Day in the Life ILS Representative coordinates, sells and supports the Capital platform of ILS technologies driving market share in key geographic markets. Achieves assigned quota targets while meeting all sales objectives; develops and supports multi-level sale within given institutions; clinically focused relationships for new and existing practices; supports Company policies; represents Company to the customer and follows Company policy with sincerity, excellence, and integrity. Business Development •    Proactively develop and lead initiatives that will maintain and drive business growth •    Analyse markets reports and identify and target growth areas and increase revenue •    Lead with economic capital and consumable selling activities in the territory. Coordinate with Key Account Management and SI Business Team and other Medtronic team members when needed •    Leverage overall ILS portfolio, focus on opening new accounts •    Initiate broader purchasing agreement and account conversion when required •    Identify sales prospects and contact these and other accounts as assigned •    Prepare action plans and schedules to identify specific targets and to project the contacts to be made •    Follow up on new leads and referrals resulting from field activity •    Prepare paperwork to activate and maintain contract services •    Focus on influencing Key Stakeholders prior to tender launching •    Focus on multidisciplinary lung health teams in the hospitals in order to drive acceptance of the technology •    Take a wide organisational view of selling and managing accounts, with sufficient knowledge of competitors and their products •    Maintain customer knowledge by gathering information about account activities and potential, key decision makers, competitive participation, market share etc. •    Work closely with the broader SI-team.Customer Management •    Develop and own the business strategy for your markets •    Achieve agreed budgets, focused on sales growth. KPI/Targets •    Present, in-service and sell ILS products and services to potential clients •    Support and advise the physician on the correct use of Medtronic devices •    Prepare presentations, proposals, and sales contracts •    Manage account services through quality checks and other follow-up •    Optimize tender management in region •    Identify and resolve client concerns Support & Training •    Support cases as part of the early stage learning curve •    Provide in case training to physicians during the learning curve of the technology •    Demonstrate effective use of all sales tools and materials provided, to identify and develop real prospects to ensure sales targets are achieved    •    Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals •    Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff •    Coordinate company staff to accomplish the work required to close sales •    Educate and train HCPs and nurses on the ILS platforms. Provide verbal technical support and organise regular in-services. Assist in National/International training requirements Must Haves •    BS/BA degree in Marketing, Economics, Biomedical engineering, Sales or Health care •    Strong professional experience in Healthcare / Medical Devices in a mature European market •    Extensive professional experience in a business function (Sales, Business / Market Development) •    Solid experience in a large corporate environment with a significant matrix culture. •    Capital sales experience •    Willingness to travel 60 - 70% of the time Nice to Haves •    Masters qualification healthcare related (science or engineering) post graduate degreeCareers that Change Lives The main purpose of this role is to build the Interventional Lung Solutions (ILS) business in Austria. This will require the individual to work closely with the local team and the team across Europe, including the Medical Affairs and Market Development teams in order to open the market so that he/she can sell and promote Medtronic Interventional Lung Solutions products across a range of hospital and specialist clinical settings.Salary: 60000 – 90000 EUR / YEAR
Field Service Engineer (m/f/d) – Home Office based in Austria
Medtronic GmbH, Vienna, Wien
About Medtronic At Medtronic, you will find a diverse team of innovators who bring their unique backgrounds and their individual life experiences to work every day. We work hard to cultivate a workforce that reflects our patients and partners, we believe it’s the only way to drive healthcare forward.  We want to attract a diverse workforce, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, veteran status, or any other characteristic protected by state or local law. Join us and bring the power of your point of view to our culture of collaboration and innovation. It is through strong diversity, inclusion and engagement that we can remain a leader in medical technology and solutions. And by embracing everything you have to offer — your unique perspectives, talents and contributions — we can live up to the promise of our Mission. