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Unit Head (IT Infrastructure), Vienna, Austria
Wienerzeitung, Wien
International Atomic Energy Agency (IAEA) : Unit Head (IT Infrastructure), Vienna, Austria 0 0 International Atomic Energy Agency (IAEA) vom 09.02.2021, 00:00 Uhr Organization: International Atomic Energy Agency (IAEA) Country: Austria Grade: P-4 Unit Head (IT Infrastructure) (P4) ( 2021/0094 (014300) ) Organization: MTIT-Network and Telecommunications Unit Job Posting: 2021-02-04, 9:16:34 AM Contract Type : Fixed Term Regular Organizational Setting The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA’s ICT infrastructure comprises hardware and software platforms, and cloud and externally-hosted services. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.The Infrastructure Services Section (ISS) is responsible for implementing, maintaining, and administering the ICT systems and services for high availability; designing, implementing, and operating IT security services; and managing the data centre. The platforms include Microsoft Windows servers, Linux servers, Oracle EBS infrastructure, data storage, and transmission networks, serving more than 2500 staff, as well as over 10000 external users around the world. The Section includes three Units: Network and Telecommunications, Enterprise Systems, and Security Systems. Main Purpose Reporting to the Section Head, the Unit Head advises on planning, design and implementation, and controls the installation and maintenance of IT infrastructure, contributing towards ensuring that the capacity, reliability and availability of IT infrastructure services meet the requirements of the organization. He/she leads a team of IT professionals and is responsible for providing technical leadership and resource management for IT infrastructure systems and services. Role The Unit Head is (a) a team leader provides guidance to the team member of the Unit; (b) a technical expert, provides technical advice for the planning, design, implementation and maintenance of IT infrastructure services; (c) a project manager/coordinator, soliciting inputs from other specialists in defining, planning and executing projects; and (d) an incident manager, handles and manage incidents and provide prompt resolutions. Functions / Key Results Expected Planning: supports the Section Head in planning and implementing annual work and resource plans. Together with the team, assess their applicability within the overall ICT strategy. Recognize and actively seek ways to exploit IT to address complex business, organizational and technical issues. Team Leadership: provides guidance and mentorship to the team members, motivate and encourage team members in order to achieve established work plan, resolve conflict situation and build an effective team environment promoting staff development. Service Management: take overall responsibility for ensuring the availability, performance and security of services within agreed service levels. Together with the colleagues, lead the development of procedures and standards for the Agency-wide infrastructure. Project Management: plan, monitor and control projects using the PRINCE2 methodology and/or Agile related methodologies. Problem Solving: investigate and resolve problems for services within his/her own area of responsibility, delegate to team members as appropriate, following ITIL processes, manage major incidents and bring them to a satisfactory closure. Competencies and Expertise Core Competencies NameDefinition Planning and Organizing Sets clearly defined objectives for himself/herself and the team or Section. Identifies and organizes deployment of resources based on assessed needs, taking into account possible changing circumstances. Monitors team’s performance in meeting the assigned deadlines and milestones. Communication Encourages open communication and builds consensus. Uses tact and discretion in dealing with sensitive information, and keeps staff informed of decisions and directives as appropriate. Achieving Results Sets realistic targets for himself/herself and for the team; ensures availability of resources and supports staff members in achieving results. Monitors progress and performance; evaluates achievements and integrates lessons learned. Teamwork Encourages teamwork, builds effective teams and resolves problems by creating a supportive and collaborative team spirit, remaining mindful of the need to collaborate with people outside the immediate area of responsibility. NameDefinition Client orientation Examines client plans and develops services and options to support ongoing relationships. Develops solutions that add value to the Agency’s programmes and operations. Commitment to continuous process improvement Assesses the effectiveness of functions and systems as well as current practices; streamlines standards and processes and develops innovative approaches to programme development and implementation. Technical/scientific credibility Provides guidance and advice in his/her area of expertise on the application of scientific/professional methods, procedures and approaches. Required Expertise Information Technology IT Hardware Installation and Maintenance Experience in planning, design, installation and maintenance of IT infrastructure. Information Technology Information Security and Risk Management Strong knowledge of IT and Information Security. Experience in implementing IT