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Master@IBM Werkstudenten - AI Engineer (f/m/x)
IBM Austria GmbH, Wien
At IBM, we're revolutionizing our approach to technology sales. Our Client Engineering teams are champions of co-creating solutions in real-time to solve complex business challenges. As an AI Engineer within our Client Engineering team, you'll harness your unique skills and perspectives to engage in the development and deployment of AI systems using our watsonx platform, creating 4-to-6-week pilots for clients, and contributing to IBM's story of growth and innovation. In this role, you'll partner with technical leaders across IBM and drive client engagements with a curiosity that sparks innovation and learning. Your contributions will form a cornerstone in our sales strategy, facilitating rapid client delivery and product innovation. Your Role and Responsibilities An AI Engineer at IBM is not just a job title – it's a mindset. You'll leverage the watsonx platform to co-create AI value with clients, focusing on technology patterns to enhance repeatability and delight clients. Success is our passion, and your accomplishments will reflect that, driving your career forward, propelling your team to success, and helping our clients to thrive. Your primary responsibilities will include: Proof of Concept (POC) Development: Develop POCs to validate and highlight the feasibility and effectiveness of the proposed AI solutions. Collaborate with development teams to implement and iterate on POCs, ensuring alignment with customer requirements and expectations.Collaboration and Project Management: Collaborate with cross-functional teams, including data scientists, software engineers, and project managers, to ensure smooth execution and successful delivery of AI solutions. Effectively communicate project progress, risks, and dependencies to stakeholders.Solution Implementation and Deployment: Oversee the implementation and deployment of AI solutions, working closely with development teams to ensure adherence to best practices, quality standards, and performance requirements. Provide technical guidance and support during the implementation phase.Solution Optimization and Performance: Continuously monitor and optimize the performance of AI solutions, including foundation models and large language models. Identify opportunities to enhance efficiency, accuracy, and speed through fine-tuning, algorithmic improvements, or infrastructure optimization.Customer Engagement and Support: Act as a technical point of contact for customers, addressing their questions, concerns, and feedback. Provide technical support during the solution deployment phase and offer guidance on AI-related best practices and use cases.Documentation and Knowledge Sharing: Document solution architectures, design decisions, implementation details, and lessons learned. Create technical documentation, white papers, and best practice guides. Contribute to internal knowledge sharing initiatives and mentor new team members.Industry Trends and Innovation: Stay up to date with the latest trends and advancements in AI, foundation models, and large language models. Evaluate emerging technologies, tools, and frameworks to assess their potential impact on solution design and implementation. You will be given the opportunity to learn state-of-the art techniques in the field of AI, and specifically Large Language Models and Ethical and Transparent AIThe chance to work on hands-on solutions and see your ideas come to life: our students are actively involved in our projects. You speak fluent German (C1) and English at B2 level or better You have successfully completed your bachelor's degree in a STEM field and are currently pursuing a master's degree You are passionate about technology and software solutions related to artificial intelligence and data science You have confident programming skills in Python and/or R You have taken linear algebra and probability classes achieving good grades Plus: A basic Knowledge of Cloud and containerization technologies Preferred Technical and Professional Expertise Technical skills are not necessary but an interest to work in an technology environment is important At IBM the possibilities are endless. We offer extensive onboarding and ongoing development, fostering an environment where you can thrive and shape your own career trajectory. Surrounded by a supportive team, you'll be integral in creating user-centric, compelling pilots that lead clients to continually invest in IBM's people, products, and services. Reference Salary: EUR 2.392,00– brutto on a full-time basis.