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your career. A Day in the Life We offer you a position where you can work closely together with the local business units in each country and you will be part of the central support team for Imaging, Navigation and Robotics for Western Europe. This group is responsible for new system installations and for providing timely remote and on-site service and repair support of the installed base of Image guided surgery systems and Intra-operative X-ray all over Europe. The role is integral in driving customer satisfaction through outstanding service and support.Responsibilities You will provide second and third level support operations and escalations in line with the Medtronic Cranial-Spinal Technologies support process. The responsibilities will include: • Providing remote-and on-site support for new installations by phone and on-site support for both users and clinical / technical staff. • Assisting in technical support for users of X-ray solutions. • Working closely together with the global Tier 3 level support and Engineering groups for analyzing cases and gathering related information. • Handling individual escalations by providing expertise or coordinating and driving internal and external resources involved. • Providing appropriate communications with internal and external customers to ensure resolution and proper follow-up, leading to customer satisfaction. • Pre-installation visit coordinating all the stakeholders to timely achieve the projects goals. • Assuring the overall quality of the technical support and services delivery by: Performing in-house and on-site training for both new hires as well as existing field personnel and clients, like surgeons, operating room personnel and biomedical staff. • Providing up-to date information via the appropriate communication channels. • Auditing installed base- and service delivery quality for Imaging products and initiating improvement actions. • Supporting future product integrations by organizing or performing upgrades and or configuration updates to the Imaging equipment. installed base. • Working extensively with Global Service to transfer development knowledge into sustainable support flow and to feedback serviceability and usability requirements. • Supporting trade shows and travelling to potential customer sites to provide sales and clinical support of imaging product for evaluation/demo trial periods. • Support presales process providing all the technical information to the customers and stakeholders. • Prepare the documentation, directly or through other roles or contractors, to illustrate how to install the system and how better use it.Must Haves • Bachelor’s in biomedical or Electronic. Electrical or mechatronic engineer or equivalent • Optional 3+ years in Medical industries for technical support or service and optional experience in X-ray   • Strong customer service and interpersonal skills • Autonomy and ability to work independently • Good organization and strong analytical skills • Traveling 60% of time in Austria with supporting also the regions Germany and maybe Switzerland F, preferred location close by an airport and ideally Vienna or Salzburg • Very good English and fluent German language skills • A clean drivers license • Understanding the impact of Quality/Regulatory requirements • Capable of lifting/travelling with tool cases of 25 kg Nice to Haves • Self-motivated and independent and still a strong team player • Reliable and able to deliver quality under stress • Good project management and planning skills and used to prioritization of tasks • Ability to work in a multicultural environment • Responsive, confident problem solver and action oriented • Positive and proactive can-do customer focused attitude Target income – depending on seniority level and responsibility, minimum Euro 43,760 Euros (full time pay) with the willingness for overpayment in line with the market – depending on professional experience.Careers that Change Lives Medtronic Navigation provides systems for surgical navigation and dedicated imaging devices for intraoperative imaging. To support the fast growing Imaging, Navigation and Robotics customer base, we are extending our support organization with a European Field Service Engineer in Austria.Salary: 43000 – 43760 EUR / MONTH
Vice President Quality Management (m/f/d) - Safety Software Automotive
TTTech Auto AG, Wien
The cars of the past were guided by human hands – the cars of the future will be driven by human ideas In the quest towards full automation, we have set out to tackle the toughest challenge of autonomous driving – safety. Our trusted safety platform is on board more than one million vehicles. If you come work with TTTech Auto in Vienna, your ideas will be, too.As international Head of the Quality department at TTTech Auto you will report to the Executive Board, define global quality targets, strategy and supervise the execution of overall product quality engineering/assurance as well as UX and drive forward a pro-active management in TTTech Auto and all related international subsidiaries. With your leading and supporting abilities you will build strong cooperation, as well as build synergies between our international locations. Drive and ensure quality planning and quality support in product development and testing (electronics hardware and software) Pro-active management, identifying risks and opportunities and implementing appropriate measures Supervise the execution of product quality assurance related tasks, project activities and artifacts, including