Security solutions while designing the infrastructure architecture. Information Technology Project Management Experience in managing large and complex IT projects following Project Management methodology such as PMP or Prince2. Qualifications, Experience and Language skills Master’s Degree in Computer Science, IT Management or in a related field. A first level university degree in IT and related field, with 3 additional years of relevant experience may be considered in lieu of the advanced degree. Internationally recognized certification in IT/Information Security is desirable. Tags architect civil servants communication technology computer science data storage human resources information security information systems information technology library linux oracle prince2 project management project manager risk management service management windows server Internationally recognized certification in IT Project Management such as PMP or Prince2 is desirable. Internationally recognized certification in IT Infrastructure Architecture is desirable. Minimum seven years of professional experience in a large and complex IT enterprise environment. These should include five years of hands-on configuration, administration and troubleshooting experience of IT infrastructure components. Experience in planning, designing, implementation and maintenance of IT network, server, virtualization, storage and security infrastructure and emerging next generation IT infrastructure technologies. Practical experience in implementing and managing cloud-based infrastructure and infrastructure as code solutions supported by agile work practices. Practical experience in data driven reporting, automation and proactive IT infrastructure management. Experience in IT service management and delivery based on ITIL service management standards, supporting innovation and managing change. Experience with the formulation and delivery of IT projects using Prince2 or similar methodologies, including the management of related financial and human resources. Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, English, French, Russian and Spanish) is an asset. Remuneration The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $74913 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 38805, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks‘ annual vacation, home leave, pension plan and health insurance Applications from qualified women and candidates from developing countries are encouraged Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process UNDP - United Nations Development Programme Food and Agriculture Organization of the United Na
Unit Head (IT Infrastructure), Vienna, Austria
Wienerzeitung, Wien
International Atomic Energy Agency (IAEA) : Unit Head (IT Infrastructure), Vienna, Austria 0 International Atomic Energy Agency (IAEA) vom 12.02.2021, 00:00 Uhr Organization: International Atomic Energy Agency (IAEA) Country: Austria Grade: P-4 Unit Head (IT Infrastructure) (P4) ( 2021/0094 (014300) ) Organization: MTIT-Network and Telecommunications Unit Job Posting: 2021-02-04, 9:16:34 AM Contract Type : Fixed Term Regular Organizational Setting The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA’s ICT infrastructure comprises hardware and software platforms, and cloud and externally-hosted services. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.The Infrastructure Services Section (ISS) is responsible for implementing, maintaining, and administering the ICT systems and services for high availability; designing, implementing, and operating IT security services; and managing the data centre. The platforms include Microsoft Windows servers, Linux servers, Oracle EBS infrastructure, data storage, and transmission networks, serving more than 2500 staff, as well as over 10000 external users around the world. The Section includes three Units: Network and Telecommunications, Enterprise Systems, and Security Systems. Main Purpose Reporting to the Section Head, the Unit Head advises on planning, design and implementation, and controls the installation and maintenance of IT infrastructure, contributing towards ensuring that the capacity, reliability and availability of IT infrastructure services meet the requirements of the organization. He/she leads a team of IT professionals and is responsible for providing technical leadership and resource management for IT infrastructure systems and services. Role The Unit Head is (a) a team leader provides guidance to the team member of the Unit; (b) a technical expert, provides technical advice for the planning, design, implementation and maintenance of IT infrastructure services; (c) a project manager/coordinator, soliciting inputs from other specialists in defining, planning and executing projects; and (d) an incident manager, handles and manage incidents and provide prompt resolutions. Functions / Key Results Expected Planning: supports the Section Head in planning and implementing annual work and resource plans. Together with the team, assess their applicability within the overall ICT strategy. Recognize and actively seek ways to exploit IT to address complex business, organizational and technical issues. Team Leadership: provides guidance and mentorship to the team members, motivate and encourage team members in order to achieve established work plan, resolve conflict situation and build an effective team environment promoting staff development. Service