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Global IT CMDB Service Owner (m/f/d)
Andritz AG, Graz, Steiermark
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Because we are passionate and love what we do! We are at the forefront of future engi-neering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in. In the Group Information Technology department in Slovakia, Croatia or Austria , we are looking for a Global IT CMDB Service Owner (m/f/d). TheService Owner definesthe strategy and drives the planning, implementation, operation, continuous improvement and further development of the service Reports to Head of Global User Care and Operations Management Team Drive the definition, implementation and continuous improvement of the service and all related processes,procedures and guidelines Requirementsengineering in alignment with all relevantstakeholders Drive the definition and implementation of needed asset types including definition of mandatory/optional data fields,processes,workflows and responsibilities Identify needed data sourcesand organize needed synchronization andautomation Define, measure and report KPIs in alignmentwith all relevant stakeholders Define functional specification sheets based on requirements in close cooperation with the Jira SMEfor thetechnicalimplementation Order and verify the technical Jira tool implementations Drive continuous improvement of thedata quality and data completeness of the CMDB and their data sources bytriggeringneededactions and developingeffective procedures Ability and motivation to work independently and within virtual global teams Ability to motivate people and get things done​ Solution focused and customer oriented Good overall IT knowledge and experience Knowledge and experiences with CMDB beneficial Good English Communication skills, both written & oral Andritz AG offers a secure job in an innovative and international company with long-term development opportunities. Talent & leadership programs Flexible working time model Home office option Various employee discounts Subsidized company restaurant Parking spaces & public accessibility Bike Leasing In Austria we are legally obliged to announce at least a gross monthly salary of € 3.207,73 for this position. Depending on qualifications and professional experience we offer you a market-based salary. We pursue a policy of equal rights and opportunities and do not discriminate against any applicants on the basis of gender, ethnic origin, religion, sexual orientation, disability or other protected characteristics. We promote diversity and equal opportunities and place exclusive emphasis on your qualifications, experience and skills that are relevant to the advertised position.