performance of project audits, documentation and reporting Involvement in quality activities on project level, e.g. by covering key quality tasks in important projects. Guidance on quality-related methodologies and standards (particularly Automotive SPICE), ensuring consideration and fulfillment of industry and customer specific requirements Interface for quality-relevant aspects to customers, including review and negotiation of quality-related contractual aspects, support of customer audits, customer reporting and claim management Lead and develop the global TTTech Auto Quality team Disciplinary and technical steering of the Vienna Quality team Strong cooperation to TTTech Group Quality Management Completed technical studies, with software focus or a comparable qualification is a plus Several years of experience and profound knowledge of embedded software development, preferably in safety- and security-critical environments Experience in modern software development methods/organizations (CX, SAFe) Several years of experience in leading a team, preferably in an R&D environment Profound knowledge in coding guidelines, secure and safe coding, code reviews, code analysis and related tools Profound experience in applying Automotive SPICE methodologies in embedded software projects Knowledge of ISO 26262 and agile development methodologies is a plus Communicative personality who appreciates to work in an international environment Ability to create a good work atmosphere in an inspiring, visionary and motivating way Passionate about leading diverse Teams across countries  and organize work within an international environment Proactivity, flexibility, solution-orientation Accuracy, ability to assert yourself and perseverance Ability to manage and pursue a portfolio of various and changing tasks Very good command of English language, German is a plus Exciting work environment – share our passion for high-tech innovation and cutting-edge technologies Unique team spirit – join our dedicated team of international experts Central office location – benefit from our office location in the heart of Vienna Individual development opportunities – choose from our broad training offers and career opportunities Flexible working arrangements – tailor your work according to your personal needs As of today, TTTech Group employs more than 2,300 people in 14 locations worldwide. TTTech Auto, as part of TTTech Group, consists of more than 1,100 employees in 9 locations worldwide. Join our pioneering team and become part of our fascinating projects. You will find it #mindgrowing We provide an attractive and performance-based salary, which is based on your qualifications and professional experience. This position is subject to the Collective Agreement for Employees in the Metal Trade (“Kollektivvertrag für Angestellte Metallgewerbe”) and we offer a minimum salary of € 100,000.- gross per year. Actual compensation can be well above this standard.
Project Assistant (HQ) (m/f/d) Post Level: SB2 - Local support
United Nations Industrial Development Organization (UNIDO), Wien
The United Nations Industrial Development Organization (UNIDO) is the specialized agency of the United Nations that promotes industrial development for poverty reduction, inclusive globalization and environmental sustainability. The mission of UNIDO, as described in the Lima Declaration adopted at the fifteenth session of the UNIDO General Conference in 2013 as well as the Abu Dhabi Declaration adopted at the eighteenth session of UNIDO General Conference in 2019, is to promote and accelerate inclusive and sustainable industrial development (ISID) in Member States. The relevance of ISID as an integrated approach to all three pillars of sustainable development is recognized by the 2030 Agenda for Sustainable Development and the related Sustainable Development Goals (SDGs), which will frame United Nations and country efforts towards sustainable development. UNIDO’s mandate is fully recognized in SDG-9, which calls to “Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation”. The relevance of ISID, however, applies in greater or lesser extent to all SDGs. Accordingly, the Organization’s programmatic focus is structured in four strategic priorities: Creating shared prosperity; Advancing economic competitiveness; Safeguarding the environment; and Strengthening knowledge and institutions. Each of these programmatic fields of activity contains a number of individual programmes, which are implemented in a holistic manner to achieve effective outcomes and impacts through UNIDO’s four enabling functions: (i) technical cooperation; (ii) analytical and research functions and policy advisory services; (iii) normative functions and standards and quality-related activities; and (iv) convening and partnerships for knowledge transfer, networking and industrial cooperation. Such core functions are carried out in Departments/Offices in its Headquarters, Regional Offices and Hubs and Country Offices. The Directorate of Digitalization, Technology and Agri-Business (DTA), headed by a Managing Director, coordinates and mainstreams the Fourth Industrial Revolution (4IR) in its technical cooperation, strategic, normative activities aiming at fostering the inclusive and sustainable development in the era of 4IR. The