Management: take overall responsibility for ensuring the availability, performance and security of services within agreed service levels. Together with the colleagues, lead the development of procedures and standards for the Agency-wide infrastructure. Project Management: plan, monitor and control projects using the PRINCE2 methodology and/or Agile related methodologies. Problem Solving: investigate and resolve problems for services within his/her own area of responsibility, delegate to team members as appropriate, following ITIL processes, manage major incidents and bring them to a satisfactory closure. Competencies and Expertise Core Competencies NameDefinition Planning and Organizing Sets clearly defined objectives for himself/herself and the team or Section. Identifies and organizes deployment of resources based on assessed needs, taking into account possible changing circumstances. Monitors team’s performance in meeting the assigned deadlines and milestones. Communication Encourages open communication and builds consensus. Uses tact and discretion in dealing with sensitive information, and keeps staff informed of decisions and directives as appropriate. Achieving Results Sets realistic targets for himself/herself and for the team; ensures availability of resources and supports staff members in achieving results. Monitors progress and performance; evaluates achievements and integrates lessons learned. Teamwork Encourages teamwork, builds effective teams and resolves problems by creating a supportive and collaborative team spirit, remaining mindful of the need to collaborate with people outside the immediate area of responsibility. NameDefinition Client orientation Examines client plans and develops services and options to support ongoing relationships. Develops solutions that add value to the Agency’s programmes and operations. Commitment to continuous process improvement Assesses the effectiveness of functions and systems as well as current practices; streamlines standards and processes and develops innovative approaches to programme development and implementation. Technical/scientific credibility Provides guidance and advice in his/her area of expertise on the application of scientific/professional methods, procedures and approaches. Required Expertise Information Technology IT Hardware Installation and Maintenance Experience in planning, design, installation and maintenance of IT infrastructure. Information Technology Information Security and Risk Management Strong knowledge of IT and Information Security. Experience in implementing IT Security solutions while designing the infrastructure architecture. Information Technology Project Management Experience in managing large and complex IT projects following Project Management methodology such as PMP or Prince2. Qualifications, Experience and Language skills Master’s Degree in Computer Science, IT Management or in a related field. A first level university degree in IT and related field, with 3 additional years of relevant experience may be considered in lieu of the advanced degree. Internationally recognized certification in IT/Information Security is desirable. Tags architect civil servants communication technology computer science data storage human resources information security information systems information technology library linux oracle prince2 project management project manager risk management service management windows server Internationally recognized certification in IT Project Management such as PMP or Prince2 is desirable. Internationally recognized certification in IT Infrastructure Architecture is desirable. Minimum seven years of professional experience in a large and complex IT enterprise environment. These should include five years of hands-on configuration, administration and troubleshooting experience of IT infrastructure components. Experience in planning, designing, implementation and maintenance of IT network, server, virtualization, storage and security infrastructure and emerging next generation IT infrastructure technologies. Practical experience in implementing and managing cloud-based infrastructure and infrastructure as code solutions supported by agile work practices. Practical experience in data driven reporting, automation and proactive IT infrastructure management. Experience in IT service management and delivery based on ITIL service management standards, supporting innovation and managing change. Experience with the formulation and delivery of IT projects using Prince2 or similar methodologies, including the management of related financial and human resources. Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, English, French, Russian and Spanish) is an asset. Remuneration The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $74913 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 38805, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks‘ annual vacation, home leave, pension plan and health insurance Applications from qualified women and candidates from developing countries are encouraged Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process Food and Agriculture Organization of the United Na IAEA - International Atomic Energy Agency
Senior HR/ People Operations Manager (m/f/x) - Vienna Permanent employee, Full-time · Vienna
Refurbed GmbH, Wien