Junior European Key Account Manager (m/f/d)
MM Service GmbH, Vienna, Wien
MM Group (MM) is a leading global producer of cartonboard and folding cartons with an attractive offer in kraft paper and uncoated fine papers for various end applications. MM promotes sustainable development through innovative, recyclable packaging and paper products. Our heart beats for talents - be one of them! To strengthen our dedicated MM Packagin Sales Team, we are looking for a passionate Junior European Key Account Manager (m/f/d). You are the link beween the customer satisfaction and the profitable capacity. Your Role You are the first point of central contact and develop a strategy with our customers You secure a strong and productive relationship with the customer You grow the business and the profitability, as well as generating new customers You work on innovation and cost optimization projects together with the customer You support and lead various tenders You track the turnover, volume and profil of your customers You recognize client needs and communicate these back to our organisation You coordinate strongly with our internal stakeholders and take over the reporting on the progress of the business Your Profile You have completed your academic studies, ideally in technical or business administration You have 2-3 years of relevant B2B experience in sales, ideally in the packaging industry You love to work with with strategic customers You are a teamplayer, but also like to work independently with a structured way of working and get things done You are an dymnamic, ambitious and analytical person and ready to grow in our MM organisation Strong negotiation and closing skills makes you to the perfect candidate You are an advanced user in Microsoft Office, especially in Excel (i.eg. Pivot tables) You enjoy travelling within Europe (30% - 40%), EU driving license is therefore a must You have excellent communication and presentation skills in English (C-Level), an additional language is an advantage Our Offer Join our dedicated team of passionate colleagues who like to get things done! We offer you a workplace in a stable, international company with long-term growth path. You can also look forward to interesting tasks with a high degree of management scope in a team that is collaborative, passionate, result-focused and responsible. For this position, an annual compensation package starting at € 60,000 gross all-in is offered according to your qualifications and professional experience.Our headquarters is easily accessible by public transport and our MM canteen offers fresh lunch every day. Of course, there are excellent training opportunities within the group-wide MM-Academy and the possibility to work from home one day a week.The following benefits complete our offer: Flexible working hours Vienna Job Ticket Onboarding including plant tour Healthcare benefits Discounted shopping Snacks including coffee, tea and fruit Free charging stations for e-bikes Sports events and activities Interested? Send us your CV.
Services Engagement Associate (f/m/d)
SAP AG, Wien
Purpose and Objectives SAP Digital Business Services is recognized for its world-class service and support offerings. We continuously strive to further improve our service portfolio and engagement programs with the goals of optimizing our customer's solutions and safeguarding their operations.SAP Support premium engagements (SAP MaxAttention, SAP Active Embedded) are tailored solutions for the innovation, implementation, operation, and upgrade of SAP solutions. This program is the leading edge of the SAP support offerings for midsize and large customers. It is unique in the IT-market. For the execution of our premium engagements we are looking for Services Engagement Associates or Associate 'Technical Quality Managers' (TQM) working onsite at our customer's premises and remote. We build breakthroughs together SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. As an Associate TQM you will act as SAP's Support front office lead within the customer's IT-organization. You will architect the service plans to the customer's needs and head the service delivery. You will be involved in the customer's SAP projects as a supervisor from SAP's point of view, thus proactively safeguarding implementations, operations, and upgrades. It will be your responsibility to create and maintain a trustful and cooperative relationship