Directorate creates new and innovative technical cooperation deliverables in the areas of trade, investment, technology innovation and agro-industry and agri-business. The Directorate comprises the Department of Digitalization, Technology and Innovation (DTI) and the Department of Agri-Business (AGR). Responding to the growing demand for supporting inclusive and sustainable industrial development (ISID) in the era of the new industrial revolution, the Department of Digitalization, Technology and Innovation (DTA/DTI) leads the way in addressing opportunities, challenges and risks stemming from the fourth industrial revolution (4IR) and its contribution to sustainable socio-economic progress. The Department is responsible for the strategic coordination of 4IR-related matters with designated focal pointsin other technical Departments and organizational entities of UNIDO, as appropriate. In consultation with public and private partners, DTI designs and implements holistic interventions that are tailored to specific country needs. The Department’s interventions actively identify and combine complementary services from across three Divisions, namely: Innovation and Digitalization Division (DTA/DTI/IDD) Investment and Technology Promotion Division (DTA/DTI/ITP) Quality Infrastructure and Smart Production Division (DTA/DTI/QIS) This position is located under the Quality Infrastructure and Smart Production Division (DTA/DTI/QIS), which seeks to build national and regional quality infrastructure systems needed to provide internationally recognized services, including strengthening institutional capacities (i.e. metrology, standardization and accreditation); building conformity assessment capacities (testing, inspection, certification, calibration, etc.); supporting small and medium enterprises (SMEs) to take advantage of new technologies and standards for smart production and thus participate in global value chains; trade facilitation and promoting quality awareness with the public sector, economic operators and consumers. PROJECT CONTEXT 1. PROMOVE Comércio – Building Competitiveness for Exports (SAP 180068) The overall objective of the project is to improve trade, competitiveness and the business environment in Mozambique for greater market access for priority value chains. The programme has two specific objectives and four results: Specific objective 1: Increased sustainable market-driven Quality Infrastructure services to support the production of quality products for the selected value chains: Outcome 1: Good governance and core quality infrastructure services at the institutional level (INNOQ) upgraded to ensure international recognition Outcome 2: Increased technical competences of the conformity assessment service providers and ensuring international recognition as per the needs of the selected VCs with a focus on the provinces of Nampula, Zambezia and Maputo Outcome 3: Increased availability and quality of Business Development Services Specific objective 2: Improved Government coordination and implementation of the EPA trade safeguard Outcome 4: Enhanced government knowledge on the legal and institutional framework required to apply EPA trade safeguards (implemented by UNCTAD) The main project counterparts are the Ministry of Industry and Commerce (MIC) and the National Institute for Standardization and Quality (INNOQ). 2. The West Africa Competitiveness Programme (WACOMP) (SAP 170220) The project overall objective is strengthening the export competitiveness of the Ghanaian economy through enhanced valueadded, low carbon, sustainable production and processing and an increased access to regional and international markets. The proposed project is expected to achieve one outcome through five outputs that represent the 5’Cs Approach of UNIDO: Coordinate, Compete, Comply, Connect and Credit. Outcome 1: MSMEs and Intermediate organizations (Fruits, Cassava and Cosmetics and Personal-Care Products value chain) have increased capacity to produce quality products acceptable to the regional and international markets and integrated into the global VCs. Output 1: Sector dialogue improved and strategic advice provided to increase value chain development. Axis: COORDINATE Output 2: Intermediate organisations have greater capability for Value Chain cluster development and clustered MSMEs are upgraded over the whole production process. Axis: COMPETE Output 3: Quality and Innovation of Intermediate Organisations have strengthened and MSME’s compliance with standards, quality management and innovation is enhanced. Axis: COMPLY Output 4: Intermediate organisations are strengthened and MSMEs have greater marketing capacities to access regional and international VCs. AXIS: CONNECT Output 5: MSME’s are linked to financial institutions. Axis: CREDIT 3. Support Program for Production, Industrialization and Free Trade in the Comoros (SAP 200035) The main objective is to contribute to the diversification and industrialization of the Comorian economy by creating decent jobs for all. Outcome 1 : the technical and competitive capacities of Comorian entrepreneurs and VSEs/SMEs are improved. Output 1.1. A national entrepreneurship plan facilitating the incubation and support system for entrepreneurship in the Comoros is put in place Output 1.2 Support structures for entrepreneurship