Senior HR/ People Operations Manager (m/f/x) - Vienna Based in Vienna, we are the fastest-growing marketplace for refurbished electronics in the German-speaking region. Through our marketplace, completely renewed electronics like phones, laptops, and tablets are sold to consumers. Founded in February 2017, we grew to more than 100 people in under 4 years. We have expanded into multiple European countries already, including France, Italy, Ireland, and Poland. We have won several awards, completed two large funding rounds, and already sold hundreds of thousands of products across Europe. We consist of over 20 different nationalities, our team has extensive international experience in the refurbishment industry, creating a brand and scaling a marketplace. Refurbed is in an exciting stage of growth, and we're looking for passionate product professionals to help us build the leading marketplace for refurbished electronics in Europe. ABOUT OUR PEOPLE OPERATIONS TEAM As the company scales, we scale with it. We are always ready for the next stage. Our team of 8 (in counting) covers Tech- and Commercial Recruiting, Development and Happiness, Legal, Employer Branding, Administration, Communication and Business Partnering for all team members at refurbed. Our job is to make sure everyone is excited to join refurbed, work with us, develop with us, contributes to our mission, everything we do is according to the law, all benefits are what our team wants and we are the general "I didn't know who to ask, so I came to you" -department. Who you are You have around 5 years of experience in a generalistic HR-function You have very good knowledge of the Austrian Labour Law You are a communicative person and know how to communicate important information You are very structured and organized You love working in a bigger team You like setting up processes and like Project Management You speak English and German fluently You are used to working in a completely digital environment You love using tools and new software to automate processes You like doing research and trying new state of the art methods You work hands-on and the achievements of the team is what you call success You want to spend your time making a difference What you'll do You are here to help everyone in the company through the complete Employee Life Cycle You set the new starters up when they join the company and make sure they have everything they need You will hold regular meetings with all Teamleads to understand their needs and concerns You will manage projects like the yearly 360° Feedbacks and implementing new policies You will work closely together with our Administration and Payroll Specialist to gather information and organize it efficiently You continuously optimize our processes and work closely together with Recruiting, Happiness and Development, Legal, Finance and Employer Branding You are responsible for different company benefits You will work on making relocations, receiving work permits or remote work easy for all new starters Your will work on HR projects, like Salary Ranges, Market Trends, Change Management and People KPIs You won't be bored with this variety of tasks, we promise Additional factors we appreciate You have worked internationally before You have a generalistic experience also working outside of HR You are experienced with international expansion Why you should work with us A mission: Let’s not waste our talent and use our valuable time to make a difference and help fix our planet. We care about the world – Join us on our mission and be part of our exciting journey Our culture and values: Decisions should be made based on facts and not by hierarchy levels? We sure think so We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company. You fail sometimes? Well, so do we We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future Diversity and Inclusion: No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference We hire for extra perspective and have around 120 great individuals from 30 nationalities and everyone brings something new to the table – no need to fly around the world, the refurbed family feels like travelling Development and Happiness: You’ll get a smooth start by joining our 1.5 week long Onboarding Process to learn about our concept and what each department is doing to achieve our mission. We are keen on Career Development – So join our trainings, language courses or any other development program that will help you grow personally & professionally and steer your career into the future you are planning. With an average of 80% overall company happiness, month after month, you will be part of a company that values its team members and their well-being. Events and Fun We like spending time with each other and we love parties and host four big parties each year (including our very own refurbed Oktoberfest), monthly Townhall meetings and also support team events with a budget Flexibility We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize. Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee & drinks in the office :) Your application You want to help build the leading marketplace for refurbished electronics in Europe and change the world by making it easier to sell sustainable products? Then apply now. Please include your CV, a cover letter, references and any relevant projects you want us to review. For legal matters, we state that the minimum wage for this position is €45,000 gross per year. However, depending on your qualification, a higher salary obviously is very likely.