between the customer and SAP Support on project level. As an Associate TQM you will work together with a Lead TQM in larger engagements and starting sole responsibility in smaller engagements. Within our team, we practice a trust-based working model. If you need to work flexibly from another location or at another time you can do so given your manager's agreement. Understand the customer's solution landscape, business processes and initiatives Provide transparency about your customers status overall and maintain the project status information for the customer where you are working on Identify areas of risk or for improvement overall Create detailed engagement and service plans and drive their execution Being able to communicate with the development and Mission Control Center Prequalification of issues & problems and raise issues Support customer after going live Defines content and schedule of quality gates in cooperation with the project manager Responsible for quality assurance in the quality gates Ensures overall completeness of migration approach, (all work areas are reflected in the project plan) Coordinate involvement of SAP Support resources onsite and in the back office Identify top issues, define according action plan and drive the resolution process Acquire the role of a trusted SAP advisor inside the customer organization Report to management and executive level Be always aligned and updated with the SAP Strategy Be always curious and updated with new SAP solutions Bachelor's in Computer Science, Sciences, Mathematics, Engineering or similar field Excellent presentation and communication skills General Understanding of IT architectures and IT innovations like AI Feel comfortable to work with customers Preferred: SAP business process & technology skills Preferred: Project management experience Mandatory: fluent in German and English language We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected] SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 389386 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time #LI-Hybrid. Job Segment: ERP, SAP, Embedded, Cloud, Developer, Technology
Customer Success Manager (m/w/d)
ISG Personalmanagement GmbH, Wien
Als Lizenznehmer der renommierten Marke Thomson, widmet sich die Streamview GmbH der Herstellung und dem Vertrieb von Smart TVs und Streaming-Geräten. Unser Fokus liegt dabei auf Design, Zuverlässigkeit und Qualität sowie bester Bedienungsfreundlichkeit, um den Erwartungen unserer Kunden in ganz Europa gerecht zu werden und zugleich die historische Tradition dieser Marke zu wahren. Unser Unternehmensumfeld ist von Vielfalt geprägt, und wir streben aktiv nach einem ausgewogenen Geschlechterverhältnis. Wir ermutigen insbesondere Frauen, sich bei uns zu bewerben, da wir großen Wert auf die einzigartigen Perspektiven und Beiträge legen, die sie in unser dynamisches Team einbringen können. Zur Verstärkung unseres Teams in Wien suchen wir einen Customer Success Manager (m/w/d) Vollzeit Wir bieten Ihnen: Internationale Atmosphäre: Arbeiten Sie in einem globalen Umfeld mit flachen Hierarchien, das den Austausch und die Zusammenarbeit fördert. Gestaltungsfreiheit: Bringen Sie sich aktiv in die Gestaltung und Planung des gesamten After-Sales-Prozesses ein. Eigenverantwortung: Übernehmen Sie eigenständige Aufgaben in einem freundlichen und innovativen Team. Vielseitigkeit: Genießen Sie ein spannendes und abwechslungsreiches Arbeitsgebiet mit direktem Kundenkontakt. Ihr neuer Verantwortungsbereich umfasst: Kundenkoordination: Effiziente Bearbeitung und Koordinierung von Kundenanfragen sowohl im B2C als auch B2B Bereich. Wissensmanagement: Ausbau und Pflege des internen Wissensmanagements sowie bei unseren Partnern, inklusive der Durchführung von Produktschulungen zur Vorbeugung von Retouren. Automatisierte Kommunikation: Auf- und Ausbau sowie Überwachung der automatisierten Anfragebeantwortung und deren Weiterleitung an unsere Servicepartner und/oder Techniker. Kostenkontrolle: Tägliche Interaktion mit Servicepartnern zur frühzeitigen Erkennung von Problemen und Einleitung entsprechender Maßnahmen. Qualitätssicherung: Gewährleisten Sie zusammen mit Technikteams und durch individuelle Produkttests hohe Produktqualität und Kundenzufriedenheit, indem Sie aktiv auf gemeldete Probleme reagieren und Lösungen finden. Prozessoptimierung: Weiterentwicklung von Prozessen, Richtlinien und Standards im Servicebereich