in the Comoros (incubators, nurseries, accelerators) are strengthened and networked, for greater efficiency and a wider impact of their actions Output 1.3 The competitiveness and performance of entrepreneurs and VSEs / SMEs are strengthened through the support provided by the entrepreneurship support ecosystem Duty Station: Vienna, Austria (HQ) Duration: 4 months, with possibility of extensionUnder the supervision of the Project Manager, the Project Assistant provides support in the development and administration of technical cooperation programmes and projects as well as secretarial and administrative support and is responsible for the following key functions: Screen incoming mail and draft replies for supervisor’s signature on non-technical aspects; provide relevant background/ project information whenever necessary to supervisor(s); keep track of pending matters, follow up with other offices on deadlines; Screen phone calls and visitors. Respond to moderately complex information requests and inquiries as necessary, as well as to refer queries to appropriate personnel for handling; Draft routine correspondence (both on TC-related and administrative matters); and put them into adequate style, language and format; proofread documents and edit texts for accuracy, grammar, punctuation and style in accordance with standard practices and in compliance with the UNIDO Correspondence Manual; Assist or monitor exercises related to TC projects (e.g.: budget revisions, obligation reviews, re-phasing, extension or completion of projects, issuance of new project allotment documents/due sub-allotments, TC allocations and monitoring related exercises). Interpret or consult to clarify the application of new financial procedures, TC guidelines and other instructions. Keep track of project budget expenditures; assist in budget revisions; complete justification for budget revisions; provide information on the project, draw the supervisor’s attention to problems encountered. Retrieve information on TC projects from the SAP PPM module that has been designed to support results-based management; Using SAP, initiate and follow up on actions related to recruitment of experts, training and study tours, purchasing equipment, travel authorizations requests/claims and deal with all related inquiries; Perform general administrative tasks like arrangements for meetings and other events, reservations, budget follow-up, research for information and reference material. Prepare requests/documents, e.g. requisitions, purchase orders, travel requests/authorizations, expenditure authorizations, visa applications, etc.; Assist in the preparation of papers and presentations by extracting/summarizing statistics and other related information; compile and organize information and reference materials from various sources for reports, meetings, etc.; Maintain files (both paper and electronic) and databases related to work; Perform any other related duties as assigned. WE LIVE AND ACT WITH INTEGRITY: work honestly, openly and impartially. WE SHOW PROFESSIONALISM: work hard and competently in a committed and responsible manner. WE RESPECT DIVERSITY: work together effectively, respectfully and inclusively, regardless of our differences in culture and perspective. WE FOCUS ON PEOPLE: cooperate to fully reach our potential –and this is true for our colleagues as well as our clients. Emotional intelligence and receptiveness are vital parts of our UNIDO identity. WE FOCUS ON RESULTS AND RESPONSIBILITIES: focus on planning, organizing and managing our work effectively and efficiently. We are responsible and accountable for achieving our results and meeting our performance standards. This accountability does not end with our colleagues and supervisors, but we also owe it to those we serve and who have trusted us to contribute to a better, safer and healthier world. WE COMMUNICATE AND EARN TRUST: communicate effectively with one another and build an environment of trust where we can all excel in our work. WE THINK OUTSIDE THE BOX AND INNOVATE: To stay relevant, we continuously improve, support innovation, share our knowledge and skills, and learn from one another. Minimum Requirements Education: Completed higher secondary education (high school diploma or equivalent), is required. Formal administrative/secretarial/clerical training or equivalent, is desirable. Credit towards total working experience may be considered on a year by-year- basis, up to maximum of four years, for a first university degree or equivalent diploma, in a relevant field. UNIDO Languages: Fluency in written and spoken English is required. French or Portuguese would be considered as an advantage. Field of Expertise: A minimum of six (6) years of experience in the related fields of the post, is required. Experience using Microsoft Office (Outlook, Word, Excel), internet search engines, is required. Experience with office procedures and practices, preferably within the UN system or in a multicultural environment, is desirable. Experience in project administration, accounting and finance, providing support to managerial/professional staff and using secretarial/administrative skills to assist in the execution of project development and implementation of work, is desirable. Experience with SAP or similar ERP software is desirable.