Senior Operations Manager - Amazon Logistics (m/w/d)
Amazon Transport Austria GmbH, Wien
Amazon employees around the world uphold our unique corporate culture by embodying our Leadership Principles. Learn more . Senior Operations Manager - Amazon Logistics (m/w/d) Job ID: 1727094 | Amazon Transport Austria GmbH Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. As our business continues to grow across Germany we are now looking to hire an experienced Senior Operations Manager for Amazon Logistics. With the responsibility for optimizing our transportation and delivery network, this is a hugely exciting time to be joining the Amazon business. As a Senior Operations Manager you will play a critical role in the leadership of all front-line operations. Managing up to 5 delivery stations you will be responsible for the effective running of these stations in terms of setting and achieving a number of defined metrics around customer service, health and safety, quality and productivity. You will strive to continuously improve the efficiency of the processes you manage, and instill a culture of best-practice, safety and customer-focused obsession within your teams. Responsibilities: · Provide innovation in developing long term strategies to ensure that the Amazon Logistics operating model is flexible and agile to meet future customer demands. · · Introduce new and innovative ways of managing the delivery network (included but not limited to utilization of different transport models, different delivery network models, new sources and innovative models for workforce planning) · Responsible for setting operational goals and metrics for up to 10 delivery stations across three shifts over 24/7 operation, whilst working with the senior leadership team, to regularly review delivery station performance levels to continuously improve strategies to make both long term and tactical business decisions · Manage and drive the manpower demand plans, schedules, quality initiatives, process change initiatives and assist the business to achieve year on year improvements within its operating plan · Manage a large team (typically the total workforce size from all sources will be over 3,000 people) across multi sites, within an extremely fast-paced/time-critical and demanding environment. (Teams will consist of workforces from a variety of sources including permanent/temporary and contract labour) · · Create, lead, engage with and direct a workforce to drive enhanced performance through the business people agenda. This will include at all levels of the business - safety of our people, employee engagement, performance leadership, talent & succession and training & development · Implement change and/or develop new processes as required to provide ability to better service Amazon customers, reducing cost whilst looking to serve and improve contribution · Set requirements and expectations for Delivery Station Managers, Operation Managers and Shift Managers · Take proactive steps to ensure that best practices are introduced to the network in the form of standard work and that these are shared and implemented across all locations in the network · Work with key business partners such as Transport & Sort, ISP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to deliver the operating plan and to secure required support and resources for projects and initiatives Please note - this is a regional role so will require weekly travel across the region. BASIC QUALIFICATIONS You will an experienced Senior Operations professional ideally with extensive experience within the logistics, manufacturing, retail, production, FMCG or distribution industry. Paramount will be your ability to demonstrate a proven track record at a senior level, managing multi-site locations and operations, including either upsizing or downsizing a business. Wider experience and attributes should include: · University degree in management, technologies, logistics or similar · Goal driven, target orientated, with the ability to step back and look at the bigger picture, you will also be able to manage ambiguity with your sleeves rolled up, and thrive in a truly innovative and complex business environment. · Proven strong track record of team leadership within a large scale rapid and process driven environment – must have end to end process management experience · Proven ability to problem solve with strong analytical skills · Excellent communication skills (German & English written and verbally) · High dependability – be there to manage department – and able to use initiative · Flexibility to manage a business that can operate 24/7 (including holidays) · Demonstrate the ability to manage, motivate, and influence work behaviors through exceptional people skills and leadership PREFERRED QUALIFICATIONS · Ideally you will have experience of lean manufacturing techniques · Ideally you will have experience of managing 3rd party contract resource arrangements on a large/national scale. About our rewards We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary and stock units, we offer a whole host of other benefits, including an employee discount. There are other, more