sowie Verbesserung der Kommunikationswege mit den Kunden. Logistikkoordination: Planung und Überwachung der Lieferungen von Ersatzteilen und Austauschgeräten in Zusammenarbeit mit der Logistik. Produktverbesserungen: Beitrag zu Produktverbesserungen und Verhandlungen über Kompensationen mit Lieferanten. Teamarbeit: Enge Zusammenarbeit mit dem Marketing, der Auftragsbearbeitung, dem E-Commerce-Team und den Technikern. Wir suchen jemanden mit: Berufserfahrung: Nachgewiesene Erfahrung im Bereich Customer Service oder After Sales, vorzugsweise mit Consumer Electronics. KI-Kompetenz: Interesse und idealerweise Erfahrung im Aufbau und Betrieb eines KI-gestützten Customer Care Supports. Kommunikationsstärke: Hervorragende Kommunikationsfähigkeiten in Englisch und Deutsch; jede weitere Sprache ist ein Plus. Analytisches Denken: Ausgeprägte analytische Fähigkeiten und Problemlösungskompetenz. Flexibilität: Anpassungsfähigkeit an wechselnde Anforderungen und Rahmenbedingungen. Bei Erfüllung der genannten Kriterien bieten wir ein Einstiegs-Jahresbruttogehalt von rund EUR 42.000,- mit Bereitschaft zur Überzahlung abhängig von beruflicher Qualifikation und Erfahrung. Bitte senden Sie uns Ihren aussagekräftigen Lebenslauf in englischer Sprache sowie Ihre Gehaltsvorstellung und Ihr frühestmögliche Eintrittsdatum unter der Kennnummer 102.033 bevorzugt über unser ISG-Karriereportal oder per eMail. ISG Personalmanagement GmbH A-1030 Wien, Dannebergplatz 19 Horst Neumayer, T: +43 1 512 35 05 @: [email protected]
Banking Consultant - Strategy & Operations (m/w/d)
Hays Österreich – Working for your tomorrow, Wien, Austria, gesamt
Mit unserer langjährigen Rekrutierungserfahrung und unseren Kenntnissen des Personalmarktes bieten wir Fach- und Führungskräften eine starke Partnerschaft. Denn durch unsere intensiven Beziehungen über alle Industriebranchen hinweg vermitteln wir Talenten spannende Aufgaben und attraktive Positionen. Ob in einem internationalen Konzern oder bei einem regionalen marktführenden Unternehmen: Ganz nach Ihren Interessen und abhängig von Ihrer Erfahrung. Mit uns finden Sie das passende Umfeld - und das völlig kostenfrei. Registrieren Sie sich und profitieren Sie von interessanten und passenden Positionen und Projekten. Über das UnternehmenSie bringen Neugierde für die Beraterbranche mit? Sie möchten bei innovativen Projekten im Banken-Sektor mitarbeiten? Dann freuen wir uns auf Ihre Bewerbung!Unser Kunde ist ein erfolgreiches Unternehmen in der Beratungsbranche, das neben einer hervorragenden Positionierung auf dem Markt auf ein spannendes und innovatives Arbeitsumfeld verweisen kann. Sie arbeiten mit Ihren Kollegen und Kolleginnen an maßgeschneiderten Projekten für die vielseitigen Anforderungen im Banken-Sektor.Mitarbeit an spannenden Projekten für die Top 15 Banken in Österreich; je nach Berufserfahrung auch Leitung der ProjekteBeratung der Banken in der Strategie- und OrganisationsentwicklungKonzeptionelle Entwicklung von fachlichen Themen und Vorgehensmodellen für ProjekteGemeinsam mit dem Projektteam verantworten Sie Projekte in den Bereichen: Strategische Neuausrichtung des Geschäfts- und Betriebsmodells, Customer Experience, Ertragssteigerung und Kostenoptimierung, Prozessoptimierung und DigitalisierungModeration von Workshops bei den KundenMitarbeit an Studien und ForschungenAbgeschlossenes Studium in Betriebswirtschaft, Wirtschaftswissenschaften, Finance and Banking oder vergleichbarFundierte Berufserfahrung als Consultant für Banken oder in der Strategieabteilung / im Projektmanagement bei BankenErfahrung im Projektmanagement sowie konzeptionelle, analytische FähigkeitenKenntnisse von ESG-Regulatorien und Basel 4 von VorteilÜberzeugende Kommunikations- und Präsentationsfähigkeiten, souveränes Auftreten sowie sehr gute Deutsch- und EnglischkenntnisseFlexible Arbeitszeiten, agiles Arbeiten und Home-OfficeZuschüsse zu Öffentlichen Verkehrsmitteln, Fitness und VerpflegungGezielte Aus- und Weiterbildung sowie EntwicklungsmöglichkeitenDiverse Corporate Benefits wie Vergünstigungen, Gesundheitsförderung und EventsGehaltsinformationenDas Jahresgehalt für diese Position beträgt mindestens 70.000 € brutto p.a. (auf Vollzeit-Basis) mit entsprechender Berufserfahrung für Manager. Abhängig von Qualifikation und Berufserfahrung besteht die Bereitschaft einer deutlichen Überzahlung. Weiters können Sie mit einer leistungsabhängigen, individuellen Prämie rechnen.