FPGA/ASIC Engineer m/f/d
ISG Personalmanagement GmbH, Wien
RUAG International is an international technology group focusing on the aerospace industry with more than 6,000 employees worldwide. 67 different nationalities work at RUAG to produce innovative solutions to today's and tomorrow's challenges. RUAG Space GmbH is part of the Swiss technology group RUAG International and is the leading Austrian company in the field of space technology. With more than 230 employees, we develop and manufacture electronics, mechanisms and thermal insulation for commercial and scientific satellites. Plan your future with us as FPGA/ASIC Engineer m/f/d for Space Let's exceed the expected! In this challenging and exciting position at our site in Vienna you are working in a team on the development and verification of FPGA/ASIC for satellite onboard equipment and sub-systems as well as ground support systems. Responsibilities Analyzes of internal and/or external customer requirements as well as understanding the company's strategic goals Application of FPGA/ASIC requirements and FPGA/ASIC design engineering processes and flows Management of tracing of FPGA/ASIC requirements towards system requirements level Encouragement of interdisciplinary and x-functional developments Pro-active interfacing with adjacent system, software, hardware and technical lead engineering teams to drive technical concepts, modularity, synergies across products, projects and technology choices Development and implementation of the architecture concept/design of the FPGA/ASIC solutions for satellite onboard equipment and sub-systems as well as ground support systems Developing the verification approach for the FPGA/ASIC Participation in the definition of the test equipment architecture to cover FPGA/ASIC needs Technical, budgetary and schedule responsibility for the fulfilment of the assigned FPGA/ASIC engineering tasks Skills & Experience Education in Electrical/Software/Aerospace Engineering, M.Sc. level (or corresponding experience) Experience and good knowledge in FPGA/ASIC design and development in VHDL for complex and reliable satellite onboard and ground support solutions Ability to set up trade-off's regarding cost, time, quality, performance, etc., based on the combination of the customer's need and the projects budget Ability to document and describe the FPGA/ASIC designs from a customer's perspective Fluent English-skills Nice to have Skills in German, Finnish or Swedish language Experience in verification with SystemVerilog / UVM or UVVM(OSVVM) Experience with agile methods or experience as team leader for agile teams, e.g. Scrum master or Product Owner A cross-competence profile that can support other roles within the development team like HW design or SW design We offer A friendly working environment with accountable and challenging activities Flexitime Company canteen A corporate culture in which success is celebrated together Monthly salary: minimum € EUR 3.399 according to the Collective Agreement. Actual salary is dependent on qualification and professional experience. If you are interested in this challenging job in a motivated team in a high-technology industry, we look forward to receiving your resume and other applicable documents in English by ISG career portal or email incl. reference number 88 209. ISG Personalmanagement GmbH A-1010 Wien, Universitätsring 14 Petra Vsetecka, T: +43 1 512 35 05-84 @: bewerbung.vsetecka@isg.com APPLY
Bid Manager (f/m/d) - Ref: 315007
Atos IT Solutions and Services GmbH, Wien, AT-Austria
Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. The opportunity Within Atos, TMT is an industry of critical focus where we intend to extend our market footprint; digitally transform our customer base; improve customer experience using Omnichannel, AI and data analytics; and drive vertical go-to-market offerings and solutions. To drive our business, we are recruiting Bid Managers, who will have a critical focus in terms of generating, shaping and successfully closing bids within the industry that will operate end-to-end across new opportunities and fertilization projects within TMT.  They will drive a functional Bid team that will support the Client Executive Partners and Sales community in the respective RBU, bringing the necessary skills and innovation that will delight our customers; and leveraging the expertise of their team to maximise Atos’s ability to win opportunities and drive digital transformation for our customers.The TMT Bid Manager is a key role within the overall Global Deal and Bid Management team for TMT, accountable for deals and bid management for the region, reporting directly to the Global Head of Deals and Bid Management for TMT.  Leveraging deep expertise, you will build and deliver the deal and bid management activities for TMT in the region, developing and effectively engaging with customers to build winning proposals that will deliver on our customer needs, drive our position in the region and enhance Atos’s reputation as a partner of choice.  