intangible rewards too. Like our commitment to your development, a refreshing lack of hierarchy, the chance to work with some of the brightest minds in the industry, plenty of team spirit and an informal atmosphere – suits and ties are few and far between. Wenn dich eine fortschrittliche und dynamische Arbeitsumgebung bei der weltweit führenden Onlinehandelsplattform anspricht, in der du die Möglichkeit hast etwas Neues aufzubauen, dann freuen wir uns über deine Online Bewerbung (Motivationsschreiben & CV, max. 5 MB). Amazon verfolgt als Arbeitgeber den Grundsatz der Chancengleichheit. Wir sind der festen Überzeugung, dass die Beschäftigung einer vielfältigen Belegschaft wesentlich zu unserem Erfolg beiträgt. Wir treffen Einstellungsentscheidungen basierend auf Ihren Erfahrungen und Qualifikationen. Wir wissen Ihre Begeisterung für das Entdecken, Erfinden, Vereinfachen und Erstellen zu schätzen. Amazon nimmt den Schutz Ihrer persönlichen Daten ernst und respektiert die nationalen Datenschutzgesetze sowie die EU-Rechtsvorschriften zum Datenschutz. Sofern nicht anders vereinbart, erlauben Sie dem einstellenden Unternehmen von Amazon durch Einreichung Ihres Lebenslaufs, Ihre persönlichen Daten in der elektronischen Datenbank zu speichern, die von Amazon Corporate LLC. in den USA oder von einer Tochtergesellschaft zum Zweck der Feststellung Ihrer Eignung für diese und für zukünftig angebotene Stellen sowie zur Verfolgung Ihres Bewerbungsprozesses unterhalten wird. Wenn Sie wünschen, dass Ihre persönlichen Daten gelöscht werden, können Sie das einstellende Unternehmen jederzeit darüber benachrichtigen. Amazon gibt Ihre Daten ohne Ihre vorherige Zustimmung nicht an Dritte weiter. Im Rahmen des Interviewprozesses mit Amazon werden Sie möglicherweise dazu aufgefordert, dem einstellenden Unternehmen von Amazon zu gestatten, Ihre Bewerbungsdaten und Ihren Lebenslauf separat durch einen Drittanbieter prüfen zu lassen. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Rider Operations Manager Wien (m/w/d)
Flink, Wien, Austria
Company DescriptionWir sind Flink - dein online Supermarkt, der die Art und Weise deines Lebensmitteleinkaufs revolutioniert. Mit einem großem Sortiment aus über 2.400 hochwertigen Produkten, wollen wir innerhalb von 10 Minuten die Einkäufe zu dir nach Hause liefern. Unsere Kunden stehen an erster Stelle und wir stellen sicher, dass alle gelieferten Produkte frisch und nahrhaft sind. Darüber hinaus ergänzen wir unser nationales Sortiment mit einzigartigen lokalen Produkten in allen Städten. Unsere Standorte befinden sich in dicht besiedelten Innenstädten und wir streben Nachhaltigkeit an, indem wir mit E-Bikes ausliefern und recyclebare Verpackungen verwenden.Gegründet von erfahrenen E-Commerce-Profis und unterstützt von einigen der renommiertesten Investoren in Europa, wachsen wir schnell und sind hungrig uns immer wieder selbst herauszufordern. Wir sind stolz darauf, ein integrativer und chancengleicher Arbeitgeber mit einem vielfältigen und multikulturellen Team zu sein. Wenn du Teil dieser aufregenden Reise sein willst...dann lies weiter!Um unser Wachstum weiterhin zu beschleunigen, suchen wir ab sofort einen Rider Operations Manager zur Verstärkung unseres Teams.Job DescriptionDu hast die volle Verantwortung für das Management unserer Fahrer-Flotte und für alle operativen ProzesseDu stellst sicher, dass wir immer in der Lage sind die Nachfrage zu erfüllen, indem du eine einwandfreie Fahrer Akquise sicherstelltEnge Zusammenarbeit mit dem Central Rider Operations Team sowie den City Managern, um unsere Rider Captains zu managen und entsprechende Prozesse zu etablierenSicherstellung der operativen Servicelevel- und Produktivitätsziele innerhalb der RegionGewährleiste einen reibungslosen Ablauf der täglichen Rider Operations in allen Hubs deiner RegionDu erkennst operative Herausforderungen vorzeitig und gehst diese proaktiv anQualificationsErste Erfahrung in den Bereichen Operations, Logistik oder einer anderen herausfordernden Rolle in einem schnelllebigen StartupDu besitzt eine unternehmerische Denkweise und fühlst dich sicher in einer komplexen, vielseitigen RolleDa es sich um eine schnelllebige Branche handelt, lernst du schnell und bist anpassungsfähigDu bringst einen genauen Fokus auf die Eliminierung von Waste mit - Zeit, Material und GeldDu beherrscht Tools wie G-Suite und MS Office, kannst gut mit großen Datensätzen arbeiten und diese analysierenDu legst großen Wert auf Rider Experience - unsere Fahrer sind der Kern unseres GeschäftsDu sprichst fließend Deutsch und EnglischAdditional InformationGanze 20 % Rabatt auf deine Flink-Bestellung. Sei der erste, der neue Produkte testet!Du hast die einmalige Gelegenheit von Anfang an dabei zu sein und kannst unsere Strategie mit beeinflussenEine steile Lernkurve und die Möglichkeit, in einem motivierten und dynamischen Team in einem schnelllebigen Umfeld zu arbeitenFlache Hierarchien, in der die Übernahme von Führung gefördert wirdWir verpflichten uns, dass jeder Bewerber nach seinen Fähigkeiten beurteilt wird, unabhängig von Alter, Geschlechtsidentität, ethnischer Zugehörigkeit, sexueller Orientierung, Behinderungsstatus oder Religion.