Assistant Store Manager
BRANDY MELVILLE VIENNA, WIEN, Wien
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. Customer Service ExcellenceStore OperationsSales and Performance ManagementTeam LeadershipVisual MerchandisingInventory ManagementAdherence to Policies and ProceduresAssist with Budgeting and Reporting
Commercial Director
Hilton International Wien Gesellschaft m.b.H., Wien
Commercial DirectorVienna, Vienna, Austria | Hotel | Hilton Vienna | HOT0AH55 The Commercial Director for the Vienna Cluster (3 Hotels)  is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel.What will I be doing?The Commercial Director is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&B commercial activities will be shared responsibilities with the F&B Manager, Director of Operations, GM and the Commercial Director.The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI’s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&E, F&B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.Ensure Business Review Guidelines (current to + 5 years) all Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.Support various On Property, RDOS’s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.Participate in the leadership activity of the Hotel and Region.What are we looking for?A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Minimum of 3+ year’s hospitality/travel industry experience in a revenue generating or commercial services role.Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups3+ experience working in a collaborative/matrixed environment3+ years working with departmental financial data to make strategic/tactical decisions3+ years of experience evaluating and identifying business opportunities for a businessAt least 3 years of experience managing a sales or commercial teamFluent in EnglishIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:3+ years working in a multi-complex hotel/travel industry environmentExperience in multiple disciplines with knowledge of Marketing, E-commerce, and FinanceLocal language, strong attribute to haveWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
Customer Success Manager (m/w/d)
NTS Netzwerk Telekom Service AG, Graz, Wien, Innsbruck
CUSTOMER SUCCESS MANAGER (M/W/D)GRAZ, WIEN, LINZ, KLAGENFURT, INNSBRUCK, DORNBIRNDu möchtest in einem modernen und zukunftssicheren IT-Unternehmen deine Fähigkeiten einbringen? Als engagierte und kommunikative Persönlichkeit, die von den Entwicklungen der neuesten Technologien begeistert ist, gehst du Aufgaben aktiv und lösungsorientiert an. Verantwortung zu übernehmen ist für dich selbstverständlich. Du bist außerdem ein Teamplayer – dann passt du genau in die Welt von NTS.DEINE AUFGABENKundenbetreuung entlang des Lifecycle von Onboarding bis RenewalCustomer Success Pläne auf Basis der Kundenanforderungen erstellen und Umsetzung sicherstellen Sicherstellung der Kundenziele im Account- Team zur Kundenzufriedenheit Aus- und Aufbau vertrauensvoller Kundenbeziehungen Sicherstellung und Ausbau der Nutzung beim Kunden in Zusammenarbeit mit der Technik inklusive Risikoidentifikation Hauptansprechpartner:in des Kunden für Enterprise Agreements gemeinsam mit dem Sales Kontinuierliche Abstimmung mit unseren Partnern und Weiterentwicklung unserer internen Abläufe DEIN PROFILErste Berufserfahrung im Customer