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Customer Support Agent - Salzburg
ITSP Services GmbH, Salzburg
If you are looking for a new challenge in an ever-changing and dynamic environment, then this is the place for you! We are one of the longest-serving e-businesses in Austria. With over 20 years of experience in the online industry, our success is based on a tradition of business integrity and a customer-oriented approach. Due to the company’s continued growth, we are looking to strengthen our team in Salzburg. Handle customer queries via chat/e-mail/phone. Build lasting relationships with customers through listening and problem-solving while offering suitable solutions via our products and services. Ensure customer satisfaction through exciting and engaging customer experiences. Skilfully apply knowledge when faced with unique situations. Adaptable to fit changing customer needs and job requirements. Strong customer focus Problem solving and analytical skills Excellent English skills, both verbal and writing. Excellent French and Italian are a plus Ability to multi-task, prioritise and manage time effectively Ability to work independently and in a fast-paced environment We offer you to be part of an open-minded and committed team We offer you a full-time permanent contract which includes some weekends We offer you a salary of €29,000 (gross) per year to start your career with us A modern and dynamic working environment in the heart of Salzburg
Assistant Customer Service Export Eemea
- Review and processing of orders- Order entry, issuing delivery and shipping instructions, invoicing- Creation of reimbursement- Coordination between customers, warehouses and forwarding agents- Coordination with purchasing department, adjustment of delivery dates and provision of order information to customers- Coordination of sample shipment- General communication with customers in English- Commercial education- Very good knowledge of German and English- MS Office knowledge (especially Excel)- SAP knowledge advantageous- Experience in order, shipping and export processing desirableSALESASSISTANT CUSTOMER SERVICE EXPORT EEMEASalzburg, AustriaSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.