You will support and manage across deals for TMT in the region. You will be passionate in your pursuit of innovative, exciting and engaging approaches that delight customers enabling them to achieve their digital transformation goals and programs. Responsibilities Full overall responsibility for leading a Deal/Bid from Pursuit to Contract signatures for both new business as well as fertilization opportunities Analyze the RFI/RFP/RFx/Opportunity and together with the Client Executive Partner, define a winning deal strategy which fits to the Client specific situation, requirements and objectives Lead and manage the Bid / Pursuit team and interfaces to internal stakeholders and third-party partners and subcontractors to deliver the full differentiated proposition to the Client within time Responsible for developing the proposition that meets the Client’s requirements, differentiates Atos, and satisfies Atos internal requirements, subject to guidance by the TMT Senior Management and in correspondence to the Win Strategy Ensure that the proposition is both complete and consistent for the Client Maintain relationship with Client and any third-party advisors in the process Organize relevant workshops (Win Strategy, Solution and Offer, Price to Win, etc.) as per prevailing best practices and ensure follow-up of the outcomes Ensure timely and proper adherence to the internal Bid/Pursuit review and approval process coordinating with the relevant teams as and when needed Prepare and manage the overall Bid/Pursuit plan, bid budget, and bid status reports Engage with relevant Account Sales teams, Solutioning teams, TMT Offerings and Consulting teams to brainstorm and generate plans to build a solid pipeline of opportunities for the region Reporting Direct reporting to TMT Global Head of Deals and Bid Management Functional reporting to the Client Executive partner for a specific Bid/Pursuit/Deal Reporting from Bid / Pursuit / Deal team members …will be able to demonstrate a strong track record of: Excellent communication and interpersonal skills Extensive experience in bid management and development, including operating across the full procurement lifecycle Deep knowledge of the TMT market in Central Europe in general and Austria in particular Good commercial awareness Willingness to travel within the region Fluency in German and English Education and experience At least 10 years’ experience in technology companies At least 4 years’ experience in the Telecom, Media and Technology industry At least 5 years of Bid Management experience Understanding of one of Applications, Infrastructure and Workplace Management domains BA or BSc required, MBA or advanced technical degree  Besides challenging and welcoming working environment with global and local people, we offer you: A competitive salary and benefits; Interesting career opportunities both locally and internationally; We value you and provide you flexible working time with remote working possibility; Time to develop yourself via training and certifications; The possibility to work on complex and challenging projects for leading clients;
(Junior) IT Consultant - Transaction Reporting (f/m/x)
Raiffeisen Bank International AG, Wien, AT
International business requires an international corporate philosophy. Are you open to new ideas and do you value cultural diversity? At Raiffeisen Bank International, we are pleased to have more than 16 million customers in 13 CEE countries. And our journey continues - with exciting new issues for us to tackle such as digitalisation and changing customer needs. Join us on our journey. (Junior) IT Consultant - Transaction Reporting (f/m/x)Are you ready to shape the future of the financial industry within Central and Eastern Europe? Do you want to make us the most recommended Bank in CEE? Then you might be the right person for our team! As our (Junior) IT Consultant, you will play a crucial role in the success of our scrum teams and their products and services. We take care that innovation is done right within RBI group. Our team has already delivered numerous successes in this area. For this reason, we want to strengthen our international team and we are looking for ambitious candidates who will support us in our creative environment.What you can expect:You work as a (Junior) IT Consultant for our Regulatory Reporting Solutions for EMIR, MiFIR, MiFID and SFTR for all Transaction Data in a cross-functional agile team (business and IT team members)You support the requirements engineering for our innovations: Read and gain knowledge to understand regulations, develop together with experienced business- and IT-experts solution concepts and prototypesTake step by step end-to-end responsibility for the daily reporting of transaction data (you build it, you run it)Coding of IT-changesTesting and documentation of new implementationsSupport the team in challenging and upgrading our current technology stack, which is based on an internally developed Java-framework for ETL-scheduling and Oracle SQL databaseSupport in the application- and service-management of our systemsActive participation in scrum meetings and retrospectivesCollaboration and close cooperation in the team with developers, stakeholders, IT analysts and business representativesWhat you bring to the table:First relevant experience (preferably in the financial services industry)Technical and business administration education (University, FH or similar)Basic Knowledge of Capital Markets Banking Products and strong willingness to deepen the knowledge in this area is an advantageKnowledge of ESMA reporting regimes EMIR, MIFIR, MIFID CPR and SFTR is an advantageGood technical knowledge and overview of the most common IT systemsBasic SQL skills and probably knowledge of Java is an advantageFluent English, German is a plus and recommended You have passion for teamwork and high willingness to learn the daily operations of our systemsYou keep calm also in stressful situationsWhat we offer:You'll work in an international team at a leading bankYou'll benefit from flexible working arrangements and determine your own work-life balanceYou'll benefit from the very latest in tailored professional developmentYou'll earn an appropriate salary starting at 43.000,-- gross p.a. excluding overtimeRBI AG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race or color, national origin, religion, political or other opinion, gender, sexual orientation or disability.We are looking forward to receiving your online application!https://jobs.rbinternational.com