Success Management und/oder Kundenbetreuung, bevorzugt im IT-Infrastruktur Bereich Technologische Affinität, idealerweise Kenntnisse des Cisco PortfoliosIdealerweise Zertifizierung im Bereich CISCO Customer Success Management – oder weiteren NTS Partnern (bspw. VMWare, NetApp, DELL)Gute Selbstorganisation und KommunikationsstärkeZielorientierte, selbständige und strukturierte ArbeitsweiseHohe Teamfähigkeit, idealerweise Erfahrung in geografisch verteilten TeamsUNSER ANGEBOTEin modernes Arbeitsumfeld am neuesten Stand der TechnikEine Du-Kultur über alle HierarchienFlexible Arbeitsmodelle, wie Home-Office, Sabbatical, Workstation und vieles mehrWeiterentwicklung durch FachkarrierenExterne Weiterbildungen sowie interne Schulungen am NTS-CampusLegendäre Firmen- und AbteilungseventsRELAX – Gesundheitsförderung mit vielfältigen Angeboten von Shiatsu bis hin zu CoachingMöglicher Arbeitsort: Bevorzugt Wien, Graz oder InnsbruckFür die ausgeschriebene Position wird ein Bruttojahresgehalt von EUR 56.000, – geboten. Eine etwaige Überzahlung ist abhängig von Qualifikation und Berufserfahrung möglich.Wenn Du noch dazu ein Teamplayer bist, dann bist Du bei uns genau richtig.Wir freuen uns auf Deine Bewerbung.
Customer Support Manager (m/w/d)
myclubs GmbH, Wien
Wir sind myClubs. Ein schnell wachsendes digitales Unternehmen aus Wien und Zürich. Als marktführender Sport-Aggregator in Österreich und der Schweiz, bündeln wir das beste Sportangebot von über 1.500 Sportanbietern mit 35 Sportarten in einer digitalen Mitgliedschaft. Yoga, Fitness, Klettern oder Tennis – wir machen für unsere B2C- und Firmenkunden Sport flexibel und leicht zugänglich. Werde jetzt Teil unseres internationalen Teams und unterstütze uns bei unserer Mission: Get people moving! Für unser Wiener Office suchen wir ab 1.Juni 2024 nach einer/einem Teilzeit (20h) Mitarbeiter:in im Customer Support. Bist du bereit, unseren myClubs Kund:innen und Sportpartner:innen bei Problemen weiterzuhelfen? Dann bewirb dich jetzt! Als Customer Support Mitarbeiter:in bist du die erste Anlaufstelle für Kund:innen und Sportanbieter:innen. Du bearbeitest und löst Kundenprobleme selbstständig und sorgst damit für höchste Kundenzufriedenheit (Multi Channel Support) Analyse und Lösungsfindung von diversen technischen Frage- und Problemstellungen Verwaltung von bestehenden Members und Sportpartner:innen in unserem Backend-System Verwaltung von Sportangeboten, z.B. Aktualisieung von Kursplänen Du bist eine motivierte, engagierte Persönlichkeit mit einer lösungsorientierten Arbeitsweise Du hast hervorragende Deutsch & Englisch-Kenntnisse (in Wort und Schrift) Du hast Spaß am Umgang mit Kund:innen und lässt dich nicht aus der Ruhe bringen Du bist ein Teamplayer und arbeitest selbstständig Erfahrung im Bereich Customer Relations/Support ist von Vorteil. Unlimitiert Sport mit myClubs Eine flexible Remote Work Lösung (50%) 6. Urlaubswoche im Sommer Regelmäßige Teamevents & einen Office Wuzzler Unkomplizierter Umgang, flache Hierarchien Ein umfassendes Onboarding, welches dich optimal auf deine Aufgaben vorbereitet Das kollektivvertragliche Mindestgehalt für diese Position liegt bei jährlich € 25.857,02 brutto (bei 40h pro Woche). Das tatsächliche monatliche Gehalt liegt bei entsprechenden Qualifikationen über dem kollektivvertraglichen Mindestgehalt.