Senior HR/ People Operations Manager (m/f/x) - Vienna
Refurbed GmbH, Wien
Senior HR/ People Operations Manager (m/f/x) - Vienna Senior HR/ People Operations Manager (m/f/x) - Vienna Based in Vienna, we are the fastest growing marketplace for refurbished electronics in the German speaking region . Through our marketplace, completely renewed electronics like phones, laptops and tablets are sold to consumers. Founded in February 2017, we grew to more than 100 people in under three years. We have expanded into multiple European countries already, including France, Italy, Ireland and Poland. We have won several awards, completed two large funding rounds and already sold hundreds of thousands of products across Europe. We consist of 20 different nationalities, our team has extensive international experience in the refurbishment industry, creating a brand and scaling a marketplace. Refurbed is in an exciting stage of growth, and we're looking for passionate product professionals to help us build the leading marketplace for refurbished electronics in Europe. ABOUT OUR PEOPLE OPERATIONS TEAM As the company scales, we scale with it. We are always ready for the next stage. Our team of 8 (in counting) covers Tech- and Commercial Recruiting, Development and Happiness, Legal, Employer Branding, Adminstration, Communication and Business Partnering for all team members at refurbed. Our job is to make sure everyone is excited to join refurbed, work with us, develops with us, contributes to our mission, everything we do is according to the law, all benefits are what our team wants and we are the general "i didn't know who to ask, so i came to you" -department. Who you are You have around 5 years of experience in a generalistic HR-function You have very good knowledge of the Austrian Labour Law You are a communicative person and know how to communicate important information Your are very structured and organized You love working in a bigger team You like setting up processes and like Project Management You speak English and German fluently Your are used to working in a completely digital environment You love using tools and new softwares to automate processes You like doing research and trying new state of the art methods You work hands-on and the achievements of the team is what you call success You want to spend your time making a difference What you'll do You are here to help everyone in the company through the complete Employee Life Cycle You set the new starters up when they join the company and make sure they have everything they need You will hold regular meetings with all Teamleads to understand their needs and concerns You will manage projects like the yearly 360° Feedbacks and implementing new policies You will work closely together with our Administration and Payroll Specialist to gather information and organize it efficiently You continuously optimize our processes and work closely together with Recruiting, Happiness and Development, Legal, Finance and Employer Branding You are responsible for different company benefits You will work on making relocations, receiving work permits or remote work easy for all new starters Your will work on HR projects, like Salary Ranges, Market Trends, Change Management and People KPIs You won't be bored with this variety of tasks, we promise Additional factors we appreciate You have worked internationally before You have a generalistic experience also working outside of HR You are experienced with international expansion Why you should work with us A mission: Let’s not waste our talent and use our valuable time to make a difference and help fix our planet. We care about the world – Join us on our mission and be part of our exciting journey Our culture and values: Decisions should be made based on facts and not by hierarchy levels? We sure think so We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company. You fail sometimes? Well, so do we We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future Diversity and Inclusion: No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference We hire for extra perspective and have around 120 great individuals from 30 nationalities and everyone brings something new to the table – no need to fly around the world, the refurbed family feels like travelling Development and Happiness: You’ll get a smooth start by joining our 1.5 week long Onboarding Process to learn about our concept and what each department is doing to achieve our mission. We are keen on Career Development – So join our trainings, language courses or any other development program that will help you grow personally & professionally and steer your career into the future you are planning. With an average of 80% overall company happiness, month after month, you will be part of a company that values its team members and their well-being. Events and Fun We like spending time with each other and we love parties and host four big parties each year (including our very own refurbed Oktoberfest), monthly Townhall meetings and also support team events with a budget Flexibility We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize. Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee & drinks in the office :) Your application You want to help build the leading marketplace for refurbished electronics in Europe and change the world by making it easier to sell sustainable products? Then apply now. Please include a cover letter and your CV. For legal matters, we state that the minimum wage for this position is €45,000 gross per year. However, depending on your qualification, a higher salary obviously is very likely.