Project Manager (m/f/d) in Precision Oncology
St. Anna Kinderkrebsforschung, Vienna, Wien
The St. Anna Children’s Cancer Research Institute (CCRI), located in the center of Vienna, the world’s most livable city and one of Europe’s most important places for biomedical research and life sciences, is an international and multidisciplinary competence center striving to improve treatment of children and adolescents with cancer by connecting translational and clinical research with open-minded exploration of basic disease mechanisms. The Labdia Labordiagnostik GmbH (Labdia) specializes in the development and implementation of innovative diagnostic methods in the fields of hematology, oncology and infectiology in children and adolescents. Through close cooperation between clinic and research, the CCRI and Labdia jointly provide an ideal environment for cutting-edge research and its translation into clinical practice. To achieve our ultimate goal of advancing the well-being of patients, the CCRI and Labdia constantly push scientific boundaries and strongly promote close collaboration and exchange with external institutions like the Medical University of Vienna, CeMM Research Center for Molecular Medicine of the Austrian Academy of Sciences, the Institute of Molecular Biotechnology of the Austrian Academy of Sciences (IMBA) and the Institute of Molecular Pathology (IMP). The CCRI and Labdia are equal opportunity employers. We value diversity and are committed to providing a work environment of mutual respect to everyone regardless of ethnicity, religion, national origin, age, gender identity or expression, disability, or any other characteristic protected by applicable laws, regulations and ordinances. We are recruiting a Project Manager (m/f/d) for the Precision Oncology pillar at the St. Anna Children’s Cancer Research Institute (CCRI) together with Labdia Labordiagnostik GmbH (Labdia). The Precision Oncology pillar aims to support selection of more effective treatments for children and adolescents with newly diagnosed, treatment refractory or relapsing solid cancers and leukemia. Combining molecular profiling, functional chemosensitivity testing and molecular disease monitoring, the program will bridge CCRI’s long-standing translational and clinical research activities and Labdia’s diagnostic expertise. The Project Manager (m/f/d) will be responsible for the conceptualization, implementation and coordination of the Precision Oncology Program and work closely with a multi-disciplinary team of researchers and clinicians, external partner institutions/hospitals and the Research Management Office (RMO). Prepare a detailed concept for a structured Precision Oncology pillar together with a multi-disciplinary core project team Communication with various project stakeholders (oncologists, bioinformaticians, biologists, legal experts and external partner institutions/hospitals) Define milestones and tasks and ensure efficient implementation of the program Support preparation of legal documents and ethics proposals Organize meetings and prepare reports and presentations on the concept and progress of the program Support national and international networking activities in the Precision Oncology field Coordinate acquisition of third-party funds Assist in dissemination and general administrative activities Master's or PhD degree and proven track record in life sciences or another related field Knowledge in clinical oncology, or another medical-related field would be an asset Background in cancer genomics, drug-screening platforms or pharmacology is of advantage Experience in project management and coordination, ideally in clinical oncology or at the stage of conceptualization and implementation of projects is required Understanding of legal and ethical requirements for life science projects and clinical studies Excellent written and oral communication skills in English (German not required) with the ability to communicate effectively at different levels of technical knowledge is mandatory Ability to work independently, self-motivated and creatively An exciting position with an initial fixed-term contract for one year and upon performance assessment, possibility of unlimited contract A meaningful, inspiring, and international environment An outstanding working atmosphere in a strong team with excellent research and development opportunities Access to state-of-the-art infrastructure Flexible working hours and other great benefits Great location in the center of Vienna, a capital of biomedical research in Europe with excellent quality of life A fair and attractive salary package starting at € 3.000-- gross (14x per year) on full-time basis with a view to